Have a 30’ magnetic tip tape that the end broke. Tried to call lowes and ask them if i can swap it out, since it had a lifetime waranty.
Was told they didnt sell them anymore and that i could not. Talk to the customer service desk and was told the same. I have a lot of kolbolt tools as i work in constuction. I havent had problems with them so very unhappy with the wsy this is handled.
I mean Harbor Frieght has tape measures that cost a fraction of what i spent for this one, and it has a lifetime waranty. I guess i should just boycot Lowes. I just bought a fridge and a range last month.
Thousands of dollars that could of gone to Home Depot. Im not a happy customer.
Product or Service Mentioned: Tape Measure.
Reason of review: Warranty issue.