My daughter bought a new fridge, Gas stove, dishwasher and microwave. After she purchased the items, They told her she had to pay $20.00 PER item to remove old items, AND $150.00 PER item to install the new items . Even the microwave if she wants it brought into her house... This is crazy, I told her she must have misunderstood, so she went back in to ask if it is a total of $150.00
or for each item. They told her it is each item and the price to haul away is not $20,00 each item , but $25.00. ( the website says $20.00)
What happened to customer service? What choice does she have?
She is requited to pay an extra $600.00 dollars just to use her $4000.00 worth of appliances? This is not okay. I will NEVER recomend Lowes, and I am going to let everyone I know what crooks they are. Do not buy from Lowes!
Reason of review: Problem with delivery.
Monetary Loss: $680.
Preferred solution: I don't think she should have to pay to have her items installed..