WE purchased one Samsung washer , in 2012 and until December last year 2015 the machine works great, then start the problems ,I call Lowes, repair the technicians came to my house more the 8 times and change so many parts the machine is almost new and the problem persist. They told that after the 4th visit if they can not find the problem they will replace the machine.
They LIE the extended warranty is big BS.Today march 15 2016 I have one appointment between 1pm and 5 pm the technician show up in my house at 710 pm, stay for more then one hour, and left saying he have to order another part and will come back another time .
Each time I talk to Lowes ,is aggravating they do not give rat *** for the customer and the machine still liken. Shame on you Lowes extended warranty,you guys suckkkkkk big time.
Product or Service Mentioned: Lowes Warranty.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Lowes extended services.