filters
State:
Show
City:
Show
Product:
Show
I purchased a clearance Troy Bilt lawn mower. I had to return it because a cable with a connector was disconnected. I spent approximately 3 hrs. reading instructions and callingTroyBilt customer service reps. I also called Lowes and they told me to return for a refund...
Read more
Anonymous
Anonymous

It's amazing how simple solutions to a problem are often overlooked. Your wife's idea of looking at another mower was the quick, easy way to solve a problem. No need to look t...

#1449631
Reply to reviews
Show

Lowes - Fake chance to win $300 guift card

Purchased ( on CC Card) lumber today, at checkout associate reminded me to enter to win $300. Went on www.lowes.com/survey. Took survey, answered a lot of questions about products (sure hope I don't get more spam by giving e-mail add.) Towards end given list to purchase something, multi. pages to purchase something, when I didn't lost chance to enter for Gift card. Home Depot is also close and I have card for them also.
#1449169
Reply to reviews
We went with Lowe’s to install our fence. Brian the guy that came out. Did not get an accurate measurement, just estimated on length I’m guessing because he ordered way too many materials. We are now stuck with because we tried calling, texting and emailing him and...
Read more
Anonymous
Anonymous

Did you ever think of actually going into the store with your receipts and a list of the left over materials? You'll have a lot better luck standing in front of the store mana...

1.0
#1448443
Reply to reviews
LOWES on YELP IF YOU’RE SERIOUSLY CONSIDERING LOWE’S FOR A RENOVATION PROJECT IN HONOLULU, PLEASE READ THIS FIRST! In the many renovation projects I've been involved with over the years or even discussing them, never have I encountered such levels of incompetence,...
Read more
Anonymous
Anonymous

OK, I won't. I'll never live in Honolulu either so I guess it's a moot point.

1.0
I didn't like
  • Everything to do with management
#1447812
Reply to reviews
Show

Lowes - Not like it used to be

no fridge wed... waited all day.. came 2 days later.. damaged... got auto call saying another to be delivered next day... waited all day... nothing... called store and was told it was on order... out source delivery company is bad bad bad... never agin
#1447107
Reply to reviews
Show

Lowes - Don't do it

Had a tile floor installed before Christmas by Lowe's. Long story short the tiler failed to install the transition from our kitchen to our family room so we had a big gap between the carpet and tile. He said the store didn't supply the transition piece so he couldn't install it. How do you not mention that you are missing supplies before you start a project??? How do you supposedly complete a project when it's actually not completed? Unfortunately you cannot install a transition piece after the fact when it involves tile because the transition piece must be installed before the tile is laid. So here it is weeks later and Lowe's has not come up with a solution nor has the contractor after several phone calls to both Lowes and the contractor.
#1446210
Reply to reviews
Made an appointment for bathroom remodel. Designer emailed and said she wanted to introduce self. I was impressed. She said that their procedure has changed and that the first visit would be at the clients home instead of the store. The interior designer showed up as...
Read more
Anonymous
PCFL1592

Consider yourself lucky that they ended the program before your project got started. Otherwise you would have really been stuck in a nightmare. My advice would be DON’T go to ...

Anonymous
Lowea

Lady those people just lost their jobs because the PSI project is done at Lowe’s. Please get over yourself. They found out on the 4th of January.

2.6
#1445978
Reply to reviews
July 2017 we contracted through Lowes in Adrian Michigan to have a new furnace put in. We just purchased the home and the furnace was 30 years old. Of course i wanted one of the best. The gentleman at lowes helped us pick it out. Things went smoothly until September...
Read more
2.6
I didn't like
  • Furnace was installed incorrectly
#1445635
Reply to reviews
Show

Lowes in Naples, Florida - Baker Roofing Company

This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more than my 20 year old prior roof. I asked for a 25% refund from Lowe’s. Due to the fact that the roof was put on by a bunch of amateurs not professional roofers. I received the refund in a matter of days no questions asked. Guess they had a lot of complaints on Baker Roofing Company. I’m happy it’s over. I got my refund. Baker Roofing Company did the best they could to fix all the problems with the roof installation. Time will tell, how long it’s going to last.
5.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1444569
Reply to reviews
Can i return an window air condition that i brought for my son in July? Its over the 90 days. Do you think they will return it? i have the receipt~ thank you k
Read more
Anonymous
AnonPerson

If you are returning it because it's broken, call the manufacturer. it should be under warranty. If you are returning it because you're not satisfied with it... lowes has a 90...

Anonymous
Anonymous

Why would you expect a store to take back an item you used for the season? They aren't a rental shop. It's people like you, expecting stores to take back anything, that drive ...

#1443520
Reply to reviews