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Lowes - Above-and-beyond Service

5.0
Details
Ken in Lowe’s Yakima WA, rekeying department today went above and beyond to provide assistance. We had a broken door *** requiring repair within the key locking mechanism. He indicated that he is a part-time employee and that the employee who would normally do the work was gone for the day. Ken reviewed an online instruction prior to fixing the lock. He was patient and had a good sense of humor as he disassembled and reassembled the door *** He is an example of excellence in providing customer services.
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Review
#1585410 Review #1585410 is a subjective opinion of poster.
Reason of review
Good customer service

Lowes in Pompano Beach, Florida - Carpet Purchase and Installation

5.0
Details
I purchased StainMaster carpet from Lowe's. They use Keller Interiors for the installation. I am TOTALLY PLEASED with the carpet and the installation. DON'T BELIEVE ALL THE NAY SAYERS! The job was flawless and perfect in every way. I could not be more pleased!
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Review
#1577576 Review #1577576 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised
Tags
  • Great Experience In Every Way

Lowes in Norcross, Georgia - Excellent CS in Appliances

5.0
Details
Worked with Jatin, Appliance Sales Manager, who was extremely knowledgable about Washers and Dryers. He was able to provide me with a price match plus. I also me the Store Manager, Mike who was very professional. Would highly recommend this Lowes.
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Review
#1572517 Review #1572517 is a subjective opinion of poster.
Pros
  • Jatins knowledge of products
  • Ease of purchase
  • Cs from jatin in appliances
Reason of review
Good customer service

Lowes - Disapointed not pissed

5.0
Details
most pleased with order of windows and doors. from Lowes in Long Beach Ca. The door were not completely accurate so we modified. There was a mistake in a reorder for tempered windows to match building code. Windows came correct so Lowes did what they could on delivery. We hope to receive a financial discount after the fact in retribution. Thanks from Mike Barry
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Review
#1572169 Review #1572169 is a subjective opinion of poster.
Resolved
4.6
Details
I am taking this opportunity to share my recent experience with the purchase of major appliances, washing machine and electric dryer from Lowe’s. Reflecting on A Tale of Two Cities, “It was the best of times, it was the worst of times, it was the age of wisdom, it was...
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1 comment
Anonymous
#1696321

It's an issue of liability. They have no real Idea of how old hoses and vents are. If they used the hoses and vents that were in place and a problem with them arose all too ma...

Review
#1549715 Review #1549715 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
4.9
Details
SAMSUNG FlexDuo with dual door Oven. Is a piece of junk. The "Smart Divider" should allow you to operate two heat zones simultaneously cooking 2 dishes at different temps. This is bogus as there is only one temp. censor for both sections. This Censor is also defective....
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1 comment
Anonymous
#1690400

Why are you complaining about Lowes? Seems like your complaint should be on the Samsung complaint board as they manufactured the oven you don't like.

Review
#1540811 Review #1540811 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Stop selling this product.
Resolved
5.0
Details
This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more than my 20 year old prior...
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2 comments
Anonymous
#1663484

Baker Roofing is a sorry *** company. Called about new roof leaking, wall and ceiling ruined. No damn response yet. Called weeks ago. Should go out of business.

Review
#1444569 Review #1444569 is a subjective opinion of poster.
4.5
Details
The people at store 0719 in California md are rude head cashier Darlene and shanika are rude and don't want to do any work I asked them to help me with my purchase they rolled their eyes and started talking to other countries workers I will never come in Lowes again...
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14 comments
Anonymous
#1611352

You can't expect the cashiers at any store to leave their register to either help you shop or load your purchase. They are there to check out customers and walking away from t...

Review
#1421109 Review #1421109 is a subjective opinion of poster.
5.0
Details
Lowes - My dog is my family
I love that dogs being treated more like family. However, i think ppl who have aggressive dogs, fleas, who cannot hold their bladder, and the willing to *** should be courteous and keep their pet home. When i shop, i avoid as many ppl as possible unless someone shows a...
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3 comments
Anonymous
#1606854

I do not shop in pet friendly stores and lowes likes pets more than customers so i take my business to menards no pets store better prices

Review
#1398117 Review #1398117 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
5.0
Details
After reading so many bad reviews, I was very hesitant to use Lowes. But our experience replacing carpeting in 3BRs, family room, stairs, closets was great. Ordered Stainmaster Pet Protect Riverwalk from their Cary, NC location. Employee Adam was knowledgeable and made...
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Review
#1395061 Review #1395061 is a subjective opinion of poster.
Reason of review
with carpet installation