Matamoras, Pennsylvania
Not resolved

Lowes sold me a new refrigerator and delivered me a used one.They originally sold me a G.E. that froze all my food so I paid more for a more expensive one.

They delivered a used refrigerator and told me it was new.The Samsung has a bad vibration noise. I called Samsung and they told me I was the second owner of that serial number.I talked to the associate and he couldn't figure out the problem.The manager just wants this to go away like nothing happened and give us a new one.I don't trust them so I want a refund , now I don't have my old one back.

Monetary Loss: $2200.

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