Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Staff
Warranty
0 comments

I have contacted Lowe's 5 times regarding the warranty I have on my fridge. They sent out a person who did not fix the problem.

I called back and scheduled someone else for another day - they didn't show - called again to re-schedule - the person didn't show - called again - the person didn't show because the company they scheduled with did not service this area - called again - I was expecting someone today, the person didn't show and they didn't call me to reschedule. I called them to see where the tech was - they told me he was sick and not coming! If I didn't call them, I would be sitting here all day - again!

I re-scheduled again - I've called service managers and all I hear is "I'm sorry" That doesn't fix the problem my fridge has!! Horrible service - will never buy there again.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Warranty service, Service, Customer service, Lack of response.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like