Lowes Reviews and Complaints
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Lowes - Where’s my order
I need to know where my order is at
Company wrote 0 public responses to the review from 1 hour ago.
Product
So-purchased so called “life proof” carpet. The install was supposed to be a runner up the stairs, and carpet to the end of the hall. I was assured by the salesman that it was awesome, pet and kid proof carpet. They installed it-incorrectly. But, OMG! they had enough...
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Company wrote 0 private or public responses to the review from 14 hours ago.
Lowes - Bad roofing job, damage to my house
We have siding on our house, when they roofed our house they took down strips of siding on the overhang. Did not put anything back now we have exposed wood and rain is getting in under the sideing and in the attic im sure. Very dissapointed in the whole experience! Want to charge us 825.00 to have a sideing installer come out and fix it. How can you take parts off someones house and just leave it off!
Company wrote 0 private or public responses to the review from 15 hours ago.
I purchased a washer and dryer in November during a rebate promotion. I submitted the documents the very next day. Lowe's can plainly see in their own system that my purchase met all the requirements for the promotion, which was a $100 Lowe's gift card, which I was...
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Company wrote 0 private or public responses to the review from 1 day ago.
Product
I liked
- Selection of washer and dryer combos
- Home delivery
I didn't like
- Lying about a promotion
- Making everything difficult about receiving gift card
- Awful customer service after the sale
Lowes - Lost wages comp.
I got 3 different install times and dates from Lowe ref. the purchase and installation of a double oven. I was offered $90.00 because of lost time (12 hours total) I talked to our lawyer (he lives across the street) He said to go back to Lowes and ask for at least the min. wage for NY state( $9.70 per hour) I called Lowes Corp, and got a what call a "BS" (basic standard) reply have my lawyer call Lowes law dept. I will never purchase a major appliance or have a big project from Lowes again. We have a Home Depot in town. I will not recommend Lowes for anything major.
Company wrote 0 private or public responses to the review from 1 day ago.
Lowes - Terrible window replacement experience
Began this nightmare in March of 2018. Had 22 windows to be replaced. Lowe’s required 100% ($12,000) payment upfront upon signing contract. Was told windows would be ready in 6 weeks. It’s now December of 2018. Still waiting for job to be finished. Have taken over 12 days off work to wait for installations that never happened. Requested multiple times for contact by store manager. He never calls. I don’t know what I have to do to get this job done. Lowe’s only wants your money. The *** with customers. Just want everyone to know to stay away from this store!!!!!!
Company wrote 0 private or public responses to the review from 1 day ago.
Lowes - Terrible
Called appliances at the California md Lowes Toni answered she was very rude and instead of helping me she transferred me without telling me to front desk I had a question about an item being in stock and she couldn't help me she just transferred me and the phone ended up disconnecting awful experience.
Company wrote 0 public responses to the review from 2 days ago.
On Sept 30, 2018 my husband and I purchased 5,500.00 of GE appliances, from the Lowe's store in Big Rapids, MI. We purchases a refrigerator, stove, dishwasher and microwave. We only purchased the GE brand because the salesman told us that we would get a 500.00 rebate...
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Company wrote 0 private or public responses to the review from 2 days ago.
Ordered item on Black Friday online. The email receipt states that they will send me other emails on the order/delivery status, this was never done. I called Lowes helpdesk and they stated that it was delivered when it was never received by me. They opened a tracking...
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Company wrote 0 private or public responses to the review from 2 days ago.
Similar to Lowes
First I would like to point out that I a U.S. Army Veteran. On 12/10/18, went into Lowes on 16851 Sierra Lakes Parkway, Fontana, CA for a pickup of firewood which I thought included a stone fire pit. I tried to print off a copy of my e-mail with the confirmation number...
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Company wrote 0 private or public responses to the review from Dec 12.
Anonymous
Why do you feel that employees in a store should treat veterans better than anyone else? They should treat EVERYONE the same regardless of race, gender or anything else. Get o...
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Always read the fine print, no matter what the salesman told you, the rebate form tells you what specifically is eligible for a rebate. In the future you would be wise to neve...