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Charlotte, North Carolina
I didn't like
  • How i was treated
#1240132
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Lowes - You lost my business

I've spent thousands of dollars on appliances at Lowe's in the past. The one time that we needed credit, they wouldn't approve us. Walked into John Deer store and walked out with a 15,000 credit limit. Your loss Lowe's.... Pretty sure I won't be spending my money there again.
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1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1240110
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Its not a stolen card. I actually have the I actually have the original sales receipt of the transaction. No different the purchasing a gift card with a remaining balance which happens everyday on web sites that pay cash for unused gift cards. The card says May require...
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Anonymous
Anonymous

So Exactly What are you going to do about this, OP?Exactly What do you want Menard's to do about this, OP?

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#1239922
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Went to by a refrigerator. The one we wanted wasn’t in stock. Then when she knew we wanted one ASAP she said let me look one more place. She said they got it. Then we paid and said it would take 2 weeks to be delivered but call tomorrow and talk to delivery manager and...
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#1239564
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I purchased a In Store Lowes Card from an individual in desperate need of money. The cash redemption machine inside a Giant Eagle Grocery Store wasn't working. The man told me he was a single farther and had his daughters in tow. Told me the machine wasn't working and...
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Anonymous
Anonymous

i had the same thing happen to me. My son gave me a Lowes In Store credit/debit card. My son returned merchandise without a receipt. lows said they would not give him cash but...

Anonymous
Anonymous

This was not a stolen card. It was a Lowes debit card titled In Store Credit. If a consumer returns a product such as a Birthday gift without a receipt you will receive a In S...

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3.5
Brooklyn, Ohio
I liked
  • Convenience
  • Selection
  • Location
#1239536
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OK so we bought a new cook top--simple?? WRONG!! 1st it took them over a week to come out and measure--then it took over another week to get the measurements from the person who measured--THEN it took 3 weeks to schedule an install and THEN the installer came without...
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#1239309
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Lowe's Opelousas has sunk to a new low. They are now on the same level as WalMart when it relates to customer service. There is on most occasions only one cashier in Lawn and Garden to deal with the busy spring volume. Today I waited 15 minutes to check out and then...
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Anonymous
Anonymous

Big box stores aren't known for service. How do you expect them to keep prices low? The best way to keep your expenses low is to cut payroll. Sure, you will pay a little more ...

Comment 1 comment
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3.2
Opelousas, Louisiana
#1238813
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We ordered a shower door for our contractor to finish our bathroom remodel since Lowes had no door in store stock to meet our needs. The first order ended up in an empty box at the store with no shower door inside the box. That order was cancelled and a refund was...
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h.kitchener
h.kitchener

Dispute the charge with your card company and buy an adjustable shower rod and curtain. Don't wait around for Lowe's to correct the whole problem.

Comment 1 comment
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2.5
I liked
  • Ease and location of the store
I didn't like
  • Delivery and refund problems
#1238726
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Lowes - Purchased a water heater
Lowes - Purchased a water heater
I purchased a water heater in Lowe’s in Delaware. The price was 385.00 in millsboro Delaware and the same water heater in Newark Delaware was 342.00. I called customer service and they said it was at the manager discretion. What is this. Isn’t it the same store and...
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Anonymous
Anonymous

No, prices aren't always the same in a nation wide chain. The stores will be competitive with other stores in their area. I worked for another retailer and we were continually...

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2.2
#1238647
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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The Hamburg, Pa store needs to open thier lumber aisle. I was there Friday at 4ish, it was closed. Came back at 6:30 or so and it was still closed. Went there Sunday morning and it was still closed. Parked my cart with other items in it and left. Tried 3 times to spend...
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Anonymous
Anonymous

Menards will get to PA eventually and you will find out what you have been missing in a home center.

Anonymous
Anonymous

Your post isn't very clear. Are you talking about the aisle with lumber inside the store or are you trying to get into some kind of an exterior lumber yard?

Comment 3 comments
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Hamburg, Pennsylvania
#1238556
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