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I will not be a returning customer. I have had multiple issues with the online store and each has resulted in bad customer service.

I wanted to purchase an item that was on sale for $49 from $99. I went online to purchase the item and when in the checkout field it would redirect me back to the site. After multiple times and several computers later I found it was a site error not user error. I went online today to try again and the price was back up to $99 So I chatted with a representative and she said it was redirecting me due to the item being out of stock, but I could purchase it now for $99.

How would it work now? No explanation....Would not alter the price due to a Lowes error and I had already went to multiple stores on black Friday that were out of stock.

Product or Service Mentioned: Lowes Website.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Nov 30, 2017.
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