Update by user Apr 15, 2013
The manager contacted me yesterday and did an outstanding job resolving this issue! Thanks Lowe's!
Original review posted by user Apr 12, 2013
I found a 10x10 building at Home Depot for $699. When I asked about my store, which is on Platt Springs Road in Red Bank Sc., I was told that if it's not the exact same name brand, they would not honor that price!
We have spent thousands of dollars in this store throughout the years, but we are done now. I call the corporate number and then got a call from the same manager at the store that blew me off earlier. Why would anyone want to talk to the same person who was too busy to talk to me at the store, and passed me off to his assistant? I will use Home Depot for supplies from now on and Harbor Freight for tools.
The price match is even printed on every receipt, but is not even whole in the policy! Avoid store number 2967 unless you want to be lied to and dismissed easily!
Monetary Loss: $700.