Lowes Reviews

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New Reviewer

Pick up locker?

I cancelled an order for 2 breakers at Lowes in Decatur Illinois. Regardless they put in some kind of pickup locker even though I did not want they called and left a voicemail early this morning that they were removing them and restocking with NO charge. Now, later on, I checked my email and they said I had picked them up and my card will be charged accordingly. WTH? please cancel the charge and refund me. I never made the trip there nor do I want the breakers now. Thank You.
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ID
#2960515 Review #2960515 is a subjective opinion of poster.
Location
Forsyth, Illinois
Loss
$50
Preferred solution
Full refund

Charge card application

Denied application, no reason given, could not get 20 percent discount on a 280 dollar purchase. Still want the charge card and the 20 percent discount t promised. Please advise as soon as possible how to proceed.
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1 comment
#2075892

There are many reasons you weren't approved. What is your credit score, how much do you owe on other cards, what is your income.

If you have your credit locked with the credit bureaus to protect you from fraud you won't get approved.

If you have asked not to be mailed credit offers you can be blocked from being approved for instant credit but may get a card in the mail in a few weeks. Typically you will get a letter explaining why you weren't approved in a few weeks.

ID
#2958157 Review #2958157 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Bills not send home

Didnt get the bills, depending on statements to pay bill, didnt send home in 2 months, problem with late fee. Need to resolve this ASAP. Thank you

User's recommendation: Send home statements regularly.

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1 comment
#2075894

If you were expecting a bill and didn't get it did you check with the credit company holding your account to be sure they have your correct address on file?

ID
#2957260 Review #2957260 is a subjective opinion of poster.
Loss
$29
Preferred solution
Return late fees
New Reviewer

No fridge

I ordered a Refrigerator Oct 2 they said it would get delivered today Oct 9 between 8am to 8pm! I stayed home ALL day never received my order nor a phone call from a delivery person or anyone! I paid a lot of money and I expect my package to be here when they said it would be here!

User's recommendation: 4.

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ID
#2956501 Review #2956501 is a subjective opinion of poster.
Location
Chamblee, Georgia
Cons
  • Communication
Loss
$3000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Rudeness

U worker totally ignored me on what I was looking for and was rude email tannise@***.net so I had to go to another store to get my product

User's recommendation: Don’t ignore people.

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ID
#2953474 Review #2953474 is a subjective opinion of poster.
Location
Mccandless, Pennsylvania
Pros
  • Some of the staff
Cons
  • That they do not care about about customers once paid
Preferred solution
Apology
I ordered the Blackstone Culinary Pro 28 In. Cabinet Griddle with Air Fryer on August 22 and still have not received it. Shipping delays, China, COVID...I get all of that. It will take however long it takes. Though I have issue with that, my real issue is with the...
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ID
#2950778 Review #2950778 is a subjective opinion of poster.
Location
Henrico, Virginia

73473**** Undelivered, hasn’t moved in days

Im writing in regards to order 73473**** which was shipped via Ceva logistics. The carrier has had the status listed as to be delivered on 10-4 ever since Sunday 10-3. The shipment is only 50 miles from my house and Ive now missed two days of work in anticipation of being here for the delivery as I or someone else will need to be present. The carrier you chose to ship with, Ceva, has been unresponsive to calls and emails at their headquarters and local office when Ive inquired about an update. At this point Im better off buying the shed at my local Home Depot as they now have them in stock. Please let me know when this will be resolved.
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ID
#2948409 Review #2948409 is a subjective opinion of poster.
Location
Valdosta, Georgia

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New Reviewer
i bought a stove from lowes.i wasnt told that delivery and install had to be seperate.now after roughly $300.00 including a rip off charge of mileage over 20 miles from store.now i got a lazy contact via text not even the decency to call like i was told and now wont...
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ID
#2947102 Review #2947102 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Preferred solution
Let the company propose a solution
New Reviewer

Pay my bill

Every number is saying cannot be completed as dialed. Online payment wont take my valid card. I didnt receive a bill. Got an won October 2nd and havent been able to pay my bill. Now a late fee is added and this will hurt my credit! I am rebuilding my creditthis card is becoming a problem! 3 months since being granted this cardIm over it. Just want to pay the balance and be done with it.
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1 comment
#2073644

Write a check, put it in the envelope and mail it in.

ID
#2944844 Review #2944844 is a subjective opinion of poster.
Preferred solution
My bill paid.
New Reviewer

Damaged delivery dishwasher

My dishwasher was delivered two days ago we opened to install and there are two dents in the front. I need to call back to let me know when my replacement will be delivered and the other one will be picked up. 661.886.8372 Order# 87633**** Invoice#86037 Also every number I call either does not answer or goes to saying that it is American Express

User's recommendation: Beware of deliveries.

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ID
#2944800 Review #2944800 is a subjective opinion of poster.
Loss
$100
Preferred solution
Delivery of not damaged dishwasher
New Reviewer

Activate Extended protection plan

The number doesnt work. Im trying to activate the extended warranty on my fridge. Ive called two different numbers now that dont actually work.
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ID
#2944553 Review #2944553 is a subjective opinion of poster.
Pros
  • Pricing
Cons
  • Warranty
Preferred solution
Let the company propose a solution

Poor service

I wanted to buy a lawnmower i waited 20 minutes for some one to help me I went to an associate to ask for a manager he came to where I was by the lawnmower then he told an associate to help me and they were arguing about he didnt belong in that department so I left

User's recommendation: Don’t shop at lowes.

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ID
#2944364 Review #2944364 is a subjective opinion of poster.
Location
Durham, North Carolina

Address change

Military address change almost impossible have to jump through to many hoops and no one in the store will help

User's recommendation: Go somewhere else.

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ID
#2943318 Review #2943318 is a subjective opinion of poster.
Location
Lansing, Michigan
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Rely to a comment

Hello! I started the process with the manufacturer with receipt in tow. Got no where after 3 calls. They instructed me to go back to Lowe's. That's where everything went completely south. (The warranty is 5 years: What is the Giagni warranty? The Giagni Lifetime Limited Warranty covers manufacturer defects in faucet function as well as faucet finish, provided you are the original purchaser. Labor charges and/or damage incurred during installation, repair or replacement are excluded. Also excluded are repair parts resulting from normal wear and tear. This warranty applies to faucets for home use only. It excludes industrial, commercial and business use. Faucets used for these purposes are covered by a five-year limited warranty from date of purchase, with all other terms of the standard warranty applying.) Preciate your comment.
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1 comment
#2077787

The warranty is through the manufacturer

ID
#2942140 Review #2942140 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$200
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Complaint

I tried to return some pencil molding today with the receipt and was told that it has been passed 3 months; and they wouldnt credit it back to me! No where on my receipt or in your stores does it state this! Im shocked and dismayed! Its COVID times! What are you people thinking! Do you know how long it takes to get a job lined up in these times! I wish to return the molding . Please let me know how and when I might be able to to that. Hopefully before I blow up social media and have people coming out of the wood work. Thank you it wont let me put my phone number in below So its 843-775-****

User's recommendation: Don’t buy from Lowe’s.

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ID
#2938769 Review #2938769 is a subjective opinion of poster.
Location
Conway, South Carolina