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Today I was shopping for new appliances. No one ever came to ask me if they could help me. I went to the customer desk in appliances twice during my visit were to gentleman were standing and talking. One of the sales associate was helping a customer the other one was...
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2.6
I didn't like
  • Customer service
#1265077
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I will never again buy any appliance or equipment from Lowe's again. I purchase I refrigerator from them with an extended warranty. I have had problems with the refrigerator from day one. And every single person I spoke with from Lowe's gave me a different answer. In...
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1.0
#1264939
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I've wasted 3 days attempting to place online order using my certificate. Keep getting message that 'gift certificates can't be used to purchase other certificates'. Problem is I'm NOT trying to purchase another certificate, I want to order plumbing and electrical...
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2.8
I didn't like
  • Online checkout app
#1264745
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Lowes - Getting assistance from the workers

It is difficult to get assistance,they are impatient and some were rude.
#1264240
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Last March I ordered a Honeycombs blinds lowes, and today May 25/2018 two and a half months later I have not received this order in its entirety, there are 7 items and I have only received three, and still do not give me exact date when I am going to receive the rest...
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1.0
I didn't like
  • Horrible service
#1264160
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The worst experience customer service over the phone and in person. These folks should not be in this business with the lack of professionalism and communication skills of a baboon. Scratch that. I’ve seen baboons exhibit more grace. I paid for custom shades and...
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1.0
#1263953
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Lowes - Lowe's install fail
Bought a dishwasher at Lowe's and had them remove my old one and install the new one. Installation went well, woke up the next morning and water is dripping from the ceiling of my finished basement below the dishwasher that was installed. Called the installer and they...
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UpsetMarkhor
UpsetMarkhor

sad

#1263701
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5/24/18-Lowes Merrillville, IN. Well...where do I start? Placed an order on 5/18 for a treated fencing project I was going to do. The whole process took about an hour to complete which is pretty sad because I supplied the material list to them. As we paid for the order...
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Anonymous
Anonymous

You have to remember the level of employees Lowe's gets. They are just in it to collect a pay check and not one of them hurries to do anything except go on break or leave for ...

2.1
I didn't like
  • Bad customer service
#1263432
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Lowes has the worst customer service I have ever experienced. I ordered appliances from lowes (physical store) to be delivered to my new residence. They give me a delivery date with a time frame of 3pm-5pm. At 5:30 pm I call and they tell me they weren’t able to...
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#1262963
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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I always have a great time at lowes I even like their coffee....we shopped their all the time..they have an excellent wood department..plumbing section...ligting is great..painting will match your color,,, they hace nuts and bolts...concrete for small repairs...washer...
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#1262838
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