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In March 2010, I purchased a John Deere Lawn Mower. After three cuts, the discharge a assembly melted apart, I took it to Tonys Repair shop on 2400 North Harlem in Chicago.

While cutting grass after a heavy rain hit submerged pipe and bent the shaft and blade accidently, to find that the part was not covered by warranty, A BRAND NEW LAWN MOWER INOPERABLE, very disappointed in companys policy in warranties, no consideration of replacement of lawn mower. Also I am disappointed in the quality of the lawn mower, any and all consideration would be greatly appreciated. I was coerced into purchasing this lawn mower by the salesman #1273647 not only did I purchase the lawn mower I also purchased the extended warranty to cover any possible damages. Money as you know is very hard to come by and personally I dont or cant afford to throw away $563.19.

Please rectify this situation as quickly as possible. A PISSED OFF CONSUMER

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Anonymous
#236656

sounds like my neighbor here in missouri,he doesn't like manual labor.

Anonymous
#191035

No Warranty in the world would cover this. This would be considered "abuse" or "negligence". Wait...Craftsman hand tools cover abuse and negligence...just not their mowers...

Anonymous
#182792

Let me ask you a question. If you bought a brand new car and hit a pole on the way home....would your warranty cover it?? If it does...please let me know...I want to but that warranty for my car.

Anonymous
#182646

Yoyu broke the mower. It was your fault. Another shinning example of how people do not take responsibility for their screw up.

Anonymous
Awka, Anambra, Nigeria #181938

Take the time to read your warranty. It covers DEFECTS not DAMAGE.

If you hit a pipe and DAMAGED the mower it won't be covered. Man up and pay for the damage YOU caused to the mower.

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