Bought samsung glass top range in April 2014 along with Lowes extended warranty for 5 years. My glass top cracked on right side from front to back in August 2016 and I have fought with them ever since, they will not repair it .
Apparently there are a lot of complaints on Consumer complaints when googled, 261 today up from 222 when I first called to have it fixed in August.
The warranty plainly states that this is covered but they have said they don't cover cosmetic damage and even have said it looks to have spidered out from a strike point which I did not do. DO NOT BUY LOWES extended warranty because they will deny coverage for parts order put in by the technician that they sent and then the appliance company will call you the next day and say that Lowes refused to cover the part so parts and labor will be $599.00 to fix.
Product or Service Mentioned: Lowes Protection Plan.
Reason of review: Warranty issue.
Monetary Loss: $1100.
Preferred solution: Let the company propose a solution.