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Lowes - Sunny, the worst staff member

Yesterday, I attempted o return an auger I had purchased earlier that day and found it to be too large for my bathroom sink. I was yelled at repeatedly that it was against their store policy to return this item but there was no such policy. Corporate had to intervene to allow my return. This is the Georgesville Square store in Columbus, Ohio.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1195644
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I recently purchased a water heater and install from Lowe’s. Based on a suggestion, by the installer, I pre-purchased the water heater at a different Lowe’s store since the water heater was not available at the Lowe’s closest to my house. Since the water heater and...
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#1195506
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we tried to order from Lowes online and were told six or seven times someone would call us no on ever did, the e-mail called customer care really sucks no one from Lowes ever called, my Wife called them to check on our delivery and the guy on the phone got her number...
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Anonymous
GAehg

Stop ordering things online.

1.0
I didn't like
  • Customer service
#1195279
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I am a delivery driver and this is the worst service that i ever experienced from any company in my life.From in store employees etc..But i assume that their corperate office dosent know anything about their employee service. How do the store make any money when you...
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Anonymous
Anonymous

What exactly is your complaint? We you having something delivered? Were you trying to make a return and wanted someone to unload it? If you have a compliant, tell us what it i...

1.0
#1194660
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Simply looking for a roll of caulking. 1 employee even looked it up only to say "hum, doesn't show where it's at! " I'm sure this means nothing given Lowes is large chain store and what difference is my little complaint going to make but, it sure is disappointing you...
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Anonymous
Anonymous

You are lucky they couldn't find it for you. Just look at the reviews on their web site. It won't last. It either peels off or shrinks. Just get a tube of caulk and a gun and ...

#1193961
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Lowes - Stolen wedding ring

Had a drunken Lee Turner steal my wedding ring. Yelling at his girlfriend the whole time and texting on his phone! Never again!!!
#1192856
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Lowes - Lowe's doesnt give a crap

We will NEVER step foot in Derby Lowes again. Bought a outside garden hose and a nozzle. The nozzle welded itself to the screw in part of the hose and to the house faucet. Thankfully it did not break indoor connection.Took it back and the manager informed my husband it was our problem and grabbed it out of his hand. My husband grabbed it back. Unbelievable.
#1192352
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Lowes - Lack of customer service
Lowes - Lack of customer service
I have been trying to get them to replace 2 faulty doors, but they refuse to do anything more. They won’t return my phone calls. The doors were shown to them and the rep at the time of install last year and we are still fighting with them. I will never buy another...
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Anonymous
Anonymous

How old are the cabinets? You have to realize that the cabinets are made of wood, not plastic. One of the properties of wood is that it will expand and contract with variation...

1.9
#1192252
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Got a free measurement at Lowe’s shortly after Xmas. Was told 910 ft. Went to local carpet store and was quoted at 760 ft. My own measurement with 10% waste was 750 ft- for what it is worth. Beware, this I how Lowesmakes up for their “less expensive” prices
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Anonymous
Anonymous

Their measurement for my home was very close to what I had expected. When it came time for installation the installers reviewed the measurements and determined due to the cuts...

2.2
Glenville, New York
#1192102
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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Lowes Products and Services

All Lowes Products
Had Kitchen Remodeled, Popcorn Ceiling Taken Off In Living Room & Kitchen. Went To Lowes In 2016, Late May Talked To Salesman For Complete Kitchen Remodel, Had Waited For Him To Start & Finish His Home Advisor Schooling. Signed Contract In Dec 2016,Was Suppose to start...
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1.0
#1192064
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