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1.0
Details
Lowes - Faulty Travertine Tile:Class Action Needed
I fought with Lowe’s for over several months on this. At that point, I only had a few holes. They sent a Lowes team out and offered to fix it. I told them I wanted my money back for the tile and the installation cost. They refused and I started to work with “3 on my...
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2 comments
Anonymous
#1711930

Who wrote $7.00 monetary loss? The entire thing is a loss. I holes everywhere

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Review
#1575854 Review #1575854 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$7
Preferred solution
Full refund
2.4
Details
Lowes - Ordered a miter saw that I'll probably never receive (please take the time to read the entire review)
Lowes - Ordered a miter saw that I'll probably never receive (please take the time to read the entire review)
My wife and I are in the process of refurbishing our house and have spend thousands of dollars with Home Depot which is just down the street from us. Our next project was to install a new shower door in one of the bathrooms. We went to Home Depot several times and was...
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4 comments
Anonymous
#1710751

Sounds like you ordered a clearance priced saw. If they are out and not getting anymore the smart thing to do would be to accept the refund and look elsewhere for a saw.

Better yet, since you only plan on using it once, do the smart thing and rent one. It seems like you like you like to complain for the sake of complaining .

You made a big deal out of a box that was damaged in shipping before you even opened it and found the product inside was in good condition. Look for simpler solutions in life rather than complaining about everything.

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Review
#1573872 Review #1573872 is a subjective opinion of poster.
Pros
  • Initial customer service
Cons
  • Follow up customer service
Reason of review
Pricing issue
Loss
$115
Preferred solution
Price reduction
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere
1.0
Details
Lowes - CARPET LAYERS TRASHED BASEBOARDS
Lowes - CARPET LAYERS TRASHED BASEBOARDS
Lowes - CARPET LAYERS TRASHED BASEBOARDS
Lowes - CARPET LAYERS TRASHED BASEBOARDS
Had carpet installed and baseboards were damaged.. not just scuffed but dented and gouged.. to the point of having to be replaced. Lowes will only offer us $100 gift card to cover cost of paint.. Service Pro came out to inspect and even stated that he couldn't believe...
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1 comment
Anonymous
#1720777

seen this , why did you not paint after instead of before ? now i have to keep typing a min amount to post ,You have entered 23 words. Please enter at least 25 words.

Review
#1570420 Review #1570420 is a subjective opinion of poster.
Reason of review
baseboards damaged and need to be replaced
Loss
$2
Preferred solution
Replace my damaged baseboards with new ones. I dont know the value of this.
Tags
  • Unwilling Make Things Right

Lowes in District 2, Mississippi - Ryan manager wrost employee ever

Lowes - Ryan manager wrost employee ever
Bought a shower unit 3 boxes got base installed in concrete then opened second box all three panels cracked / broken. I have pictures after speaking with corporate office was told should not be an issue. Went to store 1 hour each way 3 separate occassions still dont have a refund and a contractor on hold with no way to install a broken unit. So beware lowes does not stand behind their products!!! Out close to 2,000.00
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Review
#1565162 Review #1565162 is a subjective opinion of poster.
Pros
  • Organization of the store
  • Quality of the merchandise
  • Ryan is very unprofessional and uneduated
Cons
  • No customer service
  • Limited ability to override and solve my complaint
  • Ryans decision
Reason of review
Poor customer service
Loss
$1199
Preferred solution
Let the company propose a solution
Tags
  • Terrible Service From Mfg
1.0
Details
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
Lowes - Dumpster fire deck build!
We signed a contract with Lowe's here in Massachusetts to build a deck for us with an attached gazebo. The contracted price was $45,000. Expensive, but it's made of Trex and the gazebo is custom. We signed the paperwork in May of 2018 and were told the project would...
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Review
#1565136 Review #1565136 is a subjective opinion of poster.
Cons
  • Time it took and the quality of the work done
Reason of review
Bad quality
2.4
Details
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

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Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service
Lowes - April 2019 11% rebate
So if one purchases a lawnmower, at a selected store (on the rebate form online), and within the specified dates, why does Lowe's not comply but instead sends a status saying "Non-compliance Determined"? Please tell me what that means! Thank you. Sad Sad Sad...
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1 comment
Anonymous
#1687570

There are some exclusions on their rebate form. Was it a clearance item?

Was it in stock or did they have to order it? Clearance item and items they have to order are excluded from the rebate.

Review
#1535584 Review #1535584 is a subjective opinion of poster.
2.6
Details
Lowes - Lowe's Insulated Vinyl Siding Install
contract dated July 2018. Lowe's contract for $11,985.36 Remove old siding replace with insulated vinyl siding. P. Brown, Lowe's salesperson, said we need build out windows and doors also. The install contractor was out of Florida, job is in Tennessee. On one side...
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Review
#1517901 Review #1517901 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes in Harriman, Tennessee - Delivery issue

Lowes - Delivery issue
Lowes - Delivery issue
Lowes delivered new riding mower and the truck ran over and destroyed mailbox. It has been three weeks, twice talking and emailing servpro and still nothing. Manager was very rude and did not make any attempt to resolve the situation.
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Review
#1511493 Review #1511493 is a subjective opinion of poster.
Cons
  • Being treated badly for something that was not my fault
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Provide mbx and pot and a stipend for doing it myself