Lowes Reviews and Complaints
Add to comparison
39
Issues
resolved
4,086
Total
reviews
$2.5M
Claimed
losses
$2.1K
Avg
loss
820K
Page
views
What was your experience with Lowes?
Ask a Question About Lowes
Customers don't like
- Customer service
- Customer service received
- Service
Customers like
- Product
- Price
- Would rate zero stars if i could
I went into the local Lowes store and was told that in order to get a quote it would cost $45 for them to come out and give me a quote. I paid the quote fee because I want to get my floors done. When the quoter arrived he told me that it would take an additional 3 days...
Read more
Don't hire them to do a bath tub and surround in your home. They measure wrong don't hire professional contractors, and it goes down hill from there. A 2 day installation turned into 3 months! Ugh! The delivered product that we didn't order in the store. Some cheap...
Read more
We went to Lowes in Union City, Tennessee to make our mother/mother-in-law feel better about losing her husband of 60 years. She always wanted her bathroom renovated. We had to go back home to Albuquerque, and left her to deal with Lowes. I can't even describe the...
Read more
Product
Installers did not check to make sure shutters closed and locked correctly. They left without explaining or showing how to close and lock them. They said the key was missing from the box. Then they said goodbye good luck! After many many phone calls to Lowe's, still no...
Read more
Lowes - Customer service
Terrible service. We went to buy lumber and did not know how it worked. Treated us like we were stupid! Cashier. At 7:30 am August 18,2018 was totally rude. Her name was Amy at the Battle Creek store did not want me be to watch as she rang it up,she kept giving me the evil eye!
I paid for Lowe's to have the contractor to come out and measure a bedroom for carpeting. This room is 12x12 this is including the closet. Went up to order the carpet and the contractor put the square footage at 216. When I questioned the guy he said he had no idea and...
Read more
h.kitchener
"Lead testing?" That's a scam. And, you are correct in your math. I hope you went elsewhere for your carpet.
LOWE'S sucks! had a deck installed in 2011. it has been falling apart ever since, split boards, separated areas on railing, spindles bent, the hanger brackets that support the deck underneath have separated near the entry door. boards not cut even. several steps had to...
Read more
h.kitchener
Your problem was in having Lowe's or any big box retailer install the deck. They don't use the most competent contractors at these stores. The other problem was in actually in...
Sayre, Pennsylvania
I didn't like
- How they screwed us over on our deck
My husband and I purchased a house last yr in 2017, we wanted to do house improvement/upgrate in the new house so we did some research in carpet purchase and narrowed down Lowes however Lowes did not meet our expectation at all, its so frustrating that its been 5...
Read more
Shopping in Williamsville for the 24 time this summer I was helped by a man that was more interested that he was done with his shift in 20 min than to help me. 3 times he mentioned that his was shift was done in 2o min. He eventually told me to put my gloves on so we...
Read more
Ruby Warren
I will never do business with Lowe’s again sorry this happened
Similar to Lowes
We've been waiting for 10 days for our new fridge from Lowes. Yesterday they told us delivery would be today .... in the afternoon. At 7AM I get a call from Lowes. I missed the call and called back. Spoke to a man that said they were already out for delivery. 20...
Read more
Anon
Yes, support your neighbors, buy local! Cancel your order. I’m sure Lowe’s doesn’t know what’s going on either.
Do not hire lowes to do any home installations!