8 items ordered- everyone of them delayed...I was stood up three times on delivery, but I couldn’t actually tell what they were delivering because their automated msg does not give an order number. No call and no show three times...4th time is a charm right! Nope!...Read more
My three year old Whirlpool refrigerator not under warranty ceased cooling and commenced to make an unending loud noise. Lowe's referred me to Houlka Appliance in Houlka, MS as their recommended repair service. Months later the business remained inept and unresponsive...Read more
Returns are always an issue at Lowes. Never buy anything at Lowes that there is any chance you might return. Unlike all other stores, Lowes sells some items at only certain locations and you must drive to that location to return. If you do not have the receipt, it is...Read more
Lowes - Inept delivery
Bought a grill to be assembled and delivered. It gets scheduled but doesn't show up - no notice no grill. Rescheduled - same thing a second time. Now I have no confidence this thing will be assembled correctly. Time to cancel and buy somewhere else. Then short Lowes stock.
Lowes - What a joke
Don’t bother with Heartland Sheds. Ordered one and had to wait 3 weeks for it. The day before install they canceled. Now they want me to wait another 2 weeks. This shed was paid in full and they don’t think we matter. Don’t give them any business!!!!!
Lowes - Fence installation
After waiting over a month, calls made to Customer Service as well as Sales Mgr at store, we get a call on my voicemail from the installer that they will be coming to install next day. Thanks for the notice. So dissatisfied with Lowe's. More to come on deck installation. What a nightmare.
Lowes - In stall of doors and trim
Wrong doors, damaged doors, trim and base boards not completely done, now they can't paint them, over a year has gone by, way over 14000.00 spent and this does not include all the new appliances, lighting, paint, ect. Now they half assed installed the door and trim ,and base board molding but can't find any one to paint it.
Hahaa, so I went to return a wire I bought the day after I purchased it. The lady said they don’t accept those back and even called the manager to ask and said he also confirmed what she told me. Well, I had a funny feeling she lied to me so I went to a different...Read more
On Nov. 30 I did a search for and electric meat smoker. The browser came up with several. One at Lowe.s was marked $79.00, 51% off. So I go to order it and the price when ordering was $169.00. quite a difference. I called lowes and talked to a Hay;den. He just said it...Read more
Store manager greg henry is the more arrogant people i have ever met. Lowes does not take returns after 90 days and home depot does with no problems- greg henry told me well thats lowes policy and i should shop at home depot - never going back. I spend over 10k-20k per...Read more
Ordered a fridge with specific install directions. Was told no problem several times by the salesman. Got a call the day before to schedule delivery. Told them once again what would have to be done, again no problem. Got a call the day of delivery that it was against...Read more
I ordered 2 sets of Hitachi sawhorses online, paid for them . Store say's they have 5 in stock. I get a message on my phone, your order is ready for pick up. cool. I get to the store, customer service is swamped. So I walk around the store about 3 times. I can't find...Read more
- 5 percent discount on charge purchases
I didn't like
- Disinterest on the part of lowes employees
- Time to find product in store
Every time I go to Lowes is my last resort due to no Home Depots are not in my area the people that work in Lowe's looks like the R Train to be ***Read more
Simply ordered a new refrigerator on line. Easy. Delivery was set up. Great! Never received the delivery after three days of calling Lowe’s and having different managers tell me conflicting stories. Even had a manager tell me tthat I would get a gift card for my...Read more
Kill Devil Hills, North Carolina
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