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Lowes in Newburgh, New York - Refrigerator never delivered

5.0
Details
Took 3 weeks to get a refrigerator delivered and it never arrived. Spent 6 hours waiting. Numerous phone calls to the store and also the delivery company, which meant hours on the phone. I was told several times it was on the truck, but driver was late. After reaching corporate Lowes i find out it was never put on the truck. Lie after lie from lowes customer service. Beyond furious with this shoddy service.
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Review
#1265613 Review #1265613 is a subjective opinion of poster.
Reason of review
Problem with delivery
5.0
Details
Well today i got a email from the credit bureau that they had closed my account i have never missed a payment or been late i have never had anyone do this too me i turned it ok into my lawyer and there are laws yo protect people from things like this and then they...
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1 comment
Anonymous
#1487985

Not sure why you are complaining here. Lowe's does not own Synchrony Bank.

They are two different companies. The only reason I know of for cancellation is inactivity for one or more years. If you haven't used your card for a while, it's a pretty sure bet this is the reason. You'll have to contact the bank for information though.

Lowe's is extremely limited on looking up credit information.

They can see balance and print off a temporary card. That's about it.

Review
#1259210 Review #1259210 is a subjective opinion of poster.

Lowes in Monroe, North Carolina - Blinds

4.5
Details
I will nevet purchase Levelor Blinds again. They are pretty expensive, and this is the second set that i can't get to lower.
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Review
#1258802 Review #1258802 is a subjective opinion of poster.
4.9
Details
I went to another home improvement box store and they gave me a deal similar to Lowes. Free installation with purchase and free furniture moving/disposal of old carpet. This measured, but when they sent the estimate they said I'd need to remove the vinyl tiles in 1...
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1 comment
Anonymous
#1479461

No wonder prices are so high. Replacing your carpet because your wife couldn't pick the right color before you purchased it just drives prices up. They make up for the loss they take on jobs like yours by jacking the prices up for everyone.

Review
#1250615 Review #1250615 is a subjective opinion of poster.
Pros
  • Customer service
  • Way lowes dealt with the return
Reason of review
Good customer service
5.0
Details
bought a new grass cutter last Tuesday and they would deliver and it suited them if we could get it delivered on Friday so we agreed. called to be del. on Friday between 1-5 oclock . they never showed up after we waited that long for them. called the store they forgot...
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Review
#1244774 Review #1244774 is a subjective opinion of poster.
Cons
  • Delivery
Reason of review
Problem with delivery
4.7
Details
I applied for a Lowes' Credit Card and was given a 2000 dollar credit limit, which I paid off less than a year. I then received a letter the following month and found that my credit limit was lowered to 100 dollars. I suppose once Synchrony Bank realized they didn't...
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1 comment
Anonymous
#1472216

All the things you describe lower your credit score which is the reason they lowered your limit. You should learn a little about how credit is granted and what you do that affects your credit score.

Review
#1244102 Review #1244102 is a subjective opinion of poster.
Reason of review
Problems with payment
4.5
Details
Ordered fencing and post. Delivery date set for Sunday, they called to say they didn't have the proper truck to deliver 8 boxed 4 by 6 panels. Reschedule from Sunday to Thursday. No pre delivery call to give me a two hr window. I called and they said the fence didn't...
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Review
#1242016 Review #1242016 is a subjective opinion of poster.
Reason of review
Order processing issue
4.7
Details
Our washer, with a 3 year extended warranty from Lowe's failed on a Saturday. I called Lowe's, and they quickly set up an appointment with their repair service in Ocala, FL for Wednesday. I was very pleased with the service so far. Then, their repair company called and...
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Review
#1241417 Review #1241417 is a subjective opinion of poster.
Cons
  • Extended warranty service
Reason of review
Warranty issue
Loss
$206
Tags
  • Extended Warranty Service
4.5
Details
This is an inconvenience and dings my credit report. Nobody contacted me first, they just closed it. The person in costumer service said it could not be reopened, and even suggested it was because of my credit rating. Not true at all..
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6 comments
Anonymous
#1488021

The Lowe's credit card is through Synchrony Bank. Accounts are automatically closed after a period of inactivity. This is the bank's policy not Lowe's.

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Review
#1236348 Review #1236348 is a subjective opinion of poster.
Reason of review
Poor customer service
4.7
Details
In general, I love Lowes. Always seems to be a friendly staff person available to help you find stuff. That's great, and that's why I keep coming back. But it only takes one bad apple to spoil the bunch. At a check out aisle, I only had two small PVC adapters I wanted...
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7 comments
Anonymous
#1660861

Lol, micro-aggressive questions. Pull the stick out if your *** my friend. You think way to much of your self

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Review
#1225127 Review #1225127 is a subjective opinion of poster.
Pros
  • Salesman
Cons
  • Cashier
Reason of review
Poor customer service