Lowes Dallas, TexasComplaints and Reviews

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2.0 Based on 729 reviews
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  • Customers like
    • Product 9
    • Friendliness of staff 6
    • Would rate zero stars if i could 4
  • Customers don't like
    • Customer service received 45
    • Customer service 33
    • Lack of response 26
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  • From mobile
  • Mar 18, 2016
  • by anonymous
  • #812341

Never again will we order a large item that requires delivery from Lowes!!

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If you want to waste $1200, on 3 lawn mowers, in 7 years, Lowes Mesquite, Texas, is the place for you! They have a assistant manager there, Luke or Lucas, of which likes to talk over you, berate your intelligence, and then hang up while you are trying to get a word in edgewise! Thats a great example for underlings to learn to be just as nasty and uncaring, about their customer base. I have spent well over $40,000 with Lowe's during the... Read more

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I came to purchase parts for my sprinkler system. Asked an associate about help he pointed out to the isle where i suppose to find the item. He called for somebody for that seccion ( isle 30) on the speaker, nobody ever came. I asked another associate for help, he said he knew nothing about sprinkler systems that he would find somebody. Nothing after a while waiting, i found the guy that went to find help teo isles where i was waiting having a... Read more

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First of all nothing is placed inside my vehicle without me myself checking to make sure everything is secure and In placeI would like to state that you must be a very fast driver if all you say occurred.I mean don't take this question the wrong way.The reason I asked this question is because I also am a pretty fast driver but a save driver at all time's.My question to you is why?Did you not check the lid yourself.I understand this is apart of... Read more

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  • From mobile
  • Jun 29, 2014
  • by anonymous
  • #504192

Want to know the sexual harassment policy at Lowes, while I was shopping with my fiancé whom works at this store, a manager named Matt yells across about ten customers and workers " hey there's my future wife! I find this very unexceptable!

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  • From mobile
  • Jun 28, 2014
  • by anonymous
  • #503777

A manager in the outside plant department name on tag was Matt. Making rude comments to my girlfriend (that works with him) while we were shopping today. Yelled hey there's my future wife out in front of customers and other employers.

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The Veterans have a right to be upset by the selling of this Doormat that resembles the American Flag. Even if it is not an exactly like our Flag, it still has enough design elements to be recognized as made to look like our Flag. This is disrestful of the Flag of this country and all the veterans who have fought for our freedoms. My Dad was a World War I Vet; my Brother....War War 11, and his son, Viet Nam. I will no longer shop at... Read more

Was this review helpful? 3 36

Sent this to Lowes and Lowes Corporate. Lets see if a get a response...EXTREMELY DISSATISFIED. Lost a great portion of my home in Island Park NY to the flood/hurricane Sandy. Needed a washer/dryer. Went to Farmingdale Black Friday. Nothing I picked was in stock. Was able to get washer and 2 pedestals from the Bayshore store ( on the phone while in Farmingdale location) dryer gas set up and warrantys purchased from Farmingdale. Delivery was today... Read more

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I bought a 1500 dollar Husquevarna lawn tractor at Loews.; First time I mowed, the tires went flat. I could not believe it. I went back to the store and they said that because "you did not purchase the warranty so you will have to tow it in to the dealer" . "No we do not sell their tires" he added with a sick smile, "ya shoulda bought the warranty. I felt like I was dealing with a mafia hood. I called Husq, and they said there was a bad batch of... Read more

Was this review helpful? 4 0

We applied for credit card..we have a score of 780, so we get credit wherever we go. We were put on the phone with their GE Capital Credit guy to verify our identity....we gave hiim every form of ID we had and all our address, phone, mortgage info, payment amount, bank, etc. and he kept asking us about an another account we DONT have. So it rejected us. We stood in line for over 1 hour wrangling over this. Unbelievable! I don't know how... Read more

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