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We have used Primo 5 gallon water from Lowes for years. Now after remodeling the kitchen we no longer need a water cooler. So returning all our empty bottles and globs of tickets for previous bottle returns to Lowes for a deposit return was the next step right? Not...
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Anonymous
Anonymous

should've read the fine print like this:"THIS IS NOT A DEPOSIT PROGRAM. NO CASH GIVEN FOR RETURNED BOTTLES.RECYCLE CREDIT CAN ONLY BE USED FOR PURCHASE OF A PRIMO WATER BOTT...

1.0
Orangeburg, New York
I didn't like
  • Primo water bottle deposit return scam
#1110795
Reply to reviews
I am currently interested in purchasing a impact resistant door without glass from Lowes. I have met with three associates in their Millworker Department, three times for over a period of 4 hours. The door I chose started out at approximately $794. After adding the...
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Anonymous
Anonymous

Let me get this straight. You went to a discount home improvement warehouse and expected to find a "door expert", or an expert on any kind? That's special.

3.3
#1108779
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I purchased an LG french door refrigerator about 1 1/2 ago. Recently we experienced the power loss for 5 days in my area in florida. The compressor went bad beyond repair and the tech said is a very common problem with the LG refrigerators, They boast about the ten...
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Anonymous
Anonymous

I really don't understand why people would buy a cheap Korean made appliance and complain because it is cheap. Oh wait! All the cheap a55 consumers drove all the good applianc...

Anonymous
1592

So... How is this a bad review for Lowe's and not LG? You should have bought the very reasonably price Lowe's Protection Plan.

I didn't like
  • Didnt get answer from store in deltona florida
#1108000
Reply to reviews

Lowes - Not so lifetime warranty's

Lowes
#1101999
3.3
Details
Bought a tape with the impression of a lifetime warranty... Not the warranty just got the imoression. Will never buy another kobalt
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Customer service
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Staff

Lowes - Clearance in stock?

Lowes
#1101045
2.5
Details
Bough something on line I pick up at store, supposedly in stock got to the store, nothing! 2nd time it happens I fall for it again! Coustumer support no help at all, waste of time.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Lowes - DO NOT USE THIS COMPANY for REMODELS

Lowes
#1100743
1.2
Details
Spent over $30,000 on bathroom remodel. Installer did not install shower floor or bathroom floor correctly. Damaged grout. Contacted Lowes they have not followed up with a fix. Lowes will not call us back.
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money

Lowes - Good job!

Lowes
#1099027
Sedalia store #1067. Please recognize Zach and Nick for the fantastic job they did in loading sackrete and plywood for us.
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On May 2, 2016 we purchased a refrigerator at Lowes and a three year protection plan since our experience with products these days is that they are poorly constructed. In less than one year, we had problems. All of our food items were freezing up, dairy, vegetables...
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Anonymous
Anonymous

*** the warranty company is a joke also!!!

Anonymous
Anonymous

Why aren't you directing your complaint towards the warranty company? It's not Lowes you are calling, it's their warranty company. Complain about them.

3.0
I didn't like
  • Poor service
  • Total lack of service and cooperation
#1107715
Reply to reviews
They helped us with all our needs, also when we purchased our fridge and washer and dryer they have veterans discount for those who have served. They take the time to help the community when they can and also usually have friendly workers who ask if help is needed. I...
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5.0
I liked
  • How helpful they were
#1107083
Reply to reviews
Order waterproof vinyl flooring at a Lowe's on Niagara falls Blvd. Amherst NY. Never received a call about the order for 9 days called left several messages to no avail. On the 12th day had to drive to Lowes and spoke a manager Rick who told me my order was in and has...
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Anonymous
Anonymous

They got you to come back to the store. The young lady in flooring actually did exactly what she was trained by Lowe's to do. It's all about getting as many customers as possi...

2.2
#1106898
Reply to reviews
9/24/2017 Monroe NC store # 0680- Returning a $3.99 toilet fitting that did not work. I actually tried to put on toilet therefore there was some dirt on the end Linda Jenkins front desk refused to process the return. I had several other items but she would not refund -...
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Anonymous
Anonymous

convenient you left out if you had receipt ...the mgr just refunded you to get the problem over with & you out of the store"caddy attitude"is that when people who own cadill...

Anonymous
Anonymous

Would you buy a fitting that wasn't clean? Seems like some A wholes thing they can return products in a less than desirable condition. Stores end up discarding products like t...

1.0
I didn't like
  • Customer service at front desk
  • Front desk return
#1105691
Reply to reviews
This saturday 9/23/17 I purchased a dewalt planner for $600 + the shrink wrap around it was very dirty ( not a problem) but the wrap gave me a chemical burn I got Hives and blisters on my arms . Also the car seat has it on also. anyone tell me what it might be. I have...
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MrSharkNasty
MrSharkNasty

It was an allergic reaction. I'm allergic to a few things and there is no doubt in my mind you had an allergic response to whatever you came in contact with. You should be an...

Anonymous
Anonymous

Sadly, Lowe's will have little recourse for you in terms of outcome and compensation for the injury. It will be reported, but if the reaction was caused by the product in its...

#1105525
Reply to reviews
We hired lowes to remodel our kitchen. The coordination of the contractor and lowes delivery of materials was a mess. They sent the incorrect cabinets twice. Then failed to send the full arrangement. The floor has serious defect issues and the workmanship by the...
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1.8
Product
I didn't like
  • Customer care
  • Organization
  • Coordination of project
#1105508
Reply to reviews
I bought a garage door opener. Paid 205.00. Took home and realized it said 1.25 horsepower, was really a 3/4 horsepower. So now to return. I went to store number 2738. Lacey, Washington. Jessie the manger was horrible. I walked in and said please i need to return. A...
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Anonymous
Anonymous

Not 1st time Manger Jessie treated customers this way.

2.4
#1105483
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