Rating: 5 Stars Clear all filters (88 of 4889 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Lowes - Flooring contractor pay

4.7
Details
What are the rates for Lowes and Home Depot flooring Installers? For carpet, hardwood, vinyl, laminate, tile?
View full review
1 comment
Anonymous
#1533033

Why would you ask a question like that here? Why wouldn't you just check with your local store?

Many things will cause the costs to vary across the nation. Rates in one part of the country may be higher due to higher costs of living and pay scales than an area with a low cost of living. I'll bet the rates are considerably hinger in L.A. California than say Lincoln Nebraska.

Then there are promotions the stores may be running as well. Any answer you get here may be far different than what you would see in your area.

Review
#1321622 Review #1321622 is a subjective opinion of poster.

Installers made up for the horrible Experience at lowes

4.5
Details
Nothing but delays and run around from Lowe's with a 10,000 full house carpet purchase. Complete disappointment until installation day. The 2 installers were beyond deligent in their work ethic. Came at 9am and 12 hours later finished the 2500 Sq ft house in one day meticulously. Went above and beyond!!
View full review
Review
#1314939 Review #1314939 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Reason of review
Good quality

Lowes in Portland, Maine - Charged interest on no interest for 24 months

5.0
Details
I was looking at lawn tractors in the fall of ‘16 and the customer service guy told me if I got a Lowes card I could get no interest for 24 months. So I did and everything was great until I realized my purchases should have been paid by now. Well they charged an extra $580 in interest anyway even though I thought my bill was paid within the 24 months. I questioned the store, then I called the credid company and when that diidn’t work I called Lowes Headquarters and they refused to help me. So now I’m calling the Better Business Bureau to see if I can get this resolved. I’m tearing my Lowes card up and going to Home Depot.
View full review
4 comments
Anonymous
#1661530

This is not a good report ,I came specifically for the 24 mos deal , but this has me worried/

Anonymous
#1553088

On the other hand, it was Lowes and Lowes employees who offered the fraudulent deal.

Anonymous
#1522580

You do realize that you don't have credit with Lowes don't you? Your account is with an independent credit company.

Your contact and complaints need to be with them. Weren't you watching your bills and the amount owed on the mower?

If you purchased other items on the account payments would go to those items as well. When you sign up for a no-interest promotion you need to keep track of how your payments are applied to the account and the deferred interest purchase.

Anonymous
#1522683
@Anonymous

I’ve reached the desk of the CEO of Synchrony Bank via email. They will resolve my issue today. Sometimes you have to go right to the top.

View more comments (3)
Review
#1307586 Review #1307586 is a subjective opinion of poster.
Product
Lowes Credit Card
Reason of review
Problems with payment

Lowes in Newburgh, New York - Refrigerator never delivered

5.0
Details
Took 3 weeks to get a refrigerator delivered and it never arrived. Spent 6 hours waiting. Numerous phone calls to the store and also the delivery company, which meant hours on the phone. I was told several times it was on the truck, but driver was late. After reaching corporate Lowes i find out it was never put on the truck. Lie after lie from lowes customer service. Beyond furious with this shoddy service.
View full review
Review
#1265613 Review #1265613 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery

Lowes - Of my gosh I can't believe these people

5.0
Details
Well today i got a email from the credit bureau that they had closed my account i have never missed a payment or been late i have never had anyone do this too me i turned it ok into my lawyer and there are laws yo protect people from things like this and then they wander why your credit score goes down wrll duh!!!!
View full review
1 comment
Anonymous
#1487985

Not sure why you are complaining here. Lowe's does not own Synchrony Bank.

They are two different companies. The only reason I know of for cancellation is inactivity for one or more years. If you haven't used your card for a while, it's a pretty sure bet this is the reason. You'll have to contact the bank for information though.

Lowe's is extremely limited on looking up credit information.

They can see balance and print off a temporary card. That's about it.

Review
#1259210 Review #1259210 is a subjective opinion of poster.
Product
Lowes Credit Card

Lowes in Monroe, North Carolina - Blinds

4.5
Details
I will nevet purchase Levelor Blinds again. They are pretty expensive, and this is the second set that i can't get to lower.
View full review
Review
#1258802 Review #1258802 is a subjective opinion of poster.
Product
Levolor Blinds

Lowes in Colonie, New York - Excellent service

4.9
Details
I went to another home improvement box store and they gave me a deal similar to Lowes. Free installation with purchase and free furniture moving/disposal of old carpet. This measured, but when they sent the estimate they said I'd need to remove the vinyl tiles in 1 room because they may contain asbestos. I had the original tiles carton but they then said there was a height difference (1/8 inch) because of the tile. It took a few hours to remove the tiles then, while shopping at Lowes, I found a better deal at Lowes. The Lowes installer said he would not have required the tile removal and was more professional than the first. When the Lowes carpet arrived the installers were polite, helpful, and did excellent work. Once the lady of the house came home she didn't like the color and said she couldn't live with it. I contacted Lowes because they have a full satisfaction guarantee. They agreed to change the carpet for a different color as long as I paid a disposal fee ($75) and ordered the same brand carpet. Once again the installers were polite and professional on the second visit. I would definitely use Lowes again for carpet. I really like that it's easier to get a veteran's discount at Lowes than the orange store.
View full review
1 comment
Anonymous
#1479461

No wonder prices are so high. Replacing your carpet because your wife couldn't pick the right color before you purchased it just drives prices up. They make up for the loss they take on jobs like yours by jacking the prices up for everyone.

Review
#1250615 Review #1250615 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Pros
  • Customer service
  • Way lowes dealt with the return
Reason of review
Good customer service

Lowes in Millsboro, Delaware - Grasscutter delivery

5.0
Details
bought a new grass cutter last Tuesday and they would deliver and it suited them if we could get it delivered on Friday so we agreed. called to be del. on Friday between 1-5 oclock . they never showed up after we waited that long for them. called the store they forgot to load it , rescheduled for Monday at 1-3 oclock and they never showed up called the store and they said they had a full load for the day. after 2 missed deliveres and no notice that they were not going to del. they wanted to reschedule for wed. this is ridiculous . will think twice before buying anything off them again.
View full review
Review
#1244774 Review #1244774 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • Delivery
Reason of review
Problem with delivery

Lowes in Bluefield, Virginia - Doubt I'll use Lowe's credit card again!

4.7
Details
I applied for a Lowes' Credit Card and was given a 2000 dollar credit limit, which I paid off less than a year. I then received a letter the following month and found that my credit limit was lowered to 100 dollars. I suppose once Synchrony Bank realized they didn't receive enough interest from the duration I had a balance, they lowered my credit limit. At one point in time , a person was praised for their responsibility , not punished for it. America has tragically changed. The letter which provided an explanation for why my credit limit was lower basically said- You maxed out your card too quickly , had it for too short period of time and paid it too soon. So , thank you for the big ***
View full review
1 comment
Anonymous
#1472216

All the things you describe lower your credit score which is the reason they lowered your limit. You should learn a little about how credit is granted and what you do that affects your credit score.

Review
#1244102 Review #1244102 is a subjective opinion of poster.
Product
Lowes Credit Card
Reason of review
Problems with payment

Lowes - Lackluster delivery service

4.5
Details
Ordered fencing and post. Delivery date set for Sunday, they called to say they didn't have the proper truck to deliver 8 boxed 4 by 6 panels. Reschedule from Sunday to Thursday. No pre delivery call to give me a two hr window. I called and they said the fence didn't arrive until Wednesday. I'd get mine delivered around 1pm. 6:30 pm truck showed up but didn't bring the post. Everyone at Lowe's was very helpful and professional, I can only imagine what it takes to coordinate this stuff. But wow, i wasn't their first customer. I won't be home tomorrow to wait all day so I'm going to the store to pick up the fence post with a SUV. Hoping they at least refund my delivery charge of $80.
View full review
Review
#1242016 Review #1242016 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue