Somerset, Kentucky
Not resolved
3.0
Details
Diversity of Products or Services
Price Affordability
Website
1 comment

I placed an internet order and 2 days later it said my order was ready for pickup at Somerset Ky. store.

I drove nearly 60 miles to find out it was not there and was told it was a glitch in the website. I tried to call the 1-888 -445-6937 to file a complaint and was bombarded with advertisements from Florida vacations, gift cards you have to pay a fee to activate, and cruises! This is the crappiest service EVER!

I intend to post this experience in every media source that will accept it. My business will be conducted at the smaller stores from here on out!

Product or Service Mentioned: Lowes Website.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Let the company propose a solution.

Lowes Cons: Costumer services, Being lied to.

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Anonymous
#1491004

I had the exact same experience only I am in Muncie indiana.I was referred to this number because i wanted to complain about the treatment I got from the people who work at Lowes. The guy on the 888-445-6937 cussed me out when I asked why would there be a shipping fee when a stamp is only .49 when he said I won a $100 gift card.