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Lowes in District 7, Tennessee - Lowe's Insulated Vinyl Siding Install

2.6
Details
Lowes - Lowe's Insulated Vinyl Siding Install
contract dated July 2018. Lowe's contract for $11,985.36 Remove old siding replace with insulated vinyl siding. P. Brown, Lowe's salesperson, said we need build out windows and doors also. The install contractor was out of Florida, job is in Tennessee. On one side house the vinyl siding cut short and don't fit up against joining siding. See picture. Same side house during hard wind storms the siding moves like a wave. Siding cut short only touches J channel on ends. Before long siding will be blown out of J-channel and off side house. All this for $11,985.36 Phillip Brown promised when I signed contract he would supervise and inspect installation during install. Phillip Brown was at house twice during install. Day install started for approximately 5 minutes because 2 different colors siding shipped. He came by another day measure for gutter install. He has promised numerous times come and inspect install, to my knowledge he has not been here. Lowe's has refused have short pieces replaced and check see vinyl properly nailed. You be the judge see picture where siding is not fitted together.
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Review
#1517901 Review #1517901 is a subjective opinion of poster.
Service
Lowes Siding Installation
Reason of review
Bad quality

Lowes in Harriman, Tennessee - Delivery issue

Lowes - Delivery issue
Lowes - Delivery issue
Lowes delivered new riding mower and the truck ran over and destroyed mailbox. It has been three weeks, twice talking and emailing servpro and still nothing. Manager was very rude and did not make any attempt to resolve the situation.
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Review
#1511493 Review #1511493 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Being treated badly for something that was not my fault
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Provide mbx and pot and a stipend for doing it myself

Lowes in Jefferson City, Tennessee - Roof leaking within 24 hours of installation

1.0
Details
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation

Update by user Nov 07, 2018

Over a month has gone by and the leak issues have not been corrected. Also permits are required in the city we live in and Lowe's still hasn't obtained the required permits and had the work inspected.

I believe that they purposely side step the permits knowing that their work will not pass an inspection. I suggest if you require work to be preformed at your home you call at least 3 LOCAL contractors licensed and insured in the area you live, check references and work directly with the contractor.

Original review posted by user Oct 08, 2018

Lowe's installed a new roof on our home and within 24 hours it was leaking where they installed the flashing incorrectly at the chimney. After multiple calls to Lowe's installation services they finally responded and informed me that flashing at the chimney was not in the scope. Really, they tore off the existing flashing and incorrectly installed new flashing. It is reasonable to believe that if they removed and installed flashing regardless if it was in the scope they caused the leak and are responsible for correcting it. I decided to use Lowe's because I felt they would stand behind their work, I could not have been more wrong. What an eye opener.
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1 comment
Anonymous
#1672632

Flashing is a critical point of a roofing Job and to be told it is not in the scope of work to be done is just criminal. Now I understand why Lowes terminates so many contractors, They do not check out their work and when there is a problem they just fire them with no resolution to the consumer.

Review
#1376781 Review #1376781 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality

Lowes in Kimball, Tennessee - Want refund

1.0
Details
Lowes - Want refund
Lowes - Want refund
Lowes - Want refund
Lowes - Want refund
Lowes - Want refund
Been trying to get new gate installed since March 13th. They have rigged it up ever time. First time they propped half of old gate up with rock. Came back after weeks say they would fix it as specified in contract. Nor they claim they can’t get caps for post and put it up to high that my dog can crawl under. I’m tired of fooling with these people. I want a refund so I can hire someone that knows what they’re doing to install it properly!
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1 comment
Anonymous
#1505927

They are liars we need to boycott Lowe’s

Review
#1286906 Review #1286906 is a subjective opinion of poster.
Service
Lowes Gate Installation
Reason of review
Bad quality
Featured

Lowes in Knoxville, Tennessee - Nightmare

1.0
Details
Lowes - Nightmare
2-16-2018 we signed contract to have siding, gutters and a new door installed. Purchase price $15,000.00. Like to have never gotten it in. One excuse was that the people who was to actually make the siding forgot to look at their fax machine. When finally it did come in, it was a week before delivered to the wrong address and part of that was missing. It was two more days to get them to come and move the siding and gutters plus missing items to our address. As of this date our door that we order is still not in. The installers don't come out when they are suppose to. Immigration problems is what they told us. HHHMMMM. They have covered up where light fixtures and outside electrical outlets. Cut some wires for light fixtures so short I am not sure they will be able to put it back without a electrician. One light outside light fixture is just hanging down and won't come on. I was told that the screw is now too short to put the light back up. That I need to go buy some longer screws. I did. But no one has bothered to put it back up nor make sure it works now. (This was a new light only bought back in January of this year.) Left trim off of parts of the house. Put siding on the house where you can not open a gate that goes into a storage area and broke the latch off of same gate. only have done the bottom part of the house. One area they actually trimmed off the bottom story from the second story with some kind of crazy looking V shaped trim like here is where we stop. Wasted so much material that really not sure that there is going to be enough when the second story is finally done. Trim is crooked and patched, bent outward. Only trimmed out some of the windows but haven't even tried wrapping them. I have taken somewhere between 30 and 40 pictures of the crazy looking stuff that has been done. Today was a beautiful Monday did they show up. NO. Now raining tonight, tomorrow and possibly into Wednesday.
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2 comments
Anonymous
#1445056

Lowes hires the cheapest contractors they can. That is why you will get poor quality work most of the time.

Anonymous
#1444356

That house has been sitting there for a hundred years - what's the hurry ? .................ADVICE : next time, don't go with the lowest bidder ; use a reputable service.

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Review
#1203662 Review #1203662 is a subjective opinion of poster.
Service
Lowes Door Installation
Cons
  • Read the complaint
Reason of review
installers
Loss
$15000
Preferred solution
Price reduction
*** plantation shutters that Lowes went back on their word
*** plantation shutters that Lowes went back on their word
*** plantation shutters that Lowes went back on their word
*** plantation shutters that Lowes went back on their word
Below are pictures of plantation shutters that I ordered from Lowes in Knoxville Tn off of Chapman Highway( which they sub contracted blind ambitions) This is the 6th pair that has been put on my back door. I have a contract with Lowes that is 100% satisfaction...
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2 comments
Anonymous
#1145505

I can help you with your Shutters, I am always available to help my Customers and I offer Custom Free assistance, if anything goes wrong with any Window Treatment we will assist asap, please visit us at: http://www.discountblindshop.com/

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Review
#508350 Review #508350 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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