Ask Community about Lowes

I ordered a custom door that arrived in the wrong shade. I don't understand why I have to pay a penalty for their mistake.

i made a purchase on a maytag washer, parents wanted one with an agitator so i had my appliance returned/picked up a week ago. i would like to know when i should expect my refund?

I ordered bronzr curtain rod & hooks & all i received is the hooks i want my rod i pd for

I have e-mailed several times, but with no response as to when i can receive my rebate of $300.00.

I'm trying to get a good fax number for Lowes resubmission dept in el paso tx

Does the price of the granite include installation or is it a separate price? Couldn't get a straight answer from my local Lowe’s

Why would someone be put on this list? Ive never had a problem with returns. Just curious.

Is there any way off the "no returns" list? In the past 5 years, my wife and I have remodeled our bathrooms and kitchen.

With a busy family and kids running around, we take more than a few weekends to complete some things.

On top of that, we sometimes misplace or lose the receipts when projects take months over days. Anyone know a way to get off Lowe's "no return/no exchange" naughty list?

Is Angie’s the only company Lowe’s uses for the installation of ceiling fans, in California. Thank You in advance for your speedy reply.

I was wondering how long does it take for me to get a refund it's been more then 3 days I never received my package from Lowe's so they were issuing me a refund but yet never got that either

Dear sirs, on 6/17/21 we purchased a new Maytag washer (model MHW5630HC2) and dryer (model MED5630HC2) from Lowe’s in Springfield IL. We also purchased the 3 year extended warranty plan.

On 10/28/22 the washer stopped working. There was no power at all and we had wet clothes in the machine that we could not get out due to the door not being able to open. Luckily I contacted a serviceman who told me over the phone how to manually open the door so we could get the wet clothes out since we were leaving the next day on a cruise. I called around and no service companies were available for at least two weeks.

When we got back from the cruise we were able to get a serviceman to come out and troubleshoot the problem. It turned out to be the complete control board had to be replaced, and of course, it had to be ordered. My wife has had to use the local laundromat which has been a real inconvenience. We called the number listed on our extended warranty paperwork and when we were finally able to get through the lady said she could not find us in the system.

I talked to additional people at Lowe’s and emailed a copy of the original receipt to the address they gave me. They finally found the information in the system and got it logged in. It took five days to get the part and the repairman came out to install it which he did. The washer still did not work.

He found another board bad (he thinks the first board took out the second board) and had to order it also (another trip to the laundromat and five days of waiting)! The repairman came to install the part and low and behold everything works! I was finally able to get on a chat with a person who said that I needed to email a copy of our original purchase receipt and the receipt for the repair to be reimbursed. I did not hear back from Lowe’s EPP department so I called and talked to two different ladies and they told me the warranty was denied because we had not gotten an authorization number!

This is totally wrong! I then went to the Lowe’s store and talked to the Asst. Mgr and emailed him all of the information. He said he would see what he could do about it.

Right now we are out $883.93 for the parts and labor.

As you can imagine we are very upset with Maytag and Lowe’s EPP program. We always thought Maytag was a top notch appliance but to have a washer that is a little over a year old fail really makes us wonder.

Why does the door say that the store is open till ten pm but the doors are locked at 9???? That isn’t very professional and there is no excuse. Or reason payed That is a complete waste of my time money and just false advertising

I ordered a sink last week online and it was delivered on 11-8-2012. I realized that there was no receipt in the box or from the FedEx delivery man

I have had a regular Lowes credit card for years. I recently made a large purchase and I was told if I open a Lowes Pro card I would get a 12 month interest free payment plan.

I have received my statement and I am being charged interest.

Please advise. June Johnson

my son leaned on the burner an stretched the metal wholes out so i need a replacement burner or maybe where i can find one

Hello, I would like to know if I can purchase a Visa Gift Card with a Personal Check at a Lowes Dept Store?

What is the greatest amount I can purchase with a Personal Check?

Thank you for your speedy response!!!

I opened a new account & ordered a counter top, it was not correct & store reordered. When I returned the incorrect counter top, the lowes store credited my new account, which I had already paid balance & canceled. How do I get my refund from the closed account?

Want to know what date and year did I purchase my washer and dryer. And if I’m still qualified for the 5 year warranty?