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Lowes in Clarksville, Tennessee - Never again they steal from people

1.0
Details
Lowes is the worst i had siding install in 2018 poor workmanship they wont fix and stand behind what they sale also my siding is getting spots all over the place siding manufacturer says not there problem
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Review
#1681407 Review #1681407 is a subjective opinion of poster.
1.0
Details
The Lowe’s in Shelbyville is in a great location and is much needed. However the customer service is almost non existent. This observation is not based on a one time experience but rather multiple experiences within the last 3 years. It can be at 7 am when the store...
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2 comments
Anonymous
#1761791

And perhaps I have thought about that. That’s why I go to Lowe’s at different times of the day but the result is always the same....

slow to non existent customer service.

I have been shopping there for years at all different times and the result is always the same. At some point the determination has to be made that maybe their customer service could use a little bit more attention to detail.

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Review
#1679462 Review #1679462 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Better customer service

Lowes - Buy out on extended warranty when service cost exceeded the cost of the Samsung refrigerator

1.0
Details
Called extended warranty department for service. The Samsung refrigerator service problems exceeded the price of the appliance. The bought out my service agreement and was suppose to get a check in 10 working days. It is now been almost 20. I have been lied to several times. Now I heard they never sent it from service to claims and it and now it suppose to be sent and it will be another 10 days. I have a new refrigerator coming because I thought I would have had a check by now. I am beginning the think they are very dishonest. I will be calling every couple of days.
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Review
#1676192 Review #1676192 is a subjective opinion of poster.
Reason of review
just want the amount they promised for buying out my extended warranty
1.0
Details
I ordered blinds in July. The person that took my order was supposed to order blinds for my entire house. I ordered a customized blind. She asked me if I wanted to leave the other blinds in the store there until the customized blind arrived, I answered yes. I called 2...
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1 comment
Anonymous
#1760869

For every Lowes customer headed to Home Depot there is a Home Depot customer headed to Lowes.

Review
#1675775 Review #1675775 is a subjective opinion of poster.
Pros
  • Deborah was helpful
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.0
Details
Bought an over 1200.00 new stainless steel refrigerator on the weekend of July 4th 2019 from Lowes Latrobe, PA. Today is October 9th 2019. Problem started 10/5/2019. This is 3 months old!! Model LDCS24223S/01. Serial number 904 MRUY 07478. The refrigerator cooling...
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2 comments
Anonymous
#1759918

You purchased a product that has a manufacturers warranty. If you would bother reading the warranty you would find that the manufacturer will REPAIR the refrigerator not replace it.

It will also tell you to contact the manufacturer for that repair, not the retail store.

It doesn't matter where you bought it, you won't find any retail store that is going to give you a refund on a 3 month old refrigerator. Your expectations are totally unrealistic.

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Review
#1675731 Review #1675731 is a subjective opinion of poster.
Cons
  • Failure to meet commitments
Reason of review
Damaged or defective
Loss
$1200
Preferred solution
Full refund
1.4
Details
Had it with Lowes
Had it with Lowes
Had it with Lowes

Update by user Oct 09

they exchanged the battery but not before about 3 or 4 hours of phone calls and multiple trips to the store which AGAIN our time gets wasted by Lowes. I want to know what policies have changed for Kobalt and when we were notified since I have about 10k worth of Kobalt...

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3 comments
Anonymous
#1758847

Why would you take a picture of the screw rather than bringing it in? How do you expect them to match the size from a picture?

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Review
#1673404 Review #1673404 is a subjective opinion of poster.
Pros
  • In-store selection
  • Close
Cons
  • Lowes are liars
  • Poorly trained staff
  • Returns are always a hassle
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Subcontractors Shotty
  • Warantee Changes After Purchase
  • Credit Card Synchrony Horrible
  • Lowes Can Care Less
  • Poorly Trained Employees
  • Employees Too Bothered
  • No Help When Needed
  • Always Give Wrong Info
1.0
Details
DO NOT UNDER ANY CIRCUMSTANCE HIRE THEM. WE HAD A START DATE FOR 1-18 NIGHT BEFORE CONTRACTOR CANCELLED AND WAS COMING THE FOLLOWING WEEK.1 WEEK LOST NOW THE START DATE 1-18 ENDING ON 3 -18. WELL, THEY SHOWED UP, STARTED WORKING IMMEDIATELY AND HALF HOUR INTO THE WORK...
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Review
#1673246 Review #1673246 is a subjective opinion of poster.
Cons
  • Contractors unqualified
Reason of review
Work Experience or Job Application
Loss
$25800
Preferred solution
Full refund
1.0
Details
Once you pay for the fence, all communication stops. I was supposed to get a phone call about when lumber would be delivered. No one ever called me.. they just showed up at 8am to deliver. The installer hit the electric line to my unattached garage. Took me over a...
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Review
#1672624 Review #1672624 is a subjective opinion of poster.
Cons
  • Never called back
Reason of review
Poor customer service
Preferred solution
Would really like small section of 4 foot fence to be done the right way

Lowes in Springfield, Massachusetts - Fat Lazy Salesperson

1.0
Details
My 74 year old DISABLED husband went in to buy a microwave. He found what he was looking for and went over to a nearby associate. He asked for assistance the guy asked him if he had a carriage. When my husband said no, the guy told him, "I can't help you until you get a carriage." My husband walked away went to get a carriage and went back to the microwaves. My husband loaded it on by himself (50lbs) and looked over to see this fat *** standing there watching him. This is the final straw with LOWE'S. I had issues with them over the summer after we bought a $2000 lawn tractor. NEVER AGAIN!! Home Depot here we come. Unfortunately, I would have to give them at least 1 star for customer service. They don't deserve even that many.
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2 comments
Anonymous
#1758435

Your husband needs to post this complaint instead of you since He was the one who went to Lowes.

Anonymous
#1757874

You weren't even there. Second hand stories can never be trusted.

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Review
#1671166 Review #1671166 is a subjective opinion of poster.
Cons
  • Customer service was a joke
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions

Lowes - Delivered services are worst I ever have

1.0
Details
buy a shed and I stil wainting to may excuses and still don't have my delivered my name is luisa carrasquillo hope any body will helps
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1 comment
Anonymous
#1756754

I Cannot understand What your complaint is about.

Review
#1670277 Review #1670277 is a subjective opinion of poster.
Cons
  • Irresponsibility
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered