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Lowes company policy on military discount:Military Discount

Lowe's established the 10% Military Discount to support the men and women who are currently serving our country in the Armed Services1 and to honor retired veterans and VA recipients.2 This 10% discount is also extended to the immediate family 3 of those who are currently serving, retired veterans or VA recipients.

To qualify for the Everyday 10% Military Discount, you must:

Be currently serving in, or retired from, a qualifying branch of the Armed Services or be the immediate family member of someone who is and have a valid military ID card.


Be a veteran who receives VA benefits and have a valid Veteran Identification Card (VIC). Service Connection

We honor all veterans on three specific holidays: Memorial Day, 4th of July and Veterans Day. During these three holiday weekends, we extend the discount to all veterans who served honorably and who present a valid Form DD214 or other proof of service. The Lowe’s Military Discount is extended to the veteran community on these three holidays only.

The Military Discount must be used on personal purchases only and cannot be used for or purchases, previous sales or the purchase of gift cards or services including product installations. It cannot be used with any other offer, coupon, promotion, discount, Lowe's Price Guarantee or any special price program such as QSP. Offer is not redeemable for cash and is nontransferable and cannot be combined with any manager discretion price adjustment or any Lowe’s credit discount offer, such as but not limited to, Lowe's Consumer Credit Card 5% Off Every Day discount. Maximum discount allowed is $500 per person per day per transaction.

1 Armed Services: US Army, US Navy, US Air Force, US Marine Corps, US Coast Guard or the National Guard and who are in active, reserve or retired status

2 Retired Veterans and VA Recipients: Veterans who have retired after 20 years of service and/or those who receive VA Benefits

3 Immediate Family: Spouses and/or dependent children (up to 18 years old)

this policy is crystal clear....

Now Matt M store 2573 says give the discount to anyone who says they are a veteran. As lowes is not a franchise and Matt M is a hired store employee, with his authority he is forcing employee's to go against the policy and steal. Pretty sure Robert Niblock and the board of directors appove of any manager over stepping his or her job. Under lowes policy stealing is grounds for termination

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Oct 10, 2016.
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