Lowes Reviews and Complaints
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Customers don't like
- Customer service
- Customer service received
- Service
Customers like
- Product
- Price
- Location
Lowes - Really!?! 26% interest and a $45 late fee
Sent in the payments 3 days before it was due, apparently it’s considered late if whenever they get around to opening the bill, it’s past the deadline. Never using this card again and it makes me not want to shop at the Athens OHIO Lowe’s...
I ordered R-13 insulation from lowes.com over 4 weeks ago, was given an estimated delivery date of 10/3 and still haven't received the insulation yet. Lowe's continues to blame the vendor, but I placed the order with Lowe's, they are responsible for fulfilling that...
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Got an early morning e-mail from Lowes Pros with an offer for a Pressure Washer for half of its original price. I jumped on it first thing and was delighted to see it was in stock and the order went thru. Two days later, I received an e-mail telling me that the item...
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Anon
Most likely it was a clearance item. Ince they are gone, they are gone. These Big box stores are notorious for haveing wrong inventory counts.
I didn't like
- Getting the run-around
NOTE: DURING THE TIME FRAME BELOW WE SPOKE WITH THREE APPLIANCE DEPARTMENT EMPLOYEES, TWO LOWE’S MANAGERS AND ALSO THE MANAGER OF THE APPLIANCE DEPARTMENT:...
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Anonymous
You would have probably had the same problem anywhere you went. Cooktops aren't the fastest selling appliance and are usually ordered from the manufacturer. If they are in sto...
Product
Lowes - Out of stock
It seems half the time I go into Lowe's to look for something they're out of it. No one knows when it will be in or if it will even be in. Other stores in the valley Coeur d'Alene seem to have these things that the north side doesn't. I won't be going there anymore
We moved into our home which already had a partial vinyl privacy fence installed, therefore we only had to install additional 74 feet of fence to make it fully enclosed. First, the crew consisted of 2 men whoe acted like this was their first day of doing any type of...
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I went into the Norwalk, CT Lowes store to order a sliding door for my patio. I was quoted $477 plus misc. fees in the store for the installation. The installer went to my home and came back with an installation price that was more than double the $477. He said it...
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Anonymous
They should never quote an installation charge without coming to your home to see what needs to be done. Sure, you may be having a "standard" door installed, but is the old do...
The original delivery date was 9/30/18. Today is 10/13/18. That's 14 days. I ordered an electric stove to be delivered to one of our tenants. The order number is 356900168. A stove was delivered and it is damaged and it’s the wrong stove and it’s damaged. I was working...
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I liked
- Nightmare
I didn't like
- Inability to respond
I too shop in Lowe's and see dogs in there quite often. I have also seen dogs walk up to customers while the owner is not paying attention. Who says this customer wants attention from the dog? I do not because I have allergies. I have had to ask people to please keep...
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Lowes - Pissed consumer is bs
I wrote a complaint you sent me a password that does not work when trying to change password u sent code that does not work this is how you circumvent complaints
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Do you understand that retail stores don't manufacturer the products they sell? If their suppliers are late in shipping they can't go out in their warehouse and whip up a batc...