Not resolved
2.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
2 comments

I can readily understand why the do not allow refunds on major items such as appliances, but minor items such as $10 yard lights.

I am now a Home Depot customer even though they do not give discounts to Veterans.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1658278

Please go there. Thanks.

Anonymous
#1653854

You fail to include some important information. Did you have your receipt?

Many stores won't accept a return without a receipt proving you purchased the product from them, what you paid for it and how long ago it was purchased.

Were they seasonal (Christmas) lights? Again many stores won't accept the return of products outside their selling season.