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Lowes - Military Discounts

4.6
Details
I can say that I'm extremely disappointed in the changes to Lowes Military discount program. I have used many times and Lowes was a preference over Home Depot. I just want to buy a Stove, Refrig, and Microwave and I was okay that I would only get 5% now but when it was rang up the total discount was $4.00 on a $2,800 plus bill. The reason given was that because it was on sale it was below and amount eligible (LPM). Never had this problem in the past. Getting ready to buy my son all new kitchen appliances and will unfortunately be shopping at Home Depot now for best price. Lots of vets not happy with Lowes right now. Jim
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1 comment
Anonymous
#1761772

Yet another vet whining about their discount. Just love that you are going to run to Home Depot, but before you do you might want to read their discount as well.

You are offered a 10% discount on regular priced items. This means that if the appliances are on sale you won't get a discount there either.

Review
#1679665 Review #1679665 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$142
Preferred solution
Let the company propose a solution

Lowes in Wareham, Massachusetts - Wonderful guys who put down my rug

4.8
Details
I had an amazing experience with the wareham Lowe’s carpet installation, were very polite and friendly, i normally go to Home Depot but I’m glad I gave lowes a try. The two guys moved a huge sectional and some other furniture and did it with a smile . I highly recommend buying and installing there rugs you will not be sorry
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Review
#1674729 Review #1674729 is a subjective opinion of poster.
Pros
  • Installation guys
  • Couresty of one worker
Reason of review
On time delivery

Lowes in Republic North, Missouri - Very Helpful

5.0
Details
We were trying to find a refrigerator at your Republic store in Missouri, when one of your employees named Lonnie came to our aid and told us how we could get the color that we wanted on line, and how to get it. He was very helpful and very courteous. He gave us a home town store feeling that you don't get very often these days. Just wanted you guys to know how thoughtful and pleasant he was. Thank you so much. Richard Arnold starbirth@netzero.com
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Review
#1667383 Review #1667383 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details
Lowes - No help
Lowes - No help
Lowes - No help
Purchased door new home haven't had door for 6 months. It rain a couple days ago the door blew off. Door not broken lowes wont vome back and fix... so im paying for a door i cant use. Door installed with short screws installation horrible
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1 comment
Anonymous
#1737548

I take it you are talking about a storm door. The screws you are talking about are the screws provided by the manufacturer to install the door.

Storm doors don't just blow off the house. Either someone opened the door in the wind and wasn't holding onto it or the door wasn't latched shut and was caught by the wind. Face it, they are like a big sail and will blow off the house if caught in a high wind.

Your problem is an act of God, not Lowes or their installers. You will also note that wind damage is not covered by the manufacturers warranty.

Review
#1633093 Review #1633093 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$400
Preferred solution
Just come and reinstalled

Lowes - Above-and-beyond Service

5.0
Details
Ken in Lowe’s Yakima WA, rekeying department today went above and beyond to provide assistance. We had a broken door *** requiring repair within the key locking mechanism. He indicated that he is a part-time employee and that the employee who would normally do the work was gone for the day. Ken reviewed an online instruction prior to fixing the lock. He was patient and had a good sense of humor as he disassembled and reassembled the door *** He is an example of excellence in providing customer services.
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Review
#1585410 Review #1585410 is a subjective opinion of poster.
Reason of review
Good customer service

Lowes in Pompano Beach, Florida - Carpet Purchase and Installation

5.0
Details
I purchased StainMaster carpet from Lowe's. They use Keller Interiors for the installation. I am TOTALLY PLEASED with the carpet and the installation. DON'T BELIEVE ALL THE NAY SAYERS! The job was flawless and perfect in every way. I could not be more pleased!
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Review
#1577576 Review #1577576 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised
Tags
  • Great Experience In Every Way

Lowes in Norcross, Georgia - Excellent CS in Appliances

5.0
Details
Worked with Jatin, Appliance Sales Manager, who was extremely knowledgable about Washers and Dryers. He was able to provide me with a price match plus. I also me the Store Manager, Mike who was very professional. Would highly recommend this Lowes.
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Review
#1572517 Review #1572517 is a subjective opinion of poster.
Pros
  • Jatins knowledge of products
  • Store managers professionalism
  • Cs from jatin in appliances
Reason of review
Good customer service

Lowes in Long Beach, California - Disapointed not pissed

5.0
Details
most pleased with order of windows and doors. from Lowes in Long Beach Ca. The door were not completely accurate so we modified. There was a mistake in a reorder for tempered windows to match building code. Windows came correct so Lowes did what they could on delivery. We hope to receive a financial discount after the fact in retribution. Thanks from Mike Barry
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Review
#1572169 Review #1572169 is a subjective opinion of poster.
Resolved
4.6
Details

Update by user Jul 05

Since this initial “surprise”, I have checked other retail big box sellers and the same restrictions appear to be in effect. Accepting this limitation, buyers should be completely informed of this and can plan for the additional cost and do not open any connecting...

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1 comment
Anonymous
#1696321

It's an issue of liability. They have no real Idea of how old hoses and vents are.

If they used the hoses and vents that were in place and a problem with them arose all too many consumers would want to hold them responsible for damages.

By using new components there is no question if a problem comes up. Blame the legal system for their reluctance to use parts they didn't provide.

Review
#1549715 Review #1549715 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
4.9
Details
SAMSUNG FlexDuo with dual door Oven. Is a piece of junk. The "Smart Divider" should allow you to operate two heat zones simultaneously cooking 2 dishes at different temps. This is bogus as there is only one temp. censor for both sections. This Censor is also defective....
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1 comment
Anonymous
#1690400

Why are you complaining about Lowes? Seems like your complaint should be on the Samsung complaint board as they manufactured the oven you don't like.

Review
#1540811 Review #1540811 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Stop selling this product.