Lowes - Purchased high end wasing machine - damaged so delivery pulled first day; they rescheduled/I took off 2nd work day , they cancelled delivery
Purchased a new washing machine in store -warwick RI. Good salesman - met plus 10% discount of Home Depot .
Delivery for a Saturday. canceled 20 minutes before delivery time - damaged unit, they rescheduled for the following Monday. I took off work time again, the ycancelled order an hour into the delivery window. routed me to management who took no ownership of delivery ("we use a third party contractor - not us), no owership for sale "well hyou can cancel it if you don't want it now and couldn't give me a real date when they would actually make the delivery (already pd from a credit card!) Extremely rude, condescending sub manager "we sell from this store but we don't do deliveries" .
NEVER making a purchase from Lowes again!!!!! At this hour - still waiting for a senior manager to call back - not holding my breathe on this.
Will have to cancel the sale , can't miss a third day of work for a washer. Time to find a laundramat and another owner/operated appliance dealer
Monetary Loss: $999.