Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

I purchased a storm door and it has small cracks on the glass and they refused to do anything about it they lie so much but GOD is watching and listening and u will have to answer to him I hope you don't treat all customers like I got treated I called so many time and the manufacturing company and all they did is play the blame game on each other I never got a call letting me know what was going on I asked to speak to managers never got one I have never experienced such poor salesmanship I'm letting everyone I know don't buy anything from lowes they never wanted to come out and look at the cracks

Review about: Door.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

I didn't like: Customer sercive.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1358870

Have you tried scraping the "cracks" off with a razor blade? The glass used on a storm door is tempered.

Tempered glass won't have small cracks. If it gets hit hard enough to crack it will shatter into thousands of small beads.

If a bit of the sealant used in the manufacturer of the door gets strung across the glass it can look like a crack but is easily removed with a razor blade. Give it a try...might be an easy solution to your problem.

You May Also Like