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2.1
Details
years ago i was talked into signing up for a mylowes card which i was told would like my military discount to the mylowes card. i have shopped at the lowes in Pocomoke city Md since it opened and have always been treated good. now it seems they no longer want to give...
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1 comment
Anonymous
#1811630

They don't owe you a discount. You should appreciate any discount a store offers you. There are a lot of deserving people who aren't offered any discount and you don't see them complaining.

Review
#1766350 Review #1766350 is a subjective opinion of poster.

Do not purchase windows | Lowes review from Beaumont, Texas

1.9
Details
I purchased 6 windows. The contractor for lowes removed my windows and then told me one new window was broken at the store. He had to install the broken window. I have been trying to get it replaced since 5/12/18.
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1 comment
Anonymous
#1808996

You must not have been trying hard if you've been trying for two years.

Review
#1762506 Review #1762506 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$700
Preferred solution
Deliver product or service ordered
Tags
  • Installation Problems

Go to Menards!! | Lowes review

2.1
Details
Every time I deal with Lowes in Monroe Michigan, they get nothing right! It is the worse store for customer service. Today the sales associate tried to tell me they don't sell a certain brand. They did sell the brand, the associates need more training at Lowes inb Monroe Mi. I cannot speak for the other Lowes stores, but the Monroe Mi. location has sales issues, that is now my choice for my home improvement needs is Menards
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1 comment
Anonymous
#1807292

Don't expect Menards to be any better. Both companies are trying to keep their expenses as low as possible and the easiest way to do that is to reduce payroll. It's hard to find experienced staff that really knows their product at either.

Review
#1760567 Review #1760567 is a subjective opinion of poster.

If buying the protection plans be aware that they will not renew of extend beyond what you purchase | Lowes review

2.1
Details
bought a 3 year extended protection plan for our dishwasher and refrigerator that is about to expire and they do not offer any extension or renewal
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1 comment
Anonymous
#1803587

Why does that surprise you? As the appliances get older they are more apt to have problems than a newer appliance. If they did offer extensions the prices would get to a point where people wouldn't buy them anyway.

Review
#1757380 Review #1757380 is a subjective opinion of poster.
Product
Lowes Protection Plan
Reason of review
Warranty issue

Know the facts about carpet pricing... | Lowes review from Northampton, Pennsylvania

1.8
Details
Had Lowes measure carpet for our home. Actual square feet was 520. For a carpet with no pattern, we were quoted for 668 square feet. (Free install promo)....Independent dealer measured 560 square feet for very similar carpet. Hmmmmmm....what do you think?!!!!!
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Review
#1757286 Review #1757286 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.6
Details
Shop local to avoid dealing with call centers - Lowes review
Shop local to avoid dealing with call centers - Lowes review
Shop local to avoid dealing with call centers - Lowes review
Shop local to avoid dealing with call centers - Lowes review
Shop local to avoid dealing with call centers - Lowes review
I purchased 4 eligible paint items on 9/4/2019, ordered online for pickup in store. They were picked up from store #2706. The item #91244 is listed on the rebate as an eligible item. I submitted the rebate online and received a notification that the submission was...
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Review
#1754631 Review #1754631 is a subjective opinion of poster.
Service
Lowes Rebate

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.1
Details

Update by user Jan 13

UPDATE: As of January 10, 2020, Lowe's Repair Services decided to buy out my dishwasher after their chosen repair company/contractor was unable to obtain the needed water pump. They have issued a check to reimburse me for the original cost of the unit plus sales tax.

Original review posted by user Jan 03

...
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4 comments
Anonymous
#1804658

If I am not mistaken, isn't there a clause in your service contract that if the appliance is not repairable after a specified length of time they replace it or refund your money?

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Review
#1750708 Review #1750708 is a subjective opinion of poster.
Product
Lowes Warranty
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered
1.7
Details
Lowes called me this mourning fishing trying to tell me I have a pick up tomorrow. I don't because they haven't finished laying the wood floor that Lowes promotion said was to be complete by October 31!! Then she said oh yea we are working on getting someone out they...
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Review
#1740804 Review #1740804 is a subjective opinion of poster.

GO TO ''THE HOME DEPOT'' !!!! | Lowes review from Puyallup, Washington

1.6
Details
DAUGHTER BOUGHT A DISHWASHER AND IT WAS SUPPOSED TO BE DELIVERED ON A CERTAIN DAY AND KNOW ONE SHOWED UP OR CALLED. SHE WAITED A SECOND DAY FOR A CALL ''NOTHING'' !! SO SHE ENDED UP GOING TO PICK IT UP HERSELF !!! SHE HAD TO WAIT AN HOUR AND A HALF TO HAVE IT LOADED. WHEN THEY GOT IT HOME AND UNWRAPPED IT WAS DENTED. SO SHE DECIDED TO SCREW IT AD JUST PUT IT IN !!!! I CALLED THE LOWES MAIN OFFICE AND WAITED A HALF HOUR FOR SOME TO TALK TO ME AN DIDN'T REALLY CARE OR LISTEN TO WHAT I WAS SAYING !!!!
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1 comment
Anonymous
#1795618

If your caps-lock screaming is any indication on how you spoke to the representative, I wouldn't be surprised if they seemed a little apathetic. That being said, she should have called the store or Customer Care to check the order. It likely needed to be rescheduled.

Review
#1739707 Review #1739707 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
SOMEONE TO LISTEN TO YOUR CUSTOMERS CONCERNS AND MAKE THEM HAPPY TO SHOP AT YOUR STORE AGAIN OTHERWISE OR TO ''THE HOME DEPOT WE WILL SHOP !!!!T

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.4
Details
Purchased a Samsung washer/dryer pair with a $50 rebate. Submitted rebate online and included all requested receipts and rebate form. A month later I get an email saying my receipt did not indicate purchase of eligible product and to mail in a copy of the correct...
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2 comments
Kiarah
#1792461

Simply offering an option to Lowes. I have no recent experience with HD rebates.

It is not the customer that has a "problem with rebates no matter where they are offered". It is dishonest retailers that offer rebates to entice customers to buy then don't honor legitimate rebate claims.

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Review
#1737834 Review #1737834 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$50
Preferred solution
Honor your rebates and stop playing games.