Lowes Reviews and Complaints
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- Customer service
- Customer service received
- Service
- Product
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You won't find a flooring company that doesn't add for waste. Rooms rarely measure out to exactly use 12" x 12" tiles perfectly.
Tiles get cut and the excess tossed out. What would happen if they used your 680 square feet and came up short? You'd have an unfinished floor while you wait for more tile to come. When it arrived it may not be a perfect match as it would be from a different lot.
You would wait to be re-scheduled for installation and face an extra charge for the installers having to return. I'd rather have a little material left over if it meant having the job done at once with materials that matched.
Lowes not paying large rebates on time
- Pricing
- Some of the staff
- Stressed me out for months
- Lack of customer service
Lowes told us washer/dryer would be delivered today. 3 days in a row.
Lowes in East Brunswick, New Jersey - Rebate Scam
- Customer and delivery service
You are probably be better off having not ordered the blind. It is unfortunate that the person who should have been in the blind department called in sick.
It sounds like they were trying to have someone from paint help but as you said, they had 5 customers waiting there as well. At some point they may have had someone available to help you but as they don't normally sell blinds would they have fumbled through the order and would it have been correct?
Would you expect the person stocking produce in the grocery store to be able to run back to the meat counter and cut you a steak? They should have explained that the person who should have been in blinds called in sick and given you the option of coming back another day or waiting for someone that "might" be able to help you.
- Staff assistance
- Dont care about good customer service all about the money
Guess what...the same delivery contractors work for both Lowe's and Home Depot
- Unbelievably confusing and disorganized
- How my order was handled
- No consideration or respect whatsoever
- Dont care about you once they have your money
Lowes in Stoughton, Massachusetts - Impossible rebate
Lowes in Murray, Kentucky - Countertops BAD EXPERIENCE
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What are you talking about? What does it mean that only 5 gallons are compatible?
Are the colors mixed wrong? Did they ship different levels of gloss?