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Received a damaged washing machine which was purchased new out of the box on 7/31/18 and after contacting the support team we were assured we would get another one to exchange. We did on 8/5/18 and it was also damaged from paint. Delivery team showed us a form stating...
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3.0
I didn't like
  • Customer service
#1322913
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Purchased a $250. Troy built string trimmer at a Lowes store I was close to. Went home and read customer reviews. Discovered that not only was that model discontinued, it had horrible reviews. The following day I went to the Lowes that was much closer to my home. They...
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2.7
Maplewood, Missouri
I liked
  • Selection
I didn't like
  • Manager response
  • Lack of training employees
#1316035
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I just picked up my John Deere mower that I bought on June 29 2018 Got it Home had a flat tire and a dead battery. You would think paying $1600 for a riding mower the tire shouldn’t been flat and have a dead very pissed
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Anonymous
Anonymous

Lowe's does not assemble JD tractors. They aren't allowed to do so. Instead an outside vendor comes in for assembly. So yes, they wouldn't have known. Be content they're willi...

Anonymous
Anonymous

Was the tractor in a crate or was it assembled? If it was in a crate they obviously didn't know the tire needed air and it is very possible the battery needed a charge. If it ...

3.4
#1296368
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Horrible, horrible, horrible, we are now Home Depot shoppers!!! I have had two sheds installed in my backyard, neither of them are functional, they received payment 3 months ago and I still have two sheds sitting in my backyard that are not useable!!! Everyone keeps...
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#1289100
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I needed to special order decking materials, and Lowes sent me an email with a delivery date of June 16 - not to the store, but to me. The local store was to receive it June 14. When I called to ask where I was in the expected delivery - I was told that it would not be...
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3.2
Trotwood, Ohio
I didn't like
  • How they have handled this situation
  • Delivery service did not show up when scheduled
#1281461
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Lowes - They Really Mulched It Up
Purchased 12 bags of mulch online at 3PM yesterday and went to pick it up after work. They were out even though they sold it to me 3 hours before. I can live with that. The problem was the smart *** employee who wanted to argue with me. This was the same kid that...
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Anonymous
Anonymous

"......spent at Menard's where I can save big money and not put up with ***"............................so why did you go to lowes????? so what empl wants to move 12 bags of d...

Anonymous
butch anderson

Exactly why Lowes is losing market share.

#1279159
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Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
I contracted in Oct. 2017 to have a 15 window install in my parents house that I am renovating. The last major renovation before selling it. Nov. 2017, they installed the windows and in Dec. 2017 I started complaining about leaks, hole in bathroom wall, installers...
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Anonymous
Anonymous

Does Lowe’s use unlicensed installers ?

1.0
#1270700
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What a bunch of CRAP!!!!!!!!! Damn it I'm so made I could spit. Did a small rebate submission online. Ya well after waiting a few weeks I'm now told the store I bought these items at did not participate in this program. Now the ironic thing thing is the store I bought...
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Anonymous
Anonymous

Consider any rebate you get a bonus. Read through the complaints about Home Depot, Menards and Lowes. All will have complaints about rebates. For the most part they work but t...

4.1
#1266673
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Lowes - Misled by associates
I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place. We compared the sign with...
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Anonymous
Anonymous

The worst part of this is that you bought that Olympic crap! That's what you should REALLY be pissed off at!

Anonymous
Anonymous

I'd be willing to bet the sign you looked at so closely had an expiration date on it.

4.1
I didn't like
  • I was misled by associates
#1256286
Reply to reviews
Lowes said it was my fault because the photo I provided was not proof. When we went to store with photo, no one offered to address the problem and never called to resolve the issue. We had our original shower tile man repair broken tile and presented the bill to Lowes....
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2.0
I didn't like
  • Install contractors are incompetent
#1236634
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