Not resolved
Product or Service Quality

Lowe's has given me the run around since 2015. Paid for new flashing, was told there was new flashing installed for almost a year.

Then the installer tells the regional director of installations that; "The step flashing up the sides of the lower roof were cleaned off and reused, just as we always do". Now Lowe's insurance company wants to pay $1100 to reinstall flashing which will void the manufacturer warranty.

Repeated calls, emails and follow ups with Lowe's insurance company go unanswered, its appears ignored. I have been given the runaround for two years, the roof still leaks, They can not get a report from another roofer that Lowe's has sent out stating in order to properly correct the mistakes you would need a NEW ROOF installed.

Product or Service Mentioned: Lowes Roof Installation.

Reason of review: Damaged or defective.

Monetary Loss: $5200.

Preferred solution: Full refund.

Lowes Cons: Did not stand behind the services.

  • Warranty scam
  • LOWES Home
  • Poor Attitude
  • Poor Servive
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Lowe's Has Damaged my roof, cracked my front walk, covered my car in stones, and caused water damage in my home from roof leaks and has even failed city inspections and I currently have an open permit on my home. I signed my first contract with them on august 2, 2017 it is now march 21st 2018.

I paid Lowes in full and there subcontractor placed a lien on my home because lowe's did not pay them because of there failure to install the roof in a good workmanlike manner. The subcontractor exaggerated the lien a committed a 3rd degree felony. (And all of that just scratches the surface).

I have been on News Channel 9 wftv/ abc. ( This company is hurting hundreds if not thousands of people they need to be stopped and held accountable


Its a shame that you have to be put through this, i always thought Lowes was a reputable company and would stand behind their services. I guess not.