155 River Rd, Jewett City, CT 06351
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1 comment

SAMSUNG FlexDuo with dual door Oven. Is a piece of junk.

The "Smart Divider" should allow you to operate two heat zones simultaneously cooking 2 dishes at different temps. This is bogus as there is only one temp. censor for both sections. This Censor is also defective.

When set to preheat (example 375deg.) the temp. indicator beeper will go off indicating that the oven has reached its preset temp. Not so. When checked with two separate oven thermometers the oven is only 225deg and will require an additional 20 min.

of preheat. The recovery time is dead slow. So just how much additional time for cooking should you allow? The control panel and censor were replaced without correcting the problem.

The factory rep. stated that this defect was acceptable.

Reason of review: Bad quality.

Preferred solution: Stop selling this product..

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Anonymous
#1690400

Why are you complaining about Lowes? Seems like your complaint should be on the Samsung complaint board as they manufactured the oven you don't like.