Trussville, Alabama
1 comment

This company does not stand behind their honor or words, written or otherwise, we purchased a washer and dryer paid 150.00 for extended warranty and when the washer went out in three months, lowes said that since the manufacturer, replaced the unit, the warranty was now void, so no warranty and no refund of paid warranty, so wrong, never buy again from lowes. This makes no sense at all but this is what we have come to expect from lowes, we purchased another warranty on an expensive consumer electronic item, now when the unit is no longer working we called lowes and they made an excuse that the supervisor would have to handle this but no supervisor was there so they would call us back, (no one called) dishonesty is not a good way to do business.

Product or Service Mentioned: Lowes Warranty.

Reason of review: Damaged or defective.

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You just don't understand what you are paying for. Extended warranties only start after the manufactures warranty expires.

I'm sure Lowes explained this several times. Finally these extended warranties are considered 100% profit to the store, the odds of it actually qualifying to be used is very low chance. Same goes for a manufacture warranty, there is very specific to what it covers and 99% of the stuff it does not cover.

Only fools purchase extended warranties. It does not matter where you purchase it from; Walmart, shopko, Home Depot, Target you name it....