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Just want to say the associates who helped me store wide, no complaints. The delivery man, Michael Milford.He was the nicest service guy whoever delivered to my home. I want you to know, he deserves an award for being, so kind and knew his product and very polite. It...
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4.0
#1083873
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WE STARTED PLANNING TO PUT UP FENCE ( WHICH WAS NOT CHEAP)MY HUSBAND WENT, DID HIS HOMEWORK TO SEE HOW MUCH MATERIAL HE WOULD NEED AND SO FORTH. THE DAY OF THE DELIVERY, THEY COME AND DELIVER AND WE GET A PALLET OF THE CONCRETE THAT TAKES LONG TO DRY WHEN WE ALREADY...
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Lowes, Kentucky
#1083801
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On 7/14 I had Lowe's setup an appointment for measurements to have a shower door installed. On 8/2 the subcontractor arrived, took measurements & left. Today 8/4 Lowe's provided the quote based on measurements. I felt the quote was excessive & asked for measurements...
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Anonymous
Anonymous

If Lowe's is going to have policies of this natural POST THEM & WRITE them into the contract!!!!It....Huh?What?

3.3
#1083717
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Lowes - I reached for a item on upper shelf

Lowes
#1073092
5.0
When I did the unsafe move I cut my hand. A type a cut I have done many times in my life... no big deal .. as I went to the men's restroom to clean up the mess I made an lowes employee asked if he could help, I said, no thanks... 'embarrassed'.. As I was cleaning the bleeding, he came in with bandages and sterilized wipes..... I wanted to thank him... So tell your people .. thanks
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Lowes - Jan to july

Lowes
#1071607
If I went into full details I would be here all day and night. The first install was not done right and it wasn't until months later another person installed carpet and it's not as nice of carpet as I originally paid for. Lowes doesn't care the store won't handle it and the operations production doesn't believe me. Go elsewhere or loose time and money!
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Lowes - Bad management

Lowes
#1070493
2.2
The facial board and the deck board did not install the right way also rail cut short install broken clip
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Lowes - Credit card closed

Lowes
#1069618
It's pretty said when you pay on time and then fall behind when you lose your job because of plant closer and the first thing they do is close your account
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Home improvements? Haha....joke....youre "sale specialist" and i use that lightly", is unimformed, scatterbrained, and after a commission. We were spending tons of money ( flipping a house).. you guessed it, not now.....take the time, screen and train your...
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Anonymous
Anonymous

Fist and foremost, Lowe's Sales Specialist's have not earned commissions since 2011. Secondly, they have seen and 16% pay reduction over the last five years... forcing most "q...

2.6
#1083670
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I recently purchased several special order items from Lowes. I had a problem with the shower doors during installation and tried to call the store to resolve it. NO ONE would answer any of the store phones, not even the so called "operator". I had to call the corporate...
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2.3
I liked
  • Person i talked to at corporate was professional and helpful
#1083667
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Went through Lowe's and purchased a 10x12 shed, with no date given on build and install. Never got a call from either Lowe's or The install company, called Lowes after 10 days of purchase and was given the install dept. told Heartland would f/u with us. No f/u...
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Anonymous
Anonymous

Why did you even purchase the shed without asking how far out they were scheduling construction? Seems like this would be a question you would ask in the decision making proce...

1.8
#1083208
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bought several appliances and when i had issues with one even when the extended warranty i was treated very poorly disrespected and taken for ever to get resolve and they dont care . I will never buy any products from Lowes and i will make sure any of my family member...
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Anonymous
Anonymous

Why do you think any other big box store would be any different? The manufacturer is responsible for their 1 year warranty, not the retail store. Extended service plans are pr...

2.1
#1083133
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Lowes - Fridge ***
Lowes - Fridge ***
Lowes - Fridge ***
I have been through *** and have lowes to thank for it. I decided to purchase a refrigerator from lowes after min went out which turned out to be a huge mistake that has taken almost a month and is still not worked out. 1st i ordered online on thursday to have it...
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1.0
I liked
  • Going to the store
I didn't like
  • Customer service
#1082773
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We had laminate flooring put down throughout our house 2 years ago and the nightmare still continues. For 1.5 years they came out monthly to re-glue the floors because the boards shifted and left big gaps. Then we agreed to pay more to get tile put down in the whole...
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Anonymous
Anonymous

What did you expect when you shopped at a "DISCOUNT SELF SERVICE home improvement" store? That's what they are, and always will be. That's how and why they put all the small f...

1.0
I didn't like
  • Gave us the run around
  • Product
#1082739
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I bought a tiller July 21 from Lowe's in Wapakoneta Ohio and a tine weld broke leaving tiller useless. Called Lowe's they said they would replace it Aug. 8 with a new tiller. I wanted to get my garden tilled before a rain so I called Husqvarna they would not do a thing...
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Mcrae, Georgia
#1082173
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