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54 comments
Lowes flooring installation...BEWARE Our family decided to install tile flooring in the section of our house that is built on concrete slab. We went to our local Lowes store and looked at flooring. We really liked the Rialto White 12x12 tile. Not knowing how to...
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Anonymous
#1718066

WHAT IS THE BATHROOM POLICY AT LOWES?

Author
Location
Milwaukee, Wisconsin
Review #335703 is a subjective opinion of poster.
63 comments
Here’s the thing about Lowes installation contracts. It concerns ‘forced arbitration’. Meaning that if a dispute arises between you and Lowes as the result of a faulty installation, you could be out of a lot of money even if you choose to take them to arbitration...
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Anonymous
#1706174

Go through homeowners insurance: they fight Lowes: more than likely with a bigger stick!

Author
Location
Alexandria, Virginia
Review #541193 is a subjective opinion of poster.
25 comments
I was looking at buying some blocks and bags of marble chips to a DIY project, I don't own a truck so wanted it delivered. Sales people in the lawn and garden told me it would be $79 unless you had a contractors account which it would then be $20. My total was $116...
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Anonymous
#1558187

Try a local lumber yard / building supply. Mine delivers free for orders over $200. HD and Lowes both charge here

Author
Location
Rincon, Georgia
Loss
$116
Review #499792 is a subjective opinion of poster.
Featured
10 comments
1.0
Details
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
Don't do business with Lowes
I paid over $8000 to have Lowes renovate my bathroom. I had to pay in advance! They promised everything--"I'd love my bathroom, it would be done fast, everyone loves them....", but delivered almost nothing. They did the demo and the toilet supply line leaked for 9...
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Anonymous
#1494881

Run the other way!!! I was swindled out of $27,000 for a small bathroom remodeling. Instead of 3 weeks it took 5 months. The workers (James Stewart co.) ruined my new new jacu...

Author
Location
East Ellijay, Georgia
Reason of review
Bad quality
Loss
$8000
Preferred solution
Full refund
Review #1035068 is a subjective opinion of poster.
0 comments
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Author
Location
Staten Island, New York
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere
Review #1573369 is a subjective opinion of poster.
1 comment
2.3
Details
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
We hired Lowe's to install a new roof on our home. Scheduling was easy. Materials were to be dropped off and the crew would be there in a few days to put the roof on. They dropped the material off in the middle of driveway with no protection or tarp. That night, it...
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Anonymous
#1517776

Lowes replaced our roof while we were on vacation. When we came home, outdoor furniture was moved, black tar was on aluminum siding and trim on dors, things were broken, mater...

Author
Location
Central, South Carolina
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Review #1181617 is a subjective opinion of poster.
0 comments
1.0
Details
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
We signed a contract with Lowe's here in Massachusetts to build a deck for us with an attached gazebo. The contracted price was $45,000. Expensive, but it's made of Trex and the gazebo is custom. We signed the paperwork in May of 2018 and were told the project would...
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Author
Cons
  • Time it took and the quality of the work done
Reason of review
Bad quality
Review #1565136 is a subjective opinion of poster.
0 comments
2.4
Details
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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Author
Location
Naples, Florida
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service
Review #1555308 is a subjective opinion of poster.
2 comments
2.1
Details
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Lowes - Siding installation
Ordered siding through Lowe’s installation in June of 2016. Also ordered gutters and a deck to be installed. Deck was finally installed beginning of September 2016 because the installer for that was tired of waiting for the siding to get done. Mind you, we’ve been...
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Anonymous
#1460340

Lowes has absolutely NO control over their subcontractors. I learned the hard way that you should NEVER pay for the complete job to include the labor before the job is done. H...

Author
Location
North Canton, Ohio
Reason of review
Order processing issue
Review #1225330 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
18 comments
1.6
Details
Lowe's in Prattville is AWFUL. Please be aware that a "NEW" policy is in place. If you purchase a weedeater, blower, lawnmower, pressure washer and it stops working.....you have 30 days to return it. PERIOD. You have to have the receipt showing the date of purchase. If...
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Anonymous
#1701010

THE SHOULD HAVE LET YOU BRING IT BACK FOR ANY REASON! THE CUSTOMER IS ALL'WALLS RIGHT!

Author
Location
Prattville, Alabama
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
Tags
Review #1060304 is a subjective opinion of poster.