Tried requesting a ball park quote for central A/C install but it appears to be impossible without someone coming to my place. What...? Sales person claimed it's the corporate rule but failed to provide any meaningful explanation.
This is particularly annoying because in the past I've had mostly good customer experience in Lowe's. Flooring department has no problem giving estimates... perhaps A/C crew needs to re-evaluate their stand.
Dear Lowe's. Newsflash! I don't need a precise number. I need a rough estimate based on which I can decide which company to invite for further assessment. So far you are the only ones who declined me a quote. Great job turning loyal customers away.
Product or Service Mentioned: Lowes Estimate.
Reason of review: Poor customer service.