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We ordered almost 4,000 in appliances from our local PCB Lowe’s. They have been paid for for two weeks, almost three. We were told everything was in stock. Well, three weeks later nothing has arrivied. They told me they would make an emergency delivery today. It’s...
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1.0
I didn't like
  • Customer service
#1173127
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Billing statement does NOT indicate what needs to be paid each month to avoid interest charges. It is NOT the stated MINIMUM balance on the statement. It is NOT stated anywhere on the bill that CURRENT purchases need to be paid each month like a regular credit card....
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#1172414
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I had laminate floors put in 10 months ago. One of the boards broke and overlapped another board. My son cut his foot on it walking through the house, and I called to have Service Pro's (Lowes installation provider) come look at it so we can have it replaced. The...
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2.0
I didn't like
  • Bad warranty
#1172399
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Lowes - Delivery service suck

Lowes
#1163640
1.2
Details
Delivery guy called and confirm make like they deliver the order the next day. Then they called and make excuses after excuses. I have to reschedule 4 times and still didn't get the order deliver. I cancelled my order and buy else where.
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Lowes - Not good

Lowes
#1161819
1.0
Details
I ordered flooring for my kitchen, they completely missed my landing stairs that was suppose to be part of it. Ignored me when I called and sent a message and said I would have to pay for the flooring and service all over again, due to Lowes error, really! So I'm getting floors again, I will not be calling Lowes.
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Lowes - Lowe's 737 in Johnson city tn HORRIBLE EXPERIENCE

Lowes
#1160054
2.2
Details
Save youf money and time. Just do not do business with this people
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Lowes - No, San Francisco Lowe's is EVEN worse.

Lowes
#1159573
1.0
Details
One Product 7 hours of hold time on phone 6 missed deliveries Won't refund even though we NEVER Got Our Order. Charges in dispute. Worst retail experience in the history of the Universe. {{REDACTED}}
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Customer service
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I contracted with the LOWES in Somerset Pa. The contract was to install laminate flooring in several rooms in my vacant house. This contract was in late August 2015. The installer did not install until late October of that year. He supposedly considered himself one of...
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#1172041
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I ordered a dishwasher,which was not in stock.the day before the install I had to call to see what time they were coming.i thought they should of called me.so the woman said 10am-1pm.well at 1:15 in the delivery day NOBODY.So I called to see where the guy was,they...
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#1170509
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I purchased an LG front load washer that did not drain all of the water at the end of the wash so Lowe's replaced it as it was within 30 days. The contractor delivered the new washer but evidently did not connect something correctly because water poured from the back...
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3.2
Avondale, Pennsylvania
I liked
  • Price
I didn't like
  • Delivery people not showing up
  • Uncertain delivery time
#1170375
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We ordered carpet and pad about a week before thanksgiving for our livingroom and bedroom. We were called by installers and was told they could do installation on December 19th. After installers pulling up our carpet they asked for me to check the carpet as they...
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#1170367
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I ordered a refrigerator which took weeks to be delivered. Folks that delivered would not install with current water set-up (note that current set-up worked for the last refrigerator also purchased from Lowe's). Delivery company required a shut-off valve. I hired a...
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2.2
Cotati, California
I didn't like
  • Communication between sales and delivery company
#1170364
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Lowes sold us a samsung washing machine knowing that they were being recalled and then would not honor their promise to pay half for our replacement washer after samsung paid their portion. They had a very rude person call me who was not familiar with the deal the...
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2.5
I didn't like
  • You went back on our agreement
#1170182
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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Have gone to a new Lowes Store in Wildwood The Villages. Very unprofessional employees. Groups of young folks hanging around talking and on their phones. None of them pay attention to you. If they can't even make eye contact how can they ask if you need assistance....
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Anonymous
Anonymous

You are shopping in a big box store, not a full service lumberyard or hardware store. They aren't going to ask you if you need help, you need to ask them for help if you need ...

1.0
I didn't like
  • Lack of customer service
#1169808
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