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2 comments
1.0
Details
We went to wood village Lowe’s because we needed help with our screen. We were told to go to isle 47. When we went to the desk on isle 47 the worker would not get out of his chair to help. He just told us to go to isle 47. Then we went back once we could not find what...
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Anonymous
#1711939

There may be a number of reasons he didn't get up and help you. Perhaps he had a disability that kept him from walking the aisles. It's also possible the screen was handled by...

Author
Location
Gresham, Oregon
Cons
  • Customer service - sub contrctor - corp head robert niblok
Reason of review
Poor customer service
Review #1576847 is a subjective opinion of poster.
2 comments
1.0
Details
Lowes - Faulty Travertine Tile:Class Action Needed
I fought with Lowe’s for over several months on this. At that point, I only had a few holes. They sent a Lowes team out and offered to fix it. I told them I wanted my money back for the tile and the installation cost. They refused and I started to work with “3 on my...
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Anonymous
#1711930

Who wrote $7.00 monetary loss? The entire thing is a loss. I holes everywhere

Author
Location
Phoenix, Arizona
Reason of review
Bad quality
Loss
$7
Preferred solution
Full refund
Review #1575854 is a subjective opinion of poster.
1 comment
2.0
Details
We ordered a LG door in door refrigerator on May 24 2019 from the Smithfield NC location. We were told it was not in the warehouse and would take 5 weeks to come in. The refrigerator was delivered on June 30. The problem is it is the wrong refrigerator. I told the...
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Anonymous
#1711441

Have you called their customer care? they might be able to help you see where the error happened and get you a answer

Author
Location
Selma, North Carolina
Cons
  • Wrong refrigerator
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Review #1575102 is a subjective opinion of poster.
0 comments

Lowes in District 3, Louisiana - Exterior door installation

1.0
Details
I ordered 2 exterior doors and 2 storm doors. The exterior doors were installed. The work is sub standard. Light and air are coming in under the sill. It is crooked. Door locks are hard to engage. 1 fiberglass door has 2 inch damage. I called lowes multiple times I wrote website multiple times to no avail. I think their either incompetent or trying to get me to quit complaining so they dont have to fix the problem. I will never order another install job from them. Customer service is
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Author
Location
District 3, Louisiana
Pros
  • Discount for veterans
Cons
  • Failure to admit responsibility and resolve the issue
Reason of review
Damaged or defective
Loss
$1700
Preferred solution
Let the company propose a solution
Review #1574589 is a subjective opinion of poster.
0 comments
1.1
Details
The intial sales reps were courteous, but the rest of Customer Service is HORRIBLE! It has been a year now since we ordered window installation last July which didn't actually begin happening until September and has not finished yet until this July. The installer has...
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Author
Location
Bloomingdale, Illinois
Pros
  • Used to like their quality and brand
  • Initial customer service
Cons
  • Lack of professionalism
  • Aphaty towards the client
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1574487 is a subjective opinion of poster.
1 comment
Submitted rebates it. Says they were sent but never received
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Anonymous
#1711444

have you tried calling the rebate number? or lowes' customer care? i had a similiar situation and they pushed it up the latter 2 weeks later my rebate was approved.

Author
Cons
  • Online rebate submission doesnt work
Reason of review
Problems with payment
Loss
$50
Preferred solution
Let the company propose a solution
Review #1574412 is a subjective opinion of poster.
0 comments

Lowes - Lowe's doesn't honor rebates

1.0
Details
Tried paint rebate - submitted as specified - rebate center pretends the receipt didn't include a qualifying item.
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Author
Reason of review
Not as described/ advertised
Review #1574192 is a subjective opinion of poster.
2 comments
2.4
Details
Lowes - Ordered a miter saw that I'll probably never receive (please take the time to read the entire review)
Lowes - Ordered a miter saw that I'll probably never receive (please take the time to read the entire review)
My wife and I are in the process of refurbishing our house and have spend thousands of dollars with Home Depot which is just down the street from us. Our next project was to install a new shower door in one of the bathrooms. We went to Home Depot several times and was...
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Anonymous
#1710751

Sounds like you ordered a clearance priced saw. If they are out and not getting anymore the smart thing to do would be to accept the refund and look elsewhere for a saw. Bette...

Author
Pros
  • Initial customer service
Cons
  • Follow up customer service
Reason of review
Pricing issue
Loss
$115
Preferred solution
Price reduction
Review #1573872 is a subjective opinion of poster.
1 comment
1.5
Details
TERRIBLE! WISH I COULD RATE AS ZERO! NOT GIVEN THAT OPTION, OF COURSE! PAID FOR A NEW Whirlpool washing machine and set it for delivery. It came a week later on Saturday. I could hear a GOOD amount of water sloshing inside when I moved it. Called manager and was told...
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h.kitchener
#1710429

Obviously, some bright light at Lowe's messed up and gave you a used, probably returned washer. The Lowe's manager probably thought you would be happy to just have it replace,...

Author
Location
District 4, Tennessee
Cons
  • Response
  • Service
  • Quality
Reason of review
Damaged or defective
Loss
$467
Preferred solution
Full refund
Review #1573831 is a subjective opinion of poster.
0 comments
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Author
Location
Staten Island, New York
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere
Review #1573369 is a subjective opinion of poster.