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16 months ago a subcontractor installed Stainmaster vinyl flooring at our beach cottage in Panama City Beach, FL. According to Stainmaster’s independent inspector the flooring was not installed according to manufacturers’ instructions.

Lowe’s did come in 3 months ago to have the flooring ripped up and we thought to finally install new flooring properly.

Guess what?!? They left the subfloor and refuse to make this $7,000 + purchase right! Will I ever use this company again!

NO!!!!!!! 16 months and no use of our cottage!!!!

Product or Service Mentioned: Lowes Flooring Installation.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Oct 31.
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TroubledGiantClam852
#1591600

Call Lowe's corporate. If you have not already.

The store answers to corporate so fill out a formal complaint with the online or verbal. I do verbally let them type it up Customer Care at 1 800 445-6937 Contact/ fill out form by state attorneys general, consumer affairs and Regulation See attached websites https://myfloridalegal.com https://www.freshfromflorida.com/Divisions-Offices/Consumer-Services?original_host=www.800helpfla.com/index.html http://www.myfloridalicense.com/contactus/ 2601 Blair Stone Road, Tallahassee FL 32399 :: Email: Customer Contact Center :: Customer Contact Center: 850.487.1395 http://www.myfloridalicense.com/contactus/ Below list examples EXAMPLES OF ISSUES WHICH MAY NOT BE WITHIN THE AUTHORITY OF THE DEPARTMENT INCLUDE: Some fee and price disputes Disagreements over contract terms Some quality of workmanship issues Some consumer problems with hotels and restaurants Maintenance of condominium common areas https://myfloridalegal.com Florida Attorney General’s hotline helps victims of any type of fraud or unfair trade practices get the assistance they need; toll-Free 1-866-966-7226.

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