Lowes Reviews and Complaints
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36
Issues
resolved
3,998
Total
reviews
$2.4M
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losses
$2.1K
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loss
790K
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What was your experience with Lowes?
Customers don't like
- Customer service
- Customer service received
- Service
Customers like
- Product
- Price
- Would rate zero stars if i could
Lowes - Flooring
BAD experiences trying TO GET CARPET FOR 2 WEEK INSTALLED IT DIDENT HAPPENED THE INSTALLERS TOOK MY. CARPET THEY DIDENT BRING IT BACK U TIL THEY WERE READY TO DO SO LOST TIME AT WORK DEli g with these people They rather give my money back instead of doing the job go to home depot and not lowes bad mangement on rd 68 pasci wa 99301 syay away from that store 
This is regarding a screen door that I intend to install myself. I spent 1 hour with a salesman who told me I could order the item online for $20 less than in the store and have it shipped to my local store to pick up free of delivery charge in Butler NJ. He printed...
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Butler, New Jersey
I didn't like
- Inaccurate info
- Customer service and poor communication with delivery
- Rude manager
I HAD MY CONTRACTOR PICK UP THE DOORS. THEY WERE SITTING IN MY HOUSE FOR 2 WEEKS. WHEN HE GOES TO INSTALL THEY WERE THE WRONG MODEL & WRONG SIZE! SPOKE TO A FEW PEOPLE AT THE STORE AND NOTHING WAS DONE. I GET TO THE GM HE SAYS I LOCATED YOUR DOORS AT ANOTHER STORE AND...
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I ordered kitchen cabinets and granite counters on May 30th. I picked out the granite around the 2nd week in June. They came to make the template the week after. Lowe's called me the next day to say the price would be over $700 more than I paid. I asked why and he said...
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Matamoras, Pennsylvania
I bought a pressure washer from Lowes in Farmville and it broke. Called the store and was informed if I didn't purchase an extended warranty that there was no warranty that is bulls--t will never happen again hurry and come in Home Depot Lowes sucks here in Farmville...
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Farmville, Virginia
I was looking at lawn tractors in the fall of ‘16 and the customer service guy told me if I got a Lowes card I could get no interest for 24 months. So I did and everything was great until I realized my purchases should have been paid by now. Well they charged an extra...
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Made 3 visits over 2 days to get supplies needed to do a bath remodel. We had already picked out most of what we wanted but that was 3 months ago. So things had changed but we were ok with that. At the first store we had to wait 3 calls before someone showed up to...
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I didn't like
- Bad service
- Customer service
I just got told my available credit was lowered! I have never missed a payment! Been late! I have always paid a little more than I should! Everything I had paid they took and lowered the credit available! I am disgusted! When I called and talked to them they said they...
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I didn't like
- Credit card-crock of shit-sad
A closet shelf wasn't in stock at my neighborhood Lowe's, so I found it online and ordered it delivered to the store, which is 5 minutes from my house. A week later, I received a phone call telling me the shelf was in, so I drove to Lowe's, but it wasn't there. Turns...
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I liked
- Quality of the merchandise
I didn't like
- That i could not specify my local store for delivery
Similar to Lowes
i placed an on-line order for plant food on Tuesday 7/17, late morning. Typically when I place this type of order, it is usually ready in less that hour. I waited 24 hours and the status was still "In process". So I went to the store to buy it. Since I received a 10%...
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I didn't like
- Terrible see reveiw
yeah, Home Depot is better. Hahaaa!