Their worker stacked 4,700 pounds of bamboo flooring in a 6x6 square area....instead of spreading that weight around the home floors....and damaged the floor joists which started movement in the structure. The sent their engineering company who found no issues.
Our insurance company sent an engineer who found that weight did in fact cause structural damage. Lowes has refused to consider repairing our home and the damage is running around 12000.00. Lowes will have to explain their refusal I court and we are done with them. We have had a corporate account and been customers for 20 years.
We cut the credit cards up and will never buy from them again. We are not alone.
Product or Service Mentioned: Lowes Flooring Installation.
Reason of review: Bad quality.