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Lowes - Shark vacuum

3.7
Details
Last week I ordered a shark vacuum online. After doing lots of research, I found Lowe’s had a good price. I received an email notification within a few hours that it was shipped. It was received promptly. Great online shopping experience for me! Like
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Review
#1622845 Review #1622845 is a subjective opinion of poster.
Reason of review
On time delivery
3.6
Details
I replaced the two toilets in my mom's house as she wanted to have a higher seat since she is getting older. Purchased them at Lowe's as she wanted to use her Lowe's card. (Lowe's pretty much dominates the market here as it's a small town--there aren't many options)...
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6 comments
Anonymous
#1731587

Okay, how is this a complaint against Lowe's? Lowe's did not manufacture the toilet. And Lowe's did not install the toilet. So how do we know that it's not something that you ...

Review
#1616311 Review #1616311 is a subjective opinion of poster.
Pros
  • For the larger part the only game in town
Cons
  • Also basically the only game in town
Reason of review
Bad quality
Loss
$225
Preferred solution
Let the company propose a solution
Tags
  • Toilet Clogs Easily
  • Poor Toilet Design
3.8
Details
My wife and I attempted to return a small item (hex drivers) which did not work for our vanity install. We were dealing with a nice young lady, I believe her name was Nikki. Nikki mentioned that she needed management approval - no problem. As we waited, a gentleman...
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3 comments
Anonymous
#1727819

The manager probably had much larger issues to contend with than a $10.00 return. I'm sure he was pissed that he had to deal with another cheap skate that bought a tool, used ...

Review
#1614112 Review #1614112 is a subjective opinion of poster.
Pros
  • Employees
  • Inventory
Cons
  • Management
  • Manager
Reason of review
Poor customer service

Lowes - Appliance rebate-really???

3.7
Details
Your $600 rebate only includes buying 2 appliances????.............I bought a refrigerator ($1500) that cost way more than what you require for 2 lesser ($396+) appliances! Not happy in Biloxi!
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Review
#1583954 Review #1583954 is a subjective opinion of poster.
Reason of review
rebates
Preferred solution
Deliver product or service ordered
3.8
Details
I have spent over $10000 with this store since they opened. up until the last few visits they were excellent for help and friendliness. lately they have been getting less helpful and friendly. in the last year I have purchased a new $3000 lg refrig. 2 new dishwashers,...
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2 comments
Anonymous
#1707004

Gotta say, Mitchell.. From your post, it sounds like you never pay full price or discounted price. You always want a special deal. If you have managed retail as you say, you k...

Review
#1567391 Review #1567391 is a subjective opinion of poster.

Lowes in Coeur D Alene, Idaho - No information on pick up email, how to pick up.

4.0
Details
6/21/2019 ordered on line received email it was ready.Drove to warehouse area sat for 20 minutes till able to ask what to do.Told to go to front for receipt!! Disabled already parked so went to front left car in warehouse area. Received my order at the only place posted PICKUP.. Then had to roll cart all the way back to warehouse to load my truck DISABLED.... WHY are there no instructions on pickup email how to go about it at the store???? I am not pyschic nor are many others!!
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Review
#1565142 Review #1565142 is a subjective opinion of poster.
Pros
  • Ordering on line
Cons
  • Trying to pick up
Reason of review
Order processing issue
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • Pick Up Items
3.6
Details
Bought a handicap toilet with a Lowes installation which was on sale for $99. When installer took old toilet off, he said he could not install the new one because the ring on the bottom was wrong. He said he would have to chip some of the floor tile and concrete out...
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2 comments
Anonymous
#1702559

It’s hard to tell what’s UNDER the toilet, until the old one is removed. Be prepared for any unexpected problem that might be found, such as rusty bolts, broken flange, water ...

Review
#1557585 Review #1557585 is a subjective opinion of poster.
Pros
  • Products offered
Cons
  • Told one install price nailed for 4 times that amount
Reason of review
Not what sales ma told me
Loss
$350
Preferred solution
Let the company propose a solution
Tags
  • Rippoff On Installation
3.5
Details
6/8/2019 I shopped at the Fort Smith Ar Lowes store on Rogers Ave. I waited at the paint counter for over 15 minutes for someone to show up, even after pushing the assist button. I finally asked a checkout clerk to call for an associate, no show. I asked again after...
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1 comment
Anonymous
#1699279

Why would you go to the paint desk to find help in tools? Do you go to the grocery store and expect the person stocking produce to come back and pull some steaks out of the me...

Review
#1554337 Review #1554337 is a subjective opinion of poster.
Cons
  • Associate assistance poor help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.9
Details
My husband and I were at Lowe’s of wise, va about 7pm on Memorial Day. We wanted to purchase carpet from the rolls in the back. We pressed the help button several times. No response, we then searched for a sales person but none could be found. Finally we went to...
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1 comment
Anonymous
#1696010

You should have been home having a barbecue rather than going shopping and expecting retail employees to spend their Holiday working. Stores should close and allow their emplo...

Review
#1549275 Review #1549275 is a subjective opinion of poster.
Reason of review
Plants not cared for
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
3.5
Details
Spent over 2,000 dollars on appliances. Submitted rebate same day...in February 2019. Told me the appliances were not compliant for rebate...which is not true. Told me I had to resubmit everything which I did. After I resubmitted everything I was told they couldn't pay...
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4 comments
Anonymous
#1703031

If you are talking about the 11% rebate, appliances are excluded from that promotion.

Review
#1545392 Review #1545392 is a subjective opinion of poster.
Reason of review
Not as described/ advertised