Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I will not be a returning customer. I have had multiple issues with the online store and each has resulted in bad customer service.

I wanted to purchase an item that was on sale for $49 from $99. I went online to purchase the item and when in the checkout field it would redirect me back to the site. After multiple times and several computers later I found it was a site error not user error. I went online today to try again and the price was back up to $99 So I chatted with a representative and she said it was redirecting me due to the item being out of stock, but I could purchase it now for $99.

How would it work now? No explanation....Would not alter the price due to a Lowes error and I had already went to multiple stores on black Friday that were out of stock.

Product or Service Mentioned: Lowes Website.

Reason of review: Order processing issue.

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