Update by user Jan 28
Lowe’s brought out a new washing machine and it works great. They apologized for their actions.
Original review posted by user Jan 23
Lowe’s in Palestine Texas giving me a run around.purchased a GE washer 11/25/17. Makes a terrible noise.
Tried to put up with it . Called them 12/30/17 They say would bring me new washer. Called again 1/9/18 talked to manager. Suppose to deliver today.
1/23/18. No show. Called them can’t bring till thursday1/25/18. If they can’t bring then I’m taking to store.
Want money back. Cant tolerate sqeeking washing machine. It’s been stressful and horrible experience . Please tell me what else I need to do.
Do you have any suggestions?
I put purchase on Lowe’s credit card. So don’t want to ruin my credit by not paying for it.
Product or Service Mentioned: Ge Appliances Washing Machine.
Reason of review: Damaged or defective.
Monetary Loss: $400.
Preferred solution: Deliver product or service ordered.
I didn't like: Being given the run-a-round, Getting the run around from the customer service office.