Recently I went into the lowes in rock hill, sc, and was standing around in a particular department (will not say which one, because it might contain to the whole store) stood there for about 20 to 30 minutes, employees were going by, but noone stopped and asked if I needed any help. Then finally I got someone to wait on me, but their knowledge of that department was not very informatable.
I left in disgust. Went back a few days later, to another department, and to my surprise, the same person who waited on me days before, was there, again did not know too much of what I was trying to buy, so I gave up, (and give up) on lowes, and went to another store.
Lowes needs to get their people together, or customers will and can go elsewhere.