Not resolved
2.8
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Warranty
Website
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On Sep 13, 2014, I thought that I had purchased a refrigerator to be delivered to our new house on Friday Sep 26, 2014. On Sep 25, 2014 I received a phone message to inform me that the refrigerator should be available in 7 days (NOTE: This is 12 days after purchasing and the day before scheduled delivery.

Today, Sep 30, 2014 I called the store to find out when the refrigerator would be delivered and was told that there are some at the distribution center and that it would be at least 10 days before they would know if one of those would be allocated to my delivery. That would be almost 30 days from date of purchase to knowing if Lowe's has the product which they sold.

Will be shopping for refrigerator this week end, should I not hear from Lowe's. Oh, probably shopping at Sears, Home Depot, or Best buy or anywhere except the dealer that does not deliver product.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

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