State: Tennessee City: Clarksville Clear all filters (8 of 4837 reviews match)
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Lowe’s has delivered 3 damaged refrigerators to us and today a damaged front door which we refused. We have paid around $8000 for appliances and a front door and storm door recently. The LG French door refrigerator was delivered 3 or 4 times, ( I’ve lost times) and...
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Review
#1394475 Review #1394475 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.0
Details
I contracted a carpet installation the rooms was 625 feet’s in total and they changed me 750 feet’s they over charmed me big time I never contract la company again they are suck
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1 comment
Anonymous
#1488503

Your total area is usually less than the square footage of carpet you need unless you want a lot of seams in your room. Lets take a 10' x 10' room for example.

That's 100 square feet. Most people would rather have one piece or carpet without seams in the room. As carpet comes in 12' widths 120 square feet would be ordered and you would have a 2' x 10' scrap. Of course they could order a 12'x8.33' carpet, cut it up into multiple pieces and seam them all together to make your 10'x10' carpet.

Of course you would end up paying more labor and have a bunch of seams in your room. I know I'd rather have some scrap carpet left over than a bunch of seams in my carpet.

Review
#1262451 Review #1262451 is a subjective opinion of poster.
Reason of review
Pricing issue
i locked my key in my car near the fence display and trailers at Lowes on madison street in clarksville tn on friday 3/25/17 and went into the store and talked to the night manager about- would it be alright if i left in over night . the second key was to arrive in the...
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2 comments
Anonymous
#1307791

I see spelling errors and a lack of punctuation in this complaint.

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Review
#1025762 Review #1025762 is a subjective opinion of poster.
Cons
  • Poor service poorly planning and poor execution
  • I was told one thing and got a total other
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
2.5
Details
To whom it may concern: I am writing as a loyal Lowe's consumer of over 6 years. Lowe's is my main source of supplies for my maintenance company that services property management companies and Realtors within the Clarksville, TN area. Numerous concerns of mine have...
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Review
#901859 Review #901859 is a subjective opinion of poster.
Cons
  • Delivery techs
  • Pro service manager
  • Pro service tech
Reason of review
All of the above
Preferred solution
Let the company propose a solution

Lowes Customer Care Review

5.0
Details
I got some amazing help at Hopkinsville, KY location. Mike was his name . He was super helpful with gathering and loading the wood I needed considering I had my baby with me . It was greatly appreciated .
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Review
#861444 Review #861444 is a subjective opinion of poster.
Reason of review
Good customer service
3.0
Details
We had Lowes install our new kitchen granite countertops in their new countertops in our 2 1/2 bathrooms. When the installers came to install the countertops the kitchen countertops fit and looked outstanding. However, the bathroom countertops were apparently measured...
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1 comment
Anonymous
#1078080

Yikes...you always want to have someone at the home when anyone is doing work, or even paid to clean the house..always....just too much could go wrong, stolen, gone through etc

That's crazy. .I could not imagine walking into that..like you would see on a movie...I have a friend's mom whom had lowes install kitchen laminate floor..not a very big area, and they pulled the dishwasher out to install "the right way" they ruined the dishwasher, and messed up the floor and cut it in small sections and they sent people out, take pics, sent peple from the manafactor out....it's been 4 years and she eventually just "ate the cost" and she had someone else to fix it once she realized they would not help, and found they didn't lay floor right, and there was a small leak from dishwasher that was seeping under the laminate (she has issues with it bending up, they tried to say because she used water to mop cause it) and it leaked through her walls, and into her laundry room and down into basement from when she ran the dishwasher and didn't know it was leaking. Had mold growing and everything..these peple are like 70 ish and sure had no pulled the dishwasher out or anything since lowes workers had...but thank goodness their insurance state farm helped them and got things replaced

Review
#743064 Review #743064 is a subjective opinion of poster.
Pros
  • That i did get the discount
Cons
  • Problem solving skills
Reason of review
Poor customer service
Loss
$145000
Preferred solution
Full refund

Veterans Discount Review

4.7
Details
After paying for a new driver license with Veteran status,Lowes has discontinued the veterans discount. We spend a lot in their store and always appreciated the show of support it indicated. Please reinstate the discount. Allen Patton Sr.
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Review
#644285 Review #644285 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
I purchased a new washer at the Wilma Rudolph Blvd., Clarksville, TN Lowe's location on a Tuesday evening. First off, despite their advertised "Next Day Delivery" I was informed the next available delivery time was between 12 and 5 on Thursday. I rearranged my whole...
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16 comments
Anonymous
#1628722

I had a washer coming today. On a Saturday.

It is 5pm not a peep out of Lowes store. No calls no nothing.

I bet I don't buy there again after waiting 2 weeks for a washer. No way

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Review
#245137 Review #245137 is a subjective opinion of poster.

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