4210 S Dale Mabry Hwy, Tampa, FL 33611
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3.1
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Exchange, Refund and Cancellation Policy
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3 comments

Have a 30’ magnetic tip tape that the end broke. Tried to call lowes and ask them if i can swap it out, since it had a lifetime waranty.

Was told they didnt sell them anymore and that i could not. Talk to the customer service desk and was told the same. I have a lot of kolbolt tools as i work in constuction. I havent had problems with them so very unhappy with the wsy this is handled.

I mean Harbor Frieght has tape measures that cost a fraction of what i spent for this one, and it has a lifetime waranty. I guess i should just boycot Lowes. I just bought a fridge and a range last month.

Thousands of dollars that could of gone to Home Depot. Im not a happy customer.

Product or Service Mentioned: Tape Measure.

Reason of review: Warranty issue.

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Anonymous
#1660895

Warranties do not apply to commercial use. Learn to read.

Anonymous
#1658277

Why does every *** not understand the store is a middle man. If you have a problem with your item go to the manufacturer. People are stupid.

Anonymous
#1654125

Tool manufacturers like Kobalt, Stanley and others warranty their tape measures against manufacturer DEFECTS. They do not warranty them against consumer abuse and damage.

Tearing the end off your tape measure is not a defect.

You can't expect companies to stay in business if they replaced every tool someone damage on a job site. It's time to buy a new tape.