533 Lincoln St, Worcester, MA 01605, USA
Not resolved
3.2
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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We ordered patio pavers a week ago and cant seem to get a delivery date. Our online order confirmation says we should have received the order the next day.

We have called numerous times only to get disconnected or shuffled around thru numerous different departments with no one having a clue as to what should be done .

We have asked repeatedly just to give us a new shipping date, we are finally told the company will call you between these times and set up a delivery time, which never happened. I suggest to Lowes they go back to inhouse shipping.

If I could contact someone reliable I would cancel my order and order thru someplace else.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

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