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Lowes in Amherst, New York - Terrible

1.0
Details
I applied for credit back in May and was approved for 240000 to do siding and roofing. They installed my roof in July and they removed all gutters and some of the siding when they installed the roof. today is August 22 they still didn’t schedule siding installation, every time it rains water is going through some of my windows and walls. I left so many messages with no answer. I just don’t know what to do or where to complain.
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Review
#1631907 Review #1631907 is a subjective opinion of poster.
Reason of review
Installation of roof and siding
Preferred solution
Install my siding ASAP, and fix all the damages from water leaks

Lowes in Amherst, New York - Project worth $24K

1.0
Details
Terrible experience! Ordered roof and siding. Everything was delivered 2 months ago. No appointment is scheduled for installation yet! Nobody answers the call! Left so many voicemails to subcontractor! Nothing! We are paying $24 000! For what????
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Review
#1631894 Review #1631894 is a subjective opinion of poster.
Cons
  • Terrible service
  • Lack of communication
Reason of review
Poor customer service
Loss
$24000

Lowes - Lowe’s can’t carry it out of the store don’t buy it

1.0
Details
Delivery service NOT Information NOT Phone answering in the store NOT
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Review
#1630716 Review #1630716 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Get out of the delivery business
1.3
Details
Purchased from Lowes carpet and of course installation, after 15 months carpet buckling up, Lowes stated warranty is only for a year. Never again, they contracted people that they don't know what they are doing, we built our house and the carpet that came with it was...
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1 comment
Anonymous
#1736039

The carpet itself will have a warranty of more than one year. They cover the installation with a one year warranty which seems like plenty of time for an installation problem ...

Review
#1629646 Review #1629646 is a subjective opinion of poster.
1.2
Details
DO NOT DO THIS, I repeat do not let lowes installers touch your fence. they are the worst. they screwed us over so bad we had to go through corporate headquaters just to try and get this 150ft. of special order fence installed.Gigantic hassle.Special order fence came...
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1 comment
h.kitchener
#1734652

All these big box stores like Lowe's use self-employed outside contractors to do things like fence installation and other construction projects. Therein lies the problem: Lowe...

Review
#1627116 Review #1627116 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
We had over $5000,00 of carpet laid 19 months ago. The seams started showing in the hall and entry way of 2 bed rooms and raising up. I called and asked them about it and wasn’t getting anywhere with the sales person I was talking to and asked to talk to manger and was...
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1 comment
Anonymous
#1734373

Why is this poor business? They have a one year warranty on the installation of the carpet which seem like it would be plenty of time for a problem with the installation to sh...

Review
#1624734 Review #1624734 is a subjective opinion of poster.
Product
Pros
  • Carpet is ok except for the seams in hall showing
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered

Lowes - Paid for a fence installatiom in 6-18 and still not completed

1.0
Details
Due to delays with neighbor and a boulder problem fence install was agreed to be done in Spring 2019. Fence was finally installed June 27-30, 2019 but Lowe's forgot to order the gate. Gate was ordered but I keep getting excuses for its not being installed. Lowe's is stating the delay is due to the neighbor and boulder problems which were taken care of LAST year and should have no effect in the installation delays this year. Installer agreed in 12-18 to install fence in SPRING of 2019 and job is still being delayed through no fault of mine. Loweswants to blame me now!!!! :shru U
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Review
#1624272 Review #1624272 is a subjective opinion of poster.
Cons
  • Nothing solved
  • Poor service
Reason of review
Install delays
Preferred solution
Want gate imstalled asap and yard cleaned up?

Lowes - Inflated Price-Tripled

1.0
Details
Ordered vinyl plank flooring with Lowe’s install special $1.49 sq ft. Size 418 sq ft, when price was relayed-was told install price $2,929-my math was about $622, they added on many extras such as 50 extra sq ft for damaged planks, told salesperson-not paying for damaged product.
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Review
#1622884 Review #1622884 is a subjective opinion of poster.
Pros
  • Products
Cons
  • Procing
Reason of review
Not as described/ advertised
1.3
Details
Been waiting over 3 months to het our fence installed. Told we had to pay first which we did. They did deliver the fence had an installatin date if 8 /12/19 finally. My husband took a day off work nobody showed up or called. I called the project manager told him we...
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2 comments
Anonymous
#1732465

Lowe's typically pays the contractors they hire around 60% of what the contractor would get paid if they had gotten the job without lowe's being involved. That's why no one wa...

Review
#1621866 Review #1621866 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
1.0
Details
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Hi, we purchased a deck back in the begining of April and the deck is still not completed. Lowes used a subcontractor named TLC to build the deck and it is looks awful. Its been more then two months since the deck was almost completed and no one finishing it. Also we...
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Review
#1621709 Review #1621709 is a subjective opinion of poster.