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Product or Service Quality
Warranty
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We purchased a $3000 refrigerator with a valve leak wich caused a stain of in the door, we called for it to be repaired and it took a month to respond, we were told that they change the door but they came to only repair the valve now they stain on the door is cosmetic and they refuse to change the door. We were told we can not talk to the CEO because he does not take phone calls.

Now we are stuck with a refrigerator that we just purchased a year ago with a warranty that is good for nothing. We will never buy from lowes again!

Product or Service Mentioned: Lowes Warranty.

Reason of review: Damaged or defective.

Monetary Loss: $2875.

Preferred solution: I want my door to be repaired or my money back!.

I didn't like: Gave us the run around, Unwilling to help.

  • Water Valve Stain
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Anonymous
Tulsa, Oklahoma, United States #948010

Can you please tell me what company is going to let you talk to the CEO?!? You must be a ***!

Also, Lowe's does not have their own repair service. So if you have a problem why don't you write a review on the contracted services' page, rather than Lowe's.

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