Lowes Reviews in Texas, USA
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(291 of 4920 reviews match)
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Lowes review in El Paso, Texas: Bad attitute
Check out lady at Lowe's was mad because 1 of the items we bought (about 18 items total) was not priced and another was priced wrong. She had to call for a price check and as a result the line was held up, for about 10 minutes total. It was obvious that she was angry and as a result she let us walk away from the counter leaving a bag of merchandise (about $40.00 worth) on the counter. We did not realize our oversight until the next day when we wanted to use the missing merchandise. To late (!) for us to go back and prove we did not get all of our merchandise. Because the check out lady was an employee of Lowe's and because of her bad attitude she and Lowe's ripped us of for about $40.00. Hope our $40.00 makes Lowe's bottom line look better for now. The next $40.00 dollars we spend will be at Home Depot as we refuse to go back to Lowe's from now on.
SEXUAL HARRASSMENT AT LOWES
Have you ever noticed when shopping at your local Lowe's Home Improvement Warehouse that most of the front end are young, attractive girls? I never really did until recently. While moving "up the ladder" I have worked at 7 different Lowe's. In every single one some middle aged manager was screwing a very young cashier...every single one! My current store just completed an investigation where they did absolutely nothing about it. Is it a coincidence that these girls are hired? Always as cashiers? I think not! I think the upper management consistently hires "eye candy" so that they can get off whenever possible. It doesn't matter that its against policy...it doesn't matter that these men are 5, 10, or even 30+ years older than the young *** they hire. Or that these men have wives and families at home. This is a consistant problem throughout an immoral company and I for one have had enough!
Lowes review in Austin, Texas: *WARNING FOR PET OWNERS*
Do not buy a SAGA PALM PLANT, they are extremley poisining to dogs, cats, and small children. My puppy, who like to chew on things ate some of this plant and is in the hosiptal and may die from eating this. Lowes needs to put wanrings on plants when they are harmful. Why shouldnt they? All chemicals have warnings on them when they are harmful. No one should have to go threw this. We bought the puppy for my daughter for easter and now my daughter might not have a puppy because lowes failed to have warnings on there products.
Lowes review in Seadrift, Texas: No service
3/23/09 lowes ft worth tx. near loop 820 and hwy 199 around 2 pm t0 2:30 pm I looked for help in lawn and garden eventually I found the barbed wire and t-posts I wanted but could not get to the wire rolls under a shelf. Again I searched for help. Next I went to customer service and waited while a woman talked on the phone for a while. Next I went to a cashier and asked for the stores phone number,called and got a dis-connected number. I called information for the correct number and called and asked for the manager or the service desk. Eventually the operator came back on and asked if she should try again . I said no thanks I will take my business elsewhere. Simms lumber was happy to fill my 1600 dollar order and not turn their back on me and pretend I was not there.
Lowes review in Dallas, Texas: Window Install
I had the Lowes person come out and price 10 out of the 15 windows in our house. We signed the contract. Then the person called back after we signed stating that 2 windows would have to be picture windows and wanted to know if that was ok, I said yes. Then when I asked about the price difference they said they would not change the price. In fact he said he under charged me so I am getting a deal anyway, That was around Jan 9, 2008. The windows were installed on March 14, 2008. I had to keep on them to order the windows and I was managing the project I paid them to do. Then there was warranty issues 4 windows had damage. The final window was repaired on Sept 29th. Now on October 17th I get a certified letter and it was the permit. They did not even pull it until October 8th, 2008. I cannot get the other windows installed until they close this one out. I have called Lowes corp office and did not even get a return phone call. I used there website and they say they will call in 2 days. Still nothing!! All this year we have bought appliances at Lowes and they have been very good about that. But the whole Window issue is driving me nuts. The people at Lowes Exterior Solutions just do not care.
Lowes does not support their product.
I have a 26 gal. Kobalt air compressor that I need a drive belt for the compressor. I called the 1-888-77LOWES that was on the compressor. they told me they did not service parts so they gave me another number, they gave me another number and after 3 hrs. and several calls I finally got a woman at 1-888-895-4549 ext 351 that said they were the dealers now but the only way they could sell me the belt was to buy a motor assembly. The belt has two numbers on it - 1506 and 62-1289. Lowes still sells smaller and larger Kobalt compressors so I do not understand why they cannot get me something as common as a drive belt. I do not remember how much I paid for the compressor, probably around $200, and it is ashamed that I will have to junk it because you do not support your product. I will know next time to purchase major tools from Sears. They support their products. Jim Burks firstname.lastname@example.org 501-413-4691
Lowes said that they cut tile for customers I bought some quarter round trim to go between my wall and countertop and only needed 4 peices cut into mitered corners. this is a very small job. After i purchased it they told me their saw was broken and sent me to another...
Lowes review in San Antonio, Texas: Disabled man waited almost 1 hr & never got helped
We were looking to buy a barbecue grill and a door. My husband is 75 years, disabled and only had his cane, waited in hot sun 20 minutes. Was told be right with you. I brought him into the store and left him looking and reading up on the grills. He had questions before purchase. Three times he asked a salesperson for help and was told be right with you. Waited anothe 45 mins No one came. He called and said lets leave I'm in pain. No place to sit down, He has 8 back surgeries. I have spent a lot of money at this store and I was crying when I complained to the young lady at customer service. It broke my heart that my husband, a retired Vietnam vet, visibly disabled had been treated so shabily.
Another fraud caes from Lowes?
My wifes exhusband brought a refrigerator for around $1200, when he declared bankruptcy Lowes changed the name on the account to my wifes name.Is this legal? Her name never appeared on the statement before,She never signed a thing that made her a joint card holder,just a card user, they said they dont keep records passed 3yrs and were welcome to persue legal matters if we like, because it will probably cost us more than the $1200 and they dont care, the person on the phone was very rude and arrogant and could not see anything wrong in what Lowes was doing, so everyone beware!
Lowes review in Dallas, Texas: Lowe's Kitchen Cabinet Dept Sucks
My husband and I have redone kitchens before but never with Lowe's. This time we decided to give it a try. NEVER again. First, it took weeks for the designer to finalize our drawings (and we spent HOURS in the store with him trying to get it done but he was inexperienced with the software). Second, once the cabinets finally came it took over a week for the installers call to schedule an appointment to come verify delivery. (I spoke to the Lowe's people several times a week and they had the delivery date weeks in advance. This delay was Lowe's fault) Third, the finally came to inspect the cabinets and several were the wrong cabinet! Cabinets had been ordered that the salesperson had liked, not what WE wanted. Now we are asking cabinet maker to rush replacements (more cost!) Fourth, we were going to get our counter top from them so we asked them to send out the installer to measure. An older man showed up and took measurements I could have given him over the phone, then told me it would be another week for them to come and make a template and THEN another 6 weeks for the counter top to come in. I told them to cancel it and we found a local store that could have it done in 2 weeks. Fifth, we also ordered appliances from Lowe's and the kitchen cabinet guy had the nerve to "scold" me for ordering through the appliance department instead of directly through him. And last but not least, we had used a 10% off coupon to make our cabinet purchase and the cashier gave us 10% off the total instead of off of only $10,000 (which I guess is policy) and so the Lowe's cabinet guy got less commission and he was mad at us!! He actually complained to us about this error!! How unprofessional! I find that no one knows what anyone else is doing, the cabinet people are over worked and inexperienced, and for the $14,000 we spent, we are very unhappy with the experience and will NOT be shopping there again. Flower Mound, TX
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