Lowe’s refused a fire pit that I purchased 3 years ago.it had never been opened and I had the receipt.us as consumers have to suffer the financial losses from their poor return policy.i have spent several thousand dollars with Lowe’s in the last 5 years and now they have lost my business.i also will let all my family and friends know about this bad experience with them and ask them to tell everyone that they know how poor their return policy is
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $99.
Preferred solution: Full refund.
Lowes Cons: Refuse to make good on product.