Lowes Reviews in Brenham, Texas
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(2 of 4874 reviews match)
Lowes in Brenham, Texas - Purchased dishwasher
They don't keep appliances at store, don't know where they come from. Ordered a dishwasher and said it would arrive in 3-7 days. We are on day nine and they said there is a P.O. but that's all there is in the notice. So I'm assuming that they have to purchase the item from manufacturer and haven't yet so my money that they have is in their account drawing interest till they purchase it. I order a auto part a couple of months ago and got it 10 days later, it came from Japan. I could have ordered this from an online independent appliance dealer or off eBay and had it in a week. Never again will I buy anything from Lowes, they need to change their name to Slowes.
Lowes Shipping Service
- Purchase was 11 days ago still not shipped
- Waited 2 weeks to receive order
Reason of review
Order processing issue
Deliver product or service ordered
Lowes-Brenham, TX Horrible Customer service
The Lowe's store in Brenham, TX has fallen below corporate standards in store presentation and service. In particular the tile department is poorly organized. Displays do not have correct information as to what bin to find the tile on display for purchase. Many lack prices. THis is not this one visit but all visits. Checking out at this LOwes is always unpleasant as the staff does not make eye contact with the customers and talks to co-workers while checking out customer. The check out girl today actually turned her back on me while checking me out so she could carry on conversation with her supervisor and another employee at the "Customer Service" desk about personal subject. She actually handed me the receipt with her back turned. A new "LOW" in service even at this store. Drive to a Houston location if you want to actually purchase anything from Lowe's
Reason of review
Poor customer service
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