Not resolved
Customer service
Product or Service Quality

Sales trans#6424253 07/20/15 The local Lowes schedule delivery of a Refrigerator to my home this PM. When it was not delivered I went to the store to find out why.

I was told the delivery was not in the system, nor my purchase was not recorded. Somehow the system failed. She was unable to determine the reason. Since it was past time to make delivery she rescheduled for tomorrow, 7/23/15.

Having removed all contents of my frig I am going to have spoilage. This is my first bad experience with your stores, but it is enough.

Some one dropped he ball. Bill Juett, Crestview, FL.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Purchase not delivered.

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