Rating: 1 Star Clear all filters (874 of 4889 reviews match)
Filter by rating
filters
Product:
Show
Rating:
1.0
Details
Once you pay for the fence, all communication stops. I was supposed to get a phone call about when lumber would be delivered. No one ever called me.. they just showed up at 8am to deliver. The installer hit the electric line to my unattached garage. Took me over a...
View full review
Review
#1672624 Review #1672624 is a subjective opinion of poster.
Service
Lowes Fence Installation
Cons
  • Never called back
Reason of review
Poor customer service
Preferred solution
Would really like small section of 4 foot fence to be done the right way

Lowes in Springfield, Massachusetts - Fat Lazy Salesperson

1.0
Details
My 74 year old DISABLED husband went in to buy a microwave. He found what he was looking for and went over to a nearby associate. He asked for assistance the guy asked him if he had a carriage. When my husband said no, the guy told him, "I can't help you until you get a carriage." My husband walked away went to get a carriage and went back to the microwaves. My husband loaded it on by himself (50lbs) and looked over to see this fat *** standing there watching him. This is the final straw with LOWE'S. I had issues with them over the summer after we bought a $2000 lawn tractor. NEVER AGAIN!! Home Depot here we come. Unfortunately, I would have to give them at least 1 star for customer service. They don't deserve even that many.
View full review
2 comments
Anonymous
#1758435

Your husband needs to post this complaint instead of you since He was the one who went to Lowes.

Anonymous
#1757874

You weren't even there. Second hand stories can never be trusted.

View more comments (1)
Review
#1671166 Review #1671166 is a subjective opinion of poster.
Service
Lowes Sales Representative
Cons
  • Customer service was a joke
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes - Delivered services are worst I ever have

1.0
Details
buy a shed and I stil wainting to may excuses and still don't have my delivered my name is luisa carrasquillo hope any body will helps
View full review
1 comment
Anonymous
#1756754

I Cannot understand What your complaint is about.

Review
#1670277 Review #1670277 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Irresponsibility
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.0
Details
I was given a gift by my relatives and they threw away the receipt. I called Lowes and the item was sold only by Lowes. The gas pack leaks gasoline and besides it is brand new machine pulled from the sealed box by myself. I spoke to the clerk at Lowes about the...
View full review
1 comment
Anonymous
#1756069

The mistake was throwing the receipt away. A receipt is the key to a Smooth return at any retail store.

Your leaf blower comes with a one or two year warranty and you should have been given the receipt to take advantage of the warranty.

You might check with your relatives and see how they paid for it. Lowes might be able to bring up the transaction if it was purchased with a credit card.

Review
#1669168 Review #1669168 is a subjective opinion of poster.
Reason of review
Damaged or defective

Lowes in Decatur, Alabama - Lost riding lawn mower

1.0
Details
I bought a riding lawn mower on 9/21 and went today to pick it up and they did not have it. I wish to file a compliant but can not find a place to complain. I bought it at the Decatur Alabama store. coffjc@belsouth.net
View full review
Review
#1668750 Review #1668750 is a subjective opinion of poster.
Cons
  • No consideration
Reason of review
Order processing issue
Preferred solution
Just wanted to file a compliant as I got a refund as there was no mower.

Lowes in Roseburg, Oregon - Customer service Lies !!

1.0
Details
Don't lie to me and tell me my order is ready to be picked up and then when I get there tell me it hasn't even been shipped yet. Employees being deceitful and lying to customers is never a good idea if you want to stay in business. Very lame.
View full review
Review
#1668465 Review #1668465 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • I will go to home depot from now on
Reason of review
Poor customer service
Loss
$700
Preferred solution
Full refund
Tags
  • Customer Service Totally Sucks

Lowes in Sanford, Florida - Gave me the run around

1.0
Details
Have 3 year warranty on mt whirlpool stove.The oven went..called u guys and they sent someone to look at it.They came Saturday said they would be back Wednesday.Got a call Monday saying i called the wrong department.Had me on hold for 45 minutes..gave me a different extention same number...what a shame and a hassel
View full review
Review
#1668333 Review #1668333 is a subjective opinion of poster.
Cons
  • Inaccurate info
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes in Bakersfield, California - Over priced for floor install

1.0
Details
lowes charges $250.00 foe installation that wasen't done they call it block pricing.My floor was over measured by 250 sq.ft. I returned most of extra material but lowes would not refund for non installation they said they charge block pricing how can that be.I pay for something I dont get so how much can they over charge.
View full review
Review
#1667763 Review #1667763 is a subjective opinion of poster.
Pros
  • Good quality product
Cons
  • Over priced for service not recieved
Reason of review
Pricing issue
Loss
$250
Preferred solution
Let the company propose a solution

Lowes in Jonesboro, Georgia - Lawnmower scam

1.0
Details
I took my lawn mower in to be repaired. I was given a warranty balance of 120.00. Anything more than that, I'd have to pay myself. Lowes claimed it cost $210 to repair, so i owed $90. However, if it was less than 120.00 then i STILL had to pay for the transportation costs to the manufacturer, which was $90. And the transportation costs isn't in writing. It's customer service telling you this, but nothing about that in the contract. This is a major scam and i need to get someone with some authority to fix this.
View full review
Review
#1667541 Review #1667541 is a subjective opinion of poster.
Product
Lowes Lawn Mower Warranty
Reason of review
Warranty issue
Loss
$90
Preferred solution
Price reduction
1.0
Details
A glimpse into the life of a subcontractor with Lowe’s.... Our company began working as a subcontractor for Lowe’s back in March of 2016. Originally we were given 4 stores to service. Port Orange, Ormond Beach, Palm Coast, and St. Augustine. It wasn’t until this past...
View full review
Review
#1664393 Review #1664393 is a subjective opinion of poster.
Service
Lowes Blinds Installation
Pros
  • Store manager for store 0742 and his installed sales team
Cons
  • Constant mistakes from the home decor employees
  • Not being guaranteed to be paid for jobs completed
  • No communication between corporate the store or vendors
Reason of review
An explanation as to why the number 1!installer is being terminated!! Also, no notifications and this is crucial to our business and we have lost a substantial amount of money because of this
Loss
$3
Preferred solution
An honest answer and reimburse all of your subs for the corporate “glitch” and all the overdraft fees we all received since we were being paid
Tags
  • subcontracted installations
  • subcontracting drivers
  • wrongful account closure
  • corporate accountabilty
  • Window Treatments
  • Wrongful And Illegal Practices
  • Window Blinds