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Lowes - They Really Mulched It Up

Update by user Jun 14, 2018

Lowe’s manager secured product from another store.

Original review posted by user Jun 13, 2018

Purchased 12 bags of mulch online at 3PM yesterday and went to pick it up after work. They were out even though they sold it to me 3 hours before. I can live with that. The problem was the smart *** employee who wanted...
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9 comments
Anonymous
#1510851

"......spent at Menard's where I can save big money and not put up with ***"............................so why did you go to lowes????? so what empl wants to move 12 bags of dirty wet mulch somewhere else just to move it again when loaded????....would you????

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Review
#1279159 Review #1279159 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$25
Preferred solution
fire Employee
Resolved
1.0
Details
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House

Update by user Jul 03, 2018

Today I learned that the Project Coordinator is back on the scene in Indiana, not the Insurance Agent in North Carolina. I just paid out $22,000.00 to have building code windows in my house and Lowe's out of building code windows removed, and siding replaced from their...

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2 comments
Anonymous
#1529020

Does Lowe’s use unlicensed installers ?

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Review
#1270700 Review #1270700 is a subjective opinion of poster.
Reason of review
Damages
Loss
$60000
Preferred solution
Full cost of damages and out of my life
Resolved
4.1
Details
Lowes - Misled by associates

Update by user Jun 18, 2018

Lowes refunded our purchase price.

Original review posted by user May 15, 2018

I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the...
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5 comments
Anonymous
#1481956

The worst part of this is that you bought that Olympic crap! That's what you should REALLY be pissed off at!

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Review
#1256286 Review #1256286 is a subjective opinion of poster.
Cons
  • I was misled by associates
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Resolved
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.

Update by user Apr 15, 2018

While the carpet has been installed, there is still some variation in the carpet between rooms. However, each room is cohesive. I would have preferred to have all the carpet match without variation throughout the house, but at least, there isn't any variation in each...

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1 comment
Anonymous
#1463790

While the carpet has been installed, there is still some variation in the carpet between rooms. However, each room is cohesive.

I would have preferred to have all the carpet match without variation throughout the house, but at least, there isn't any variation in each room. Updated April 15, 2018.

Review
#1212156 Review #1212156 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved
4.2
Details
Lowes - Returns
I am very displeased with your return policy you hold here in Las Cruces, NM. My Husband and I are doing major addition to our home and purchase several items cash at your store and tried to return some materials that we didn't use and was denied the return. Though we...
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7 comments
Anonymous
#1394417

i work at lowes and when it says valid recipit required it means you have done too many non recipit returns and it has blocked you out of our system to give you an instore credit without a recipit

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Review
#1055187 Review #1055187 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved Featured
3.0
Details
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty
Lowes - Lowe’s installed the fence incorrectly which voided warranty

Update by user Jul 18, 2017

All, as of today Lowe's gave a full refund for the fence. my thanks to everyone that helped get this resolved. My special thanks to my Lord for answering my prayers.

Update by user Jun 01, 2017

All with dad dying I forgot the emails with Fiberon. This is what I received: Sent: Tuesday, April 11,...

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6 comments
Anonymous
#1653863

I’m going through the same thing with Lowe’s now. Installed WoodShades composite fence.

In 3 years the composite started peeling off the posts...Lowe’s replaced the posts. Here we are three years later and the same problem, plus pickets warping, etc.

Fiberon said it’s installed incorrectly and Lowe’s said installation is only guaranteed for a year, so it’s our problem. Paid $20,000 for a fence that was supposed to last for 20 years and it looks like *** Lowe’s needs to make this right!!!

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Review
#1054404 Review #1054404 is a subjective opinion of poster.
Cons
  • Customer dis-service
  • Warranty service
  • Disinterested personell
Reason of review
fence warranty void due installed incorrectly
Loss
$5674
Preferred solution
replace entire fence and install as fence maker instructions
Resolved Featured
Lowes - Misleading Information For Warranty

Update by user Apr 30, 2015

It took several weeks, but lowes executive management worked out a compromise with me which was not perfect, but the best of a bad situation; the manufacturer of the water heater ( Whirlpool) was not interested in accommodating the customer at all, so Lowes stepped up...

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Review
#617027 Review #617027 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$500
Preferred solution
I want now, as originally requested from Lowes salesman, two water heaters with ten year warranty(s)

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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