State: Massachusetts City: Boston Clear all filters (13 of 3233 reviews match)
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Just lost a customer to Sears because no one wanted to pick up the phone. Tried for 10 mins. On to the next one.
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Anonymous
Anonymous

Did you ever think they might be busy helping customers that are actually in the store making purchases? I bet that if you were in the store working with a salesperson you wou...

#898635
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I bought a Soleus Air dehumidifier from Lowe's in July '13 that did not work when I tried to run it in May '14. The manufacturer has a one year warranty and says they will work with Lowe's, who no longer carries the brand, to arrange a reimbursement for the...
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LadyScot
LadyScot

Warranty calls to the manufacturer are the consumer's responsibility, not the retailer. Stop being lazy and call them yourself.

Anonymous
Anonymous

Soleus air had a big recall on their dehumidifiers. Lowes should be able to give you the 800 number to call. The recall is handled directly through Soleus air and not through ...

#489751
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I will tell you that I bought a washing machine for 500 Dollars and was told their would be a $ 50.00 Dollar rebate and saw signs for the 50 Dollar rebate everywhere. Today I received a letter denying my claim for the rebate because it did not have a qualifying item on...
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Anonymous
Anonymous

Please understand the store has zero control over the rebates which are from the manufactures. Not the store. Perhaps if you had actually gone in to talk to a manager they wou...

#426478
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Bought a full house of indoor solid core doors, all came with wrong trim and the quality was so bad the installer had to disassemble and rebuild almost every unit.and replace trim. On the two outdoor units I bought the hinges rusted up in 3-4 months, they said I should...
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Anonymous
hmmm

So why didn't you buy the well known brand. You said it yourself, take your advice. You probably would of bought the HD brand as well. Heard of the saying,"you get what you...

#385568
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We bought 1800.00 worth of pavers , Some were damaged, Lowes would not pay for what was left over Beware,BEWARE BEWARE Don't Buy From Lowes Regardless of what they tell you when you are buying It's not what they will do This was within a 4 month time limit In...
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RetailCop
RetailCop

So what's the complaint?? You ripped them off for a new washer. You got what you broke for free!! I'm just doing my job. Protecting and serving retail associates!!

#357094
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I brought a grill, and was told will order a new one and have it assemble for free, had to wait a few days as it needs to order one to have it come in and have the person comes in one day a week to do the assembly, not until a few days later when i am ready to have the...
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RetailCop
RetailCop

You can't be pleased!! It was probably backordered, since it's a seasonal item and to keep you from being an *** in the store, they sold you the display instead.....Or your fu...

Anonymous
Jack ***

Why do you still buy from Lowes when they keep ripping you off?

#354929
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I went to Lowe's in Westborough MA this afternoon.I was there to purchase Rubbermaid 'Home Free' wire shelving. After locating the product ; I had a couple questions. Finally I found an employee. I asked him about the kit I was buying and that I wanted...
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Anonymous
joe smith

You\'re complaining because you can\'t figure out how to put a shelf together? THEY should be complaining about YOU! :grin :grin :grin :grin :grin :grin :grin :grin :g...

Anonymous
Joe Smith

You\'re complaining about them because you\'re too *** to figure out how a shelf works? THEY should be complaining about YOU. Go somewhere else, they don\'t need *** turds lik...

#285811
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All: I ordered a clothes dryer from Lowes Jersey City NJ in early November. I received 2 calls from the store 1-notifying me that the order had reached their warehouse 2-notifying me that the dryer had reached the store. I was told that I would receive a call to...
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#275761
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I'm attempting to get my home ready for sale and wanted to install new kitchen counters. I went to Lowes with drawings and figured I'd get some help from one of their "expert" staff members. The first time they were ordered, he completely disregarded my...
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Anonymous
small business guy

Going to Lowes for your countertops serves you right if you get screwed. Support your local community installers not some big chain that beats up on other retailers. First off...

Anonymous
It'll all be resolved tomorrow

It\'ll all be resolved tomorrow at some extra cost to me, a bit of extra time for Lowes (which will be funded by my extra cost) and no cost to the consumer. That\'s all I was...

#229737
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While shopping at Lowes. someone hung a sign by a product, which fell down and hit my daughter on the nose. She has a scar there and will probably always have it. She's a very pretty girl and this scar stands out like a sour thumb. She just got a home and is fixing...
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Anonymous
bub

I\'ve seen your daughter and it could only be an improvement. Pretty girl? *shudders* Please have someone spell check her statement...someone who isn\'t you.

Anonymous
paying attention

Where do you see the words that this just happened?

#182703
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