Lowes Reviews in Texas, USA

Last month I went to a store 20 miles away to buy fertilizer. Lowes web site claimed it was available. It was not. An employee told me there is none. Another told me Lowes updates it records once a week. Now I want to buy Compost as shown on line. There is none available in my state.

When you buy the initial bottle water for $13 then return it for a fresh bottle of water for $7......it is simple people. You are actually just using their bottles, the bottles are actually worth nothing if you don’t want a water refill. Just get over it and sell them on Facebook for $5 or $6 and forget about it.

Tried paint rebate - submitted as specified - rebate center pretends the receipt didn't include a qualifying item.

Picked out a fridge on Fri and the guy in appliance section ran it through pc and said it can be delivered on Sun. Paid for it up front and they couldn't tell me what time. Sercice desk said it would take 2 weeks. Wife was more patient than me and decided to call warehouse. Warehouse said itll be delivered tomorrow (Sat) betweeen 2:30 and 6:30...Great! At 5:30 Sat I call the warehouse and they tell me it didnt come in the night before but will be in tonight. They try to reschedule me for the following day and put me on hold for 10 minutes. We can't reschedule you sir because rhe fridge hasn't come in. ...what? It wasnt there the first time you scheduled me... but ok. We'll try to schedule you tomorrow if it comes in. These jokers will never get another dime from me for something thats not in my hand.

Screw Lowe's lying, cheating, backstabbing company. POS company cost me a lot of wasted time and money. Never again with these Morons-Karma is going to be a Major ***

We purchased Range, Dishwasher, Refrigerator, Microwave drawer, Washer, and Dryer. We contracted with Lowes in Rockwall, Texas to do updates to our cabinets with Cathy Anderson designer and contractor Jeff Young. After Cathy and Jeff came to our home for a walk through they were aware of our expectations. Jeff brought a man named Herb that turned out not to be a certified electrician that put some wires together for a light with our gas logs. It smoldered and melted. Repair cost us $522. plus the second man he brought to fix the lights on the same day that installation mgr Dustin Younger came to our home cost us $550. During the 2 days prior Jeff came to our home and presented us with 3 other bills that he said we owed him on the side of the Lowes contract. I called in and was told that your contractors are not allowed to do on the side jobs. Jeff came in and out of our house 4 times the next day saying if someone he brought to work at our home that he get $100. paid to him. He upset my husband and I so much that I ask him to leave and that I will call the police if he comes back to our home. I gave a picture of one of the bills Jeff told us we owed him. Jeff hired his nephew Chase to do the updates to our cabinets. Jeff was supposed to bring the materials. He failed to bring to right materials so Chase used what he sent. It looked so bad that we had to pay another carpenter to rebuild them. The Painter had to come back and prime and paint them. Back to the 2nd electrician John Vslac the Jeff brought to our home did not do the work he stated he would do and got to us for $600. in light fixtures that he said he would purchase at a wholesaler and install. We never saw these fixtures and paid for work he did not do. Our total loss for these expenses were $3,050. not to mention 6 light fixtures in our garage that turned up missing during this time. I have called Lowes customer care and you told me that the contractor is responsible to pay these expenses. I sent these expenses to Jeff Young and he agreed to pay $1,800. We told him to be fair and resolve this matter we would accept $2,500. Jeff Young wrote back this week and said due to some changes at Lowes he was only willing to pay $522. We need an answer from Lowes as to how much we are going to be refunded for our expenses. Other wise we have no choice but to turn this over to our attorney to resolve this matter. If you have any questions , please give us a call. Ricky and Teresa Langford treysmimi@att.net 903-275-6855

There is no associates to help in the store at all. Some departments have only one person covering three departments. Then you have to wait over several minutes up to 45 minutes to have a product that they have in their topstock area then find someone who can drive equipment and the I can see the poor associate getting frustrated with his own company but it looks like customer service has been getting really bad at the Garland location.