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We had hardwood floors installed in our home 4 years ago. A year and a half later (after the labor warranty had expired) our floors began to pop and when you walk on certain areas it pops worse. Lowes contends we have a moisture problem, but our home was checked by...
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Company wrote 0 public responses to the review from Dec 10.
Anonymous
Huh

A flooring installation company is a certified home inspector??

#1420418
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To LOWES, If you really want to not only stay in business, but instead make real progress, focus on the customer service and review, because this is the real representation of any company. And who comes in direct contact with the customer? The employee in the bottom......
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Company wrote 0 private or public responses to the review from Dec 09.
Anonymous
Anonymous

No one cares about your banal and lame post....

#1419196
Reply to reviews
Finally received long overdue rebate - previously sent to wrong address. How does that happen, when corporate was provided the order number, our address, and store location/ telephone number where the purchase was made? Loew's has new President now, and the store where...
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Company wrote 0 private or public responses to the review from Dec 08.
Anonymous
Anonymous

Something is wrong when DD attempts to reply to ANON. Issue reported to PC. Awaiting technical help.

Anonymous
PCFL1592

How about if Lowe’s donates $50 directly to the food pantry of your choosing in your name? Would that satisfy you?

1.5
I liked
  • First impression of original sales person
I didn't like
  • Being given a run around for months
#1418681
Reply to reviews
I when To Lowes Today to get my Pick up order. Staff member Ashley, got my Order and told me to get my own cart to put my stuff. Another member happened to open the exit door pushing in the doors, I followed the staff member to get my cart. When I came back inside...
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Company wrote 0 private or public responses to the review from Dec 07.
Anonymous
Kenny

You encountered one disgruntled, untrained, underpaid employee at one store in one place at one time. Insufficient reason to condemn an entire chain or promote some other chai...

1.0
#1418154
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On Nov 21 I ordered a washer, dryer and ped. I got a call saying that they would deliver it in 2 weeks. On Dec 7, I got a call 5 min. before the store closed telling me that they had the washer but no dryer. I asked when it would be in the said MAYBE the end of Jan. I...
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Company wrote 0 private or public responses to the review from Dec 07.
Anonymous
Anonymous

If it was going to take 2 weeks to deliver when you made the purchase it meant that they had to order it from the manufacturer. Normally it would deliver within. 2 weeks if th...

1.0
I didn't like
  • Did not have machine that i bought
#1418150
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Lowe's installed 900 sqft of hardwood flooring only to have it almost immediately start squeaking and moving. After months of conversations (mostly ignored), Lowe's/Pro Services sent multiple reps to our house and each one had a different take on the problem (glad I...
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Company wrote 0 private or public responses to the review from Dec 07.
1.0
I didn't like
  • All aspects of lowes pro services
#1417538
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Lowes - Vanity & Bathroom Remodel
I wrote a review on the primary Lowes website, but it was never posted. The project ran two weeks over schedule. After the demolition, it was 17 days before the next workman came out. Workmen show up one day unannounced. On another day, they were expected and never...
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Company wrote 0 private or public responses to the review from Dec 07.
#1417434
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I had a water tank blow it my house to inside water lines a sink in a tub needed repair I'm not going to do it at Lowe's now. The first time I came up I spent over $315 cash. Second time I came up it was $74 third time I came up within 24 hours a bit it was a hundred...
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Company wrote 0 private or public responses to the review from Dec 06.
Anonymous
Anonymous

You need to hire a plumber that knows what they are doing as it doesn't sound like you are in control of your project. Yes they are going to want a receipt before the give you...

1.2
I liked
  • Variety of choices i had
#1417135
Reply to reviews
Bought a refrigerator from Lowe’s and they delivered it My husband told them to take the doors off the refrigerator it would make it easier to take up the stairs but no they wouldn’t I also told them three times be careful of my hardwood flooors Well when they were...
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Company wrote 0 private or public responses to the review from Dec 05.
Anonymous
Ppl these days

If those are the issues that your home presents then you should be understanding that not only are you requiring someone to do something that you wouldn't do but you are also ...

Anonymous
Anonymous

Where did you get the idea that Home Depots delivery service is any more professional than Lowes? I take it you haven't looked at the complaints about Deliveries from Home Dep...

1.0
#1416075
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Lowes - Zero support with poor installation of vinyl siding.

Contacted Lowe's about siding falling off after less than 4 years but got nothing but a runaround. They are no help in fixing the problem.
Company wrote 0 private or public responses to the review from Dec 05.
1.5
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#1415732
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