State: Texas City: Dallas Clear all filters (34 of 4762 reviews match)
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Lowes - Damaged my home during delivery of refrigerator
Lowes - Damaged my home during delivery of refrigerator
Lowe’s Home Improvement - I have called Lowes twice and am now sending an email. The service I received from Kimberly Brewer in your claims department is provoking. She is rude, talked over me, refused to transfer me to someone else more polite or could answer my...
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4 comments
Anonymous
#1591730

Lowe's doesn't have employees that do installations. They contract it out to a third party.

That third party is who your complaint is against, which is probably why they aren't dealing with you. If you sue them, you will lose. You need to sue the company that actually did the installation.

It's in your contract. Read it.

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Review
#1392773 Review #1392773 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.0
Details
Ordered item on Black Friday online. The email receipt states that they will send me other emails on the order/delivery status, this was never done. I called Lowes helpdesk and they stated that it was delivered when it was never received by me. They opened a tracking...
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Review
#1423088 Review #1423088 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund

Lowes in Dallas, Texas - 2 employee's push passed me, never said excuse me.

1.8
Details
Kim and another employee not wearing name tag. Pushed us to the side. How rude. Learn some manners
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Review
#1365237 Review #1365237 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes in Dallas, Texas - Delivery sucks

1.8
Details
we bought a refrigerator last week. they said it was going to take a week which delivery was this sunday. we called twice they told ua they were delivering a washer and our delivery was next they did not come.
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#1249526 Review #1249526 is a subjective opinion of poster.
Reason of review
Order processing issue
Lowes has cut all salespeople sales commission and spiffs. Very sad for a fortune 50 company. Corporate Greed will kill this company. This practice killed Circuit City. Sears has cut commissions and sales have tank. Cutting pay doesnt motivate anybody. Accountants...
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229 comments
Anonymous
#1079306

I was in Lowes yesterday it was practically empty. They didn't have carts available because no one had gone to the parking lot to gather them, they had no music playing, no Christmas music in the few weeks before Christmas and many isles were unstocked.

The garden section was filled with Christmas trees that no one bought. The only place I can ever get good service is in lumber.

This is the Lowes on Aurora in Seattle. I felt bad.

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Review
#295532 Review #295532 is a subjective opinion of poster.
Loss
$10000
1.0
Details
If you want to waste $1200, on 3 lawn mowers, in 7 years, Lowes Mesquite, Texas, is the place for you! They have a assistant manager there, Luke or Lucas, of which likes to talk over you, berate your intelligence, and then hang up while you are trying to get a word...
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1 comment
Anonymous
#1099643

Why are you complaining about Lowes rather than the manufacturer of the mower? Lowes didn't make the mower and is not responsible for the warranty on the mower, the manufacturer is.

If you have only used it 3 times in 9 months for less than an hour total it is very possible that the problem is due to your letting gas sit in it for that long. If you use gas with ethanol in it it will attract water which can damage your fuel system including the carb.

Owner neglect is not covered by the warranty and you would have to pay for repairs. If you took as much time to read your manuals as you spend complaining on the internet you wouldn't have the problems you are complaining about.

Review
#772055 Review #772055 is a subjective opinion of poster.
Reason of review
Bad quality

Other Product Review

1.8
Details
Never again will we order a large item that requires delivery from Lowes!!
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Review
#812341 Review #812341 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I came to purchase parts for my sprinkler system. Asked an associate about help he pointed out to the isle where i suppose to find the item. He called for somebody for that seccion ( isle 30) on the speaker, nobody ever came. I asked another associate for help, he said...
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2 comments
Anonymous
#971253

How hard would you work for 8 dollars an hour? My guess you wouldn't even bother.

Here's the best part, would you really want assistant from some college freshman who knows nothing about the product and would just BS until you either get angry or end up buying the incorrect things? Or how about that retired grandma who again is just looking for some fun money?

You are wasting your time going to any big box store thinking your going to get expert advice. The experts are out doing their craft for triple the rate.

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#620725 Review #620725 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Vehicle Driver Review from Dallas, Texas

First of all nothing is placed inside my vehicle without me myself checking to make sure everything is secure and In placeI would like to state that you must be a very fast driver if all you say occurred.I mean don't take this question the wrong way.The reason I asked this question is because I also am a pretty fast driver but a save driver at all time's.My question to you is why?Did you not check the lid yourself.I understand this is apart of their job duties,But know one is perfect.They were careless and So was you.Now you are crying about whose fault this is.I would say you need to suck this one up and Move on.Watch Home Depot they neither are perfect.You will be writing about them next.$2500.00 Are you Serious?WTF
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Review
#574294 Review #574294 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions

Lowes Manager Review

Want to know the sexual harassment policy at Lowes, while I was shopping with my fiancé whom works at this store, a manager named Matt yells across about ten customers and workers " hey there's my future wife! I find this very unexceptable!
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#504192 Review #504192 is a subjective opinion of poster.