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Ordered item on Black Friday online. The email receipt states that they will send me other emails on the order/delivery status, this was never done. I called Lowes helpdesk and they stated that it was delivered when it was never received by me. They opened a tracking...
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Company wrote 0 private or public responses to the review from 8 hours ago.
1.0
#1423088
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First I would like to point out that I a U.S. Army Veteran. On 12/10/18, went into Lowes on 16851 Sierra Lakes Parkway, Fontana, CA for a pickup of firewood which I thought included a stone fire pit. I tried to print off a copy of my e-mail with the confirmation number...
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Company wrote 0 private or public responses to the review from 1 day ago.
Anonymous
Anonymous

Why do you feel that employees in a store should treat veterans better than anyone else? They should treat EVERYONE the same regardless of race, gender or anything else. Get o...

#1422164
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Purchased John Deere e170 this spring. It was delivered with missing front bumper. Called customer service about once a month they always say would you like someone to call you. Then the company says they it’s going to be shipped ot you. It’s now December about 7 month...
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Company wrote 0 private or public responses to the review from 1 day ago.
Anonymous
PCFL1592

Tip for the future: Always look over your deliveries before you sign for them. If you find it damaged of parts missing, do not accept delivery and have the delivery drivers ta...

3.3
Farmville, Virginia
I didn't like
  • Customer servie
  • Unprofessional managers and contracors
#1422052
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Lowes - MY Deck

Had a deck put on by a company Lowes contracted out. A two week deck took 5months and Lowes did not want to compensate me accordingly. I will never give Lowes any business. They have poor customer service, unskilled workers and managers that you can never speak to.
Company wrote 0 private or public responses to the review from 1 day ago.
#1421971
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The people at store 0719 in California md are rude head cashier Darlene and shanika are rude and don't want to do any work I asked them to help me with my purchase they rolled their eyes and started talking to other countries workers I will never come in Lowes again...
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Company wrote 0 public responses to the review from 2 days ago.
Anonymous
Anonymous

You can't expect the cashiers at any store to leave their register to either help you shop or load your purchase. They are there to check out customers and walking away from t...

4.5
#1421109
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I purchased a dishwasher on line on Black Friday for a good price. A few days later I went to customer service in the store and asked if the delivery men would be installing it as well. I was advised that the delivery men could and would install it for me as well has...
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Company wrote 0 private or public responses to the review from 2 days ago.
Anonymous
Anonymous

Perfect example of a lowe's employee being overwhelmed with customers due to Lowe's gross under staffing of their stores. That poor sales person probably had 15-20 people wait...

#1420977
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We had hardwood floors installed in our home 4 years ago. A year and a half later (after the labor warranty had expired) our floors began to pop and when you walk on certain areas it pops worse. Lowes contends we have a moisture problem, but our home was checked by...
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Company wrote 0 public responses to the review from Dec 10.
#1420418
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To LOWES, If you really want to not only stay in business, but instead make real progress, focus on the customer service and review, because this is the real representation of any company. And who comes in direct contact with the customer? The employee in the bottom......
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Company wrote 0 private or public responses to the review from Dec 09.
Anonymous
Anonymous

No one cares about your banal and lame post....

#1419196
Reply to reviews
Finally received long overdue rebate - previously sent to wrong address. How does that happen, when corporate was provided the order number, our address, and store location/ telephone number where the purchase was made? Loew's has new President now, and the store where...
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Company wrote 0 private or public responses to the review from Dec 08.
Anonymous
PCFL1592

How about if Lowe’s donates $50 directly to the food pantry of your choosing in your name? Would that satisfy you?

DispensableDuck
DispensableDuck

The rebate was submitted by the Lowes sales person (digitally) so handwriting was not an issue. And, the rebate center had the correct address when they sent a post card stati...

1.5
I liked
  • First impression of original sales person
I didn't like
  • Being given a run around for months
#1418681
Reply to reviews
I when To Lowes Today to get my Pick up order. Staff member Ashley, got my Order and told me to get my own cart to put my stuff. Another member happened to open the exit door pushing in the doors, I followed the staff member to get my cart. When I came back inside...
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Company wrote 0 private or public responses to the review from Dec 07.
Anonymous
Kenny

You encountered one disgruntled, untrained, underpaid employee at one store in one place at one time. Insufficient reason to condemn an entire chain or promote some other chai...

1.0
#1418154
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