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Loews is the worst company I have ever dealt with . I had a delivery scheduled for 6/15/18 they never showed up. After calling I was told the order was cancelled . I never cancelled it. I call the Exec office and was told it was not cancelled it was on the truck. I...
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2.3
I didn't like
  • Suck
#1282039
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I needed to special order decking materials, and Lowes sent me an email with a delivery date of June 16 - not to the store, but to me. The local store was to receive it June 14. When I called to ask where I was in the expected delivery - I was told that it would not be...
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3.2
Trotwood, Ohio
I didn't like
  • Delivery service did not show up when scheduled
  • How they have handled this situation
#1281461
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Had a front door and 2 side glasses ordered and installed by this Lowes. Installer wonderful and through this process no problem with the way it was installed. Well, 2 months later we started having problems. The piece of the main door that we paid extra for to hold...
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#1281357
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I have been a Lowes credit card customer for years. I have never been late and/or missed a payment. Because I was one day late on another Synchrony Bank payment, they decided to "review" all of my accounts that they manage and keep lowering the available credit to...
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Anonymous
Anonymous

Why use a high interest rate store card anyway? Get a Visa or MasterCard with a decent rate and many will pay rebates as well.

4.0
I didn't like
  • Idiotic bank they use for their credit card
#1281090
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Purchased an American Standard Toilet from Lowes in Torrington CT. back at the end of April and had it installed by a professional plumber a couple of weeks later. Two weeks later I noticed a crack coming from the seat mounting hole that ran down the side of the bowl....
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Anonymous
Anonymous

who would want to take back a toilet that had your 5hit in it? Wth?

Anonymous
Anonymous

If the toilet was cracked when you got it the plumber should have noticed and you could have exchanged it. Since the crack is just showing up now either the plumber tightened ...

1.0
I didn't like
  • Exchange policy
#1281043
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After 20+ happy years with Weber gas grill, it was time to replace my rusted out Genesis. My main mistake was trusting the Lowes salesman when he said that the Master Forge was an adequate substitute and that Lowes stood behind the brand. Both are lies. The Master...
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Anonymous
Anonymous

I'm still using the Weber grill my dad bought in 1969. What more do you need to know?

2.5
#1280997
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Very poor verification of proper fence material and install. The "Project Installation Team Member" was very hard to contact; might as well have been the Lowes switchboard. As a result, the fence installers didn't know what was to be installed, and it was very hard to...
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#1280961
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Lowes - Bad place

I worked at lowes in willow gro e, pa under hostile work conditions. I was injured there, called racist names, and other. While there two garden store cashiers were sharing customer information and talki g about a party of having sex with under age kids and drugs. Customers were made fun of behind their backs as well as employees.
#1280860
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Came home from Vacation to find our refrigerator has stopped working and it was now full of rotten food in the freezer and refrigerator compartment vacation to find our refrigerator has stopped working and it was now full of rotten food in the freezer and refrigerator...
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Anonymous
Anonymous

Hate to tell you this but it may not be fixed in a week. They may have to order parts and some of the foreign manufactures take a while to ship parts.

#1280330
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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I ordered $10,000 worth of patio furniture for a customer or mine. It has been getting delayed and delayed and delayed. At first I didn't care but over time this becomes a major nuisance. I no longer trust anything XPO logistics says to me they are way off of their...
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Anonymous
Frank

Wow. Who buys $10,000 worth of patio furniture ? How is such a thing possible ?

#1279950
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