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I needed to special order decking materials, and Lowes sent me an email with a delivery date of June 16 - not to the store, but to me. The local store was to receive it June 14. When I called to ask where I was in the expected delivery - I was told that it would not be...
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3.2
Trotwood, Ohio
I didn't like
  • Delivery service did not show up when scheduled
  • How they have handled this situation
#1281461
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Lowes - They Really Mulched It Up
Purchased 12 bags of mulch online at 3PM yesterday and went to pick it up after work. They were out even though they sold it to me 3 hours before. I can live with that. The problem was the smart *** employee who wanted to argue with me. This was the same kid that...
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Anonymous
butch anderson

Exactly why Lowes is losing market share.

Anonymous
Anonymous

your expectations are WAY to high!

#1279159
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What a bunch of CRAP!!!!!!!!! Damn it I'm so made I could spit. Did a small rebate submission online. Ya well after waiting a few weeks I'm now told the store I bought these items at did not participate in this program. Now the ironic thing thing is the store I bought...
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Anonymous
Anonymous

Consider any rebate you get a bonus. Read through the complaints about Home Depot, Menards and Lowes. All will have complaints about rebates. For the most part they work but t...

4.1
#1266673
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Lowes - They don't stand by their products and will make you pay for their mistakes!
Lowes - They don't stand by their products and will make you pay for their mistakes!
Just bought an air conditioner at Lowe's Canada. They price matched it to the same model on Amazon. When I got it, it was a different model. I never thought to check because Lowe's Canada only offers one 8000 BTU air conditioner - I saw the name Frigidaire and 8000 BTU...
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TruthHURTS18827
PotableSawfish

Oh god cry me a river. It is your due diligence to measure your window and purchase a air conditioner that fits it. Period. You said it yourself “I never thought to check.” Ye...

#1262800
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Lowes - Misled by associates
I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place. We compared the sign with...
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Anonymous
Anonymous

The worst part of this is that you bought that Olympic crap! That's what you should REALLY be pissed off at!

Anonymous
Anonymous

I'd be willing to bet the sign you looked at so closely had an expiration date on it.

4.1
I didn't like
  • I was misled by associates
#1256286
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Lowes said it was my fault because the photo I provided was not proof. When we went to store with photo, no one offered to address the problem and never called to resolve the issue. We had our original shower tile man repair broken tile and presented the bill to Lowes....
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2.0
I didn't like
  • Install contractors are incompetent
#1236634
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Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
Lowes - Carpet Not In Since January 2018. It's March 2018.
I purchased carpet at Lowe's January 6, 2018, for the living room, dining room, stairs, hallway and three bedrooms. The day before the install for President's Day in February of 2018, I was notified by the installation company there was not enough carpet to complete...
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Anonymous
Anonymous

While the carpet has been installed, there is still some variation in the carpet between rooms. However, each room is cohesive. I would have preferred to have all the carpet m...

#1212156
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Horrible, horrible customer service. Yes it is so bad I cannot understand how Lowes stays in business. We purchased a GE Electric Range on Jan 2 2018 from a salesman who, while pleasant, knew absolutely nothing about ranges. We knew more only because we had researched...
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2.3
#1179735
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I was trying to buy a refrigerator but needed a very specific size which I couldn't find at 3 of my 4 local stores. Though their in-house systems showed each of the stores had at least one of the one I wanted, none of them actually had them (and were ubable to get...
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3.9
#1177587
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Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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Lowe’s in Palestine Texas giving me a run around.purchased a GE washer 11/25/17. Makes a terrible noise. Tried to put up with it . Called them 12/30/17 They say would bring me new washer. Called again 1/9/18 talked to manager. Suppose to deliver today. 1/23/18. No...
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Anonymous
Anonymous

Is this a top loading machine? Many of the GE machines have a shipping bar that secures the tub in place. Take a look at the lower sides of the machine. There is a ribbon of t...

I didn't like
  • Being given the run-a-round
  • Getting the run around from the customer service office
#1174816
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