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Lowes review: Don't count on a rebate

4.0
Details
Filed for rebate on dishwasher installation on Oct 1. Not "approved" until Nov 1. On Nov 14, called and was told they had up to 8 weeks to process this rebate. To call back in 2 more weeks if I had not received. Asked if it was mailed on Nov 1, where was it mailed from. She said they are sent out in batches and it just "takes that long".. Obviously not a priority. I will be reporting to FTC if I have not received before Dec 1!!!!!
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1 comment
Anonymous
#1777753

Most rebates say they take 6-8 weeks to process. Why did you assume you would get your so quickly?

Review
#1707893 Review #1707893 is a subjective opinion of poster.
Reason of review
Rebate
Loss
$150
3.5
Details
Lowes review - Serious Lumber issues
Lumber priced as 2x4 2x6 2x8 etc. Every single board sold at Lowe's is smaller then they are charging for they're charging you for 2 x 4 it's actually 1 and 3/4 by 3 and 3/4 many times the length or shorter also you must dig through 20 boards to find one straight one...
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2 comments
Robert J
#1771805

The only way to get real-sized lumber that is already planed, is to find an old structure. They used to use old-growth lumber that was much stronger and actually 2x4, 2x6, etc.

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Review
#1695369 Review #1695369 is a subjective opinion of poster.
4.0
Details

Update by user Oct 27

They were very good at solving the problem at the Lowes store, the associate in appliances Lynn and the store manager credited my bank credit card and gave me the $100 off as stated on my coupon for my Lowes Card. They were very professional and cared about me as a...

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Resolved
Review
#1690438 Review #1690438 is a subjective opinion of poster.
Service
Lowes Claim
Pros
  • Knowledgeable employees in appliance department
  • First impression of original sales person
  • Good selection of products
Cons
  • Special offers advertised not valid
  • Customer service did not call bank
  • Employees in customer service need more training
Reason of review
Not as described/ advertised
Loss
$119
Preferred solution
Price reduction
Tags
  • Lowe s Scam
3.6
Details

Update by user Nov 09

Lowes helped push LG into getting a repair person out here. They were in touch to make sure it was completed.

That's about it. I have always bought from privately owned Appliance stores who care about what they sell and I will return to this practice!

Update by user Nov 09

Lowes did respond...

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2 comments
Anonymous
#1759918

You purchased a product that has a manufacturers warranty. If you would bother reading the warranty you would find that the manufacturer will REPAIR the refrigerator not replace it.

It will also tell you to contact the manufacturer for that repair, not the retail store.

It doesn't matter where you bought it, you won't find any retail store that is going to give you a refund on a 3 month old refrigerator. Your expectations are totally unrealistic.

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Resolved
Review
#1675731 Review #1675731 is a subjective opinion of poster.
Cons
  • Failure to meet commitments
Reason of review
Damaged or defective
Loss
$1200
Preferred solution
Full refund

Lowes review: Incredible poor install

3.7
Details
Lowes installs are subbed out. They do this to protect themselves. This are a big company that will beat you down with complication. Did you pay everything up front? Did you sign a contract that you didn't read? It means that they are not responsible. Ask how they choose there contractors. Ask what training the go through. They will tell you ,its all guaranteed. Pellas guarantee, is if the install is acording to their specs. Lowes install won't meet that requirement, so they are clear of their guarantee. I paid $17,000 in April 2019 this is Oct 2019, still waiting. Run Run Run.
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1 comment
Anonymous
#1756962

In everything in life you need to read contracts. You and only you are responsible for that.

Review
#1671127 Review #1671127 is a subjective opinion of poster.
Service
Lowes Installation
Reason of review
Bad quality
Loss
$3500
Preferred solution
Price reduction
Tags
  • reliabilty

Lowes review: The customer service representative made me more frustrated

4.2
Details
My repair appointment time was rescheduled, once the repair guy arrive the work order was not correct
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Review
#1668905 Review #1668905 is a subjective opinion of poster.
Product
Lowes Washer And Dryer Warranty
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution

Lowes review in High Ridge, Missouri: Close account

4.4
Details
Account is closed promptly and courteously
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Review
#1665816 Review #1665816 is a subjective opinion of poster.

Lowes review in Cantonment, Florida: Rebate Expired

3.7
Details
I purchased just under $800.00 worth of paint from Lowe's because of the rebate. There were other paint stores having sales, but the rebate was the better deal percentage-wise on the purchase. I went online to get my rebate, only to find out the rebate had expired before I could redeem it. 30 days is not long enough to claim a rebate, when most organizations provide 90 days. Next time, I'll buy elsewhere to get a direct discount, even if is less than what is offered at Lowe's.
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2 comments
Anonymous
#1751873

Why isn't 30 days long enough to claim a rebate? If you hadn't bothered to claim it within 30 days you would probably have forgotten about it after 90 days and still complained. Not their fault you are a procrastinator and couldn't file your rebate in a timely manner.

Anonymous
#1752417
@Anonymous

I guess you didn't read my comments...I filed it 2 days after purchase. Have a great day

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Review
#1660890 Review #1660890 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Bad quality
3.7
Details
Myself and a neighbor purchased freezers on Thursday 09/19/2019. We set up delivery for the same day 09/22/2019. Given a delivery time anywhere from 8am to 4pm. Received a confirmation email on 09/21/2019. Stated we'd get a phone call within 2 hours of delivery. At...
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Review
#1660551 Review #1660551 is a subjective opinion of poster.
Service
Lowes Home Delivery Service
Cons
  • Delivery
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Website:
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Lowes Products and Services Reviews

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Latest Question

Lowes Questions

Lowes review: Veteran

4.0
Details
9-18-2019... the person head of the service desk is the worst an rude i have ever met at lows south high street in columbus ohio between 5pm and 6pm and needs to be fired... i'm black and so is she . ask her how she treated me when i tryed to pick up my 11 boxes of woodhaven ceiling ... she sent to the back pick up 3 times without sending someone to help load!!!!45 min wasted!!!
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Review
#1657816 Review #1657816 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution