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Thank you Dave. The Delivery Manager at the Spotsylvania Lowe’s for being such a jerk for the second time. You need to work on your customer service skills because you suck at them. You need training.I spoke to you twice on my deliveries, and the the way you spoke to...
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Company wrote 0 private or public responses to the review from Oct 27.
Anonymous
TickleMeMcHomeless

Is that anywhere near Transylvania?

TroubledGiantClam852
TroubledGiantClam852

Call Lowe's corporate...Customer Care at 1 800 445-6937 and let them know about you experience with Dave. I would also notify the store manger and regional manager. To get to ...

3.2
#1389954
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Received a damaged washing machine which was purchased new out of the box on 7/31/18 and after contacting the support team we were assured we would get another one to exchange. We did on 8/5/18 and it was also damaged from paint. Delivery team showed us a form stating...
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Company wrote 0 private or public responses to the review from Aug 06.
3.0
I didn't like
  • Customer service
#1322913
Reply to reviews
Purchased a $250. Troy built string trimmer at a Lowes store I was close to. Went home and read customer reviews. Discovered that not only was that model discontinued, it had horrible reviews. The following day I went to the Lowes that was much closer to my home. They...
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Company wrote 0 private or public responses to the review from Jul 29.
2.7
Maplewood,Missouri
I liked
  • Selection
I didn't like
  • Manager response
  • Lack of training employees
#1316035
Reply to reviews
I just picked up my John Deere mower that I bought on June 29 2018 Got it Home had a flat tire and a dead battery. You would think paying $1600 for a riding mower the tire shouldn’t been flat and have a dead very pissed
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Company wrote 0 private or public responses to the review from Jul 05.
Anonymous
Anonymous

Lowe's does not assemble JD tractors. They aren't allowed to do so. Instead an outside vendor comes in for assembly. So yes, they wouldn't have known. Be content they're willi...

Anonymous
Anonymous

Was the tractor in a crate or was it assembled? If it was in a crate they obviously didn't know the tire needed air and it is very possible the battery needed a charge. If it ...

3.4
#1296368
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Horrible, horrible, horrible, we are now Home Depot shoppers!!! I have had two sheds installed in my backyard, neither of them are functional, they received payment 3 months ago and I still have two sheds sitting in my backyard that are not useable!!! Everyone keeps...
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Company wrote 0 private or public responses to the review from Jun 26.
#1289100
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I needed to special order decking materials, and Lowes sent me an email with a delivery date of June 16 - not to the store, but to me. The local store was to receive it June 14. When I called to ask where I was in the expected delivery - I was told that it would not be...
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Company wrote 0 private or public responses to the review from Jun 16.
3.2
Trotwood,Ohio
I didn't like
  • Delivery service did not show up when scheduled
  • How they have handled this situation
#1281461
Reply to reviews
Lowes - They Really Mulched It Up
Purchased 12 bags of mulch online at 3PM yesterday and went to pick it up after work. They were out even though they sold it to me 3 hours before. I can live with that. The problem was the smart *** employee who wanted to argue with me. This was the same kid that...
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Company wrote 0 private or public responses to the review from Jun 13.
Anonymous
Anonymous

"......spent at Menard's where I can save big money and not put up with ***"............................so why did you go to lowes????? so what empl wants to move 12 bags of d...

Anonymous
butch anderson

Exactly why Lowes is losing market share.

#1279159
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Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
Lowes - Lowe's Window Installer Destroyed My House
I contracted in Oct. 2017 to have a 15 window install in my parents house that I am renovating. The last major renovation before selling it. Nov. 2017, they installed the windows and in Dec. 2017 I started complaining about leaks, hole in bathroom wall, installers...
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Company wrote 0 private or public responses to the review from Jun 03.
Anonymous
Anonymous

Does Lowe’s use unlicensed installers ?

1.0
#1270700
Reply to reviews
What a bunch of {{Redacted}} Damn it I'm so made I could spit. Did a small rebate submission online. Ya well after waiting a few weeks I'm now told the store I bought these items at did not participate in this program. Now the ironic thing thing is the store I...
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Company wrote 0 private or public responses to the review from May 29.
Anonymous
Anonymous

Consider any rebate you get a bonus. Read through the complaints about Home Depot, Menards and Lowes. All will have complaints about rebates. For the most part they work but t...

4.1
#1266673
Reply to reviews

Contact Lowes

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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Lowes - Misled by associates
I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place. We compared the sign with...
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Company wrote 0 private or public responses to the review from May 15.
Anonymous
Anonymous

The worst part of this is that you bought that Olympic crap! That's what you should REALLY be pissed off at!

Anonymous
Anonymous

I'd be willing to bet the sign you looked at so closely had an expiration date on it.

4.1
I didn't like
  • I was misled by associates
#1256286
Reply to reviews