filters
state:
Show
city:
Show
category:
Show
product:
Show
Received an item that was missing half of it in the Box. Called 3 times to corporate who I was told had to handle it. Said 3 times someone would get back to me and nobody did. Call again and get a supervisor who was completely useless as well. Told me to deal with my...
Read more
We ordered a washer and dryer from Lowe's Home improvement store on Christopher Columbus boulevard in Philadelphia, Pa. on a Saturday with delivery scheduled for one week which have been the following Saturday. Unfortunately, Lowe's hired the incompetent people of XPO...
Read more
1.0
#1047015
Reply to reviews
Well what a ordeal dealing with Lowes in Pittsburg. Bought a refrigerator on Weds. We needed it right away and to bring it home when we purchased it since ours had quit working completely (compressor) Got a great deal. But that was when all the good vibes stopped. The...
Read more
h.kitchener
h.kitchener

Why the intense need to buy a fridge from Lowe's after all the trouble they gave you? You should have just cancelled the purchase and gone elsewhere. That Lowe's location obvi...

3.1
I liked
  • Managere danny and dwane
I didn't like
  • James
  • Eugene
  • Rudeness
#1046715
Reply to reviews

Lowes Customer Care Review

Lowes
#1023998
1.2
Unprofessional management from (Mr.(woody) and bad customer service from (Mr.Ryan)
Comment Be first to start a discussion
Show

Lowes Delivery Service Review

Lowes
#1021644
1.0
Bought fridg! Lowes did not set up delivery up correctly, had to take my fridge to store for trade-in because of the mistake, did not deliver on time, customer service is no help and is rude! The whole experience of buying a fridge and having it delivered has been chaos! Will never purchase or step foot in Martinsburg Lowe's ever again!
Comment Be first to start a discussion
Show

Lowes Customer Care Review

Lowes
#1020144
1.3
Worst employees, rude, bad attitude, and don't care about customers. I am going back to Home Depot!
Comment Be first to start a discussion
Show

Troy Bilt Pony Mower Review

Lowes
#1019247
2.3
Bought Troybuilt mower. They brought it out the next day mower would not start wasen"t getting gas .Brought another one, battery died third start. Had to wait til next day to get new battery but had to call to get battery brought it took until 2:00 to get battery.this happened for 3 days. Will not use lowes any more
Comment Be first to start a discussion
Show
The store has no problems accepting payment, but if you were to lose your receipt then you have lost your money. I have been sent to the store to attempt to return. I have communicated with corporate office for over 1 month and there is no way to return the merchandise.
Read more
Anonymous
Anonymous

No stores are required to accept any returns. Without a receipt you have now way of proving where you purchased the product, if you paid for it at all. The reason you don't ha...

2.8
#1046356
Reply to reviews
If you're looking for higher end appliances or any for that matter look somewhere besides Lowe's they don't stand behind their products or warranties ... My stove has been in the house about two years and the self cleaner isn't working on the door ... their answer was...
Read more
its94anthony
its94anthony

Actually Samsung claims their out of the picture after 1 year .. they sell a defective appliance and hope you don't catch it in time ... They call the peeling inside the sto...

h.kitchener
h.kitchener

Your first mistake was in buying a Samsung. You are unclear what the status of the manufacturer's warranty is or whether you fell for the old "extended warranty" scam. If the...

3.6
I liked
  • I liked them at the purchase
I didn't like
  • I dislike their service completely
#1046307
Reply to reviews
I should have listened to these reviews as my experience was a complete nightmare with lowes flooring. The main problem was that they sub contracted it out and that contractor subbed it out to another who was a complete ***. Even I could have laid flooring better and...
Read more
h.kitchener
h.kitchener

I learned decades ago to never buy and have installed any kind of flooring from a big box retailer and to find a local store that has a select few installers do all their work...

#1045492
Reply to reviews
Approximately three months ago I purchased and had installed three storm doors. I paid cash, up front. The doors were installed, however, on two of the doors measurements were off. First, the front door the rubber on bottom was to short. Second, the basement storm door...
Read more
2.4
I didn't like
  • Lies and disrespect
  • Improper installation
  • No acceptance of responsibility
Reply to reviews
The woman in human resorces hired my husband,he told her he wanted part time and no sundays she put hin on a half hour short of full time and saturdays during day hours when he was hired second shift ,told him shes leaving sundays open incade they have to work him! No!...
Read more
Anonymous
Anonymous

Sounds like your family doesn't need the income. As far as Sundays, I think by law they have to accommodate his religious beliefs.

Anonymous
Anonymous

Obviously a post by someone who has never experienced working in big box retail. You either work when and where they need you or they will get along just fine without you. I w...

#1045281
Reply to reviews
I've spent near 100k at opelousas, la. Lowes.... 30k in last 6months. Today i returned an unopened mailbox not unusable at newest home... I wasnt offered refund to my LAR or cash but was given a store card that i had to show drivers licence number to use.. cashiers...
Read more
Anonymous
Anonymous

Did you leave out the fact that you didn't have a receipt? Most retail stores will only issue store credit for the lowest sale price the item had sold for. They ask for the ID...

3.1
#1045154
Reply to reviews
I order a set of appliances (all matching) online, got the extended warranty for them and everything was good to go. My online order showed "PROCESSING" and I was waiting for a call for confirm delivery. A week later I get a call from one of the stores stating they...
Read more
3.6
I didn't like
  • Being lied too
  • Lack of training employees
  • Employees lack of knowledge and lethargic approah
#1044914
Reply to reviews